Novotel Sunshine Coast Resort 4 étoiles

Note Avis clients (Note ALL) 4.1/5 3 989 avis

Novotel Sunshine Coast Resort - Image 1
Novotel Sunshine Coast Resort - Image 2
Novotel Sunshine Coast Resort - Image 3
Novotel Sunshine Coast Resort - Image 4

Description

Hôtel labellisé ALLSAFE

Les plus de l'hôtel

  • Café, bar et restaurant buffet sur place

  • Lagon d'eau salée privé

  • Spot de surf surveillé accessible à pied

  • Les membres Le Club AccorHotels économisent sur les boissons consommées à l'hôtel avec MyGlass

  • Les repas et activités pour les enfants sont inclus avec MyKids par Le Club AccorHotels

Nos hébergements

Profitez de nos offres Vol + Hôtel

Découvrir

Localisation de l'hôtel

Novotel Sunshine Coast Resort

Ocean Drive, Sunshine Coast
4564 TWIN WATERS
Australie

GPS:-26.631233, 153.097443

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.1/5  3 989 avis

Note TripAdvisor  3.5/5  325 avis

Very disappointed

Note TripAdvisor 1.0/5

angiesJ9776CL Professionnel - Avis TripAdvisor

I wasn't going to write a review but since we have tried to ring and absolutely no answer to discuss this I've decided to write one. The reception experience fell short of expectations, lacking courtesy and attention to detail. Despite notifying them of our late arrival, we were informed that our room wouldn't be ready until 2 pm, even though we had prepaid for that night. Additionally, there was no apology for the inconvenience caused, nor acknowledgment of the mistake in assigning us a room intended for another guest with the same last name. It wasn't until we scrutinized the details that we realized the error in our reservation. Additionally, weekends at the establishment seemed overrun with children, lacking supervision as evident by their behavior around the pool area. The limited dinner menu and remote location from nearby amenities added to the inconvenience, requiring transportation for dining options. The food is limited but all meals were lovely. Cocktails by all staff are consistent and very well made. The lake walk was our highlight and the pool was clean. Furthermore, the restricted room servicing hours between 1 pm and 4 o'clock posed challenges, especially for guests who had utilized towels and desired a shower after swimming or other activities. While the resort may cater well to families seeking a kid-friendly environment, it falls short for those seeking a tranquil, adult-oriented getaway. Considering these aspects, returning to this establishment is unlikely, unless catering to families or group gatherings.

a good place to stay in the area. Great staff.

Note TripAdvisor 5.0/5

wizardoldman Avis TripAdvisor

Unfortunately we struck a week when the weather was crap. We had to plan our days around wind and some rain but managed to do what we wanted to do. The hotel is excellent. Checkin was smooth and we were given a map to find our room. It faced the lagoon on the ground floor and each morning a bush turkey came to the window to check if I was awake. On our last morning her brought two kangaroos with him. The room had everything we needed, spacious hot shower, large vanity unit and a really comfortable bed, I had the best spell each of the 4 nights. No noise from adjoining units. Good tv and win fi reception. Floor to ceiling window with a door to the lagoon. We had breakfasts each day and apart from the awful coffee it was really good. We took meals from the restaurant but ate them in the lounge area. Again the meals we really enjoyed as well as the caring staff. One minor criticism. My wife likes soft drinks but we could only buy them in cans which are generally more than she can drink. Could I suggest serving some drinks in BOTTLES at the bar.

Last two days was okay could be better.

Note TripAdvisor 4.0/5

Kieth s Avis TripAdvisor

I attended a two-day conference with my group, National Heavy Vehicles. The reception area was gorgeous. The room was moderate, they definitely need to renovate it aircons were not very good. The Sola bar was good, although they had limited food options. The pool was lovely. There was a guy in the bar last night who was really helpful, his name was Khan, I think. Overall, the experience was okay.”

Beau site

Note Avis clients 3.5/5

Philippe A. En couple - Avis confirmés ALL

Très beau site, par contre voiture obligatoire si l’on souhaite découvrir les alentours. Le soir de mon arrivée, ma vue payée sur lagon était une vie sur les arbres… rectifié le lendemain mais à ce prix ce n’est pas normal. Le samedi l’attente et service du restaurant… pas top du tout pour ce niveau d’hôtel. Donc bon séjour dans l’ensemble mais pour le prix de meilleures prestations sont attendues.

Madame/Monsieur A., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Sunshine Coast Resort. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs

Lieu privilégié , loin de tout , animations et ménage à parfaire

Note TripAdvisor 3.0/5

390r_gineg En famille - Avis TripAdvisor

Bel emplacement et belles installations Personnel serviable cuisine agréable mais le ménage des chambres est vraiment à parfaire notamment pour les sols non balayés ni lavés chaque jour Les animations sont moyennes, peu professionnelles et annulées dès lors que le nombre de clients est insuffisant

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 934 avis 8.2/10 Site
  • 2 511 avis 5.6/10 Chambre
  • 2 162 avis 6.9/10 Service
  • 35 avis 4.2/10 Internet
  • 1 382 avis 4.5/10 Repas
  • 785 avis 4.1/10 Propreté
  • 761 avis 4.8/10 Confort
  • 602 avis 8.1/10 Petit déjeuner

Dispensé par Trustyou

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