Mercure Warwickshire Walton Hall Hotel & Spa 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 3.8/5 2.621 opiniones

Mercure Warwickshire Walton Hall Hotel & Spa - Image 1
Mercure Warwickshire Walton Hall Hotel & Spa - Image 2
Mercure Warwickshire Walton Hall Hotel & Spa - Image 3
Mercure Warwickshire Walton Hall Hotel & Spa - Image 4

Descripción

Extras del hotel

  • Set in 65 acres of unspoiled Warwickshire countryside

  • 16th century Grade II listed building with original features

  • 22 fully-equipped function rooms which hold up to 180 guests

  • Orangeries and Lemons Brassiere

  • Leisure facilities including gym, swimming pool and sauna

Nuestros alojamientos

Localización del hotel

Mercure Warwickshire Walton Hall Hotel & Spa

WALTON, WELLESBOURNE
CV35 9HG WALTON
Reino Unido

GPS:52.169574, -1.582747

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

Oranges and Lemons Brasserie

Enjoy a mouth watering meal in our Brasserie with contemporary design with French doors opening out onto the terrace.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  3.8/5  2.621 opiniones

Valoración de TripAdvisor  3.5/5  4.134 opiniones

A stunning location but tired and shabby

Nota de Tripadvisor 2.0/5

nigel503 En familia - Valoración certificada de TripAdvisor

We stayed at the hotel for an overnight stop while spending the weekend visiting the area with our grandsons. The location and 2 room apartments was the main reason for selecting the hotel even though it was very overpriced compared to other options. Initial impressions were great coming in through the sweeping driveway, but soon lost when you see the general poor state of repair of the hotel, most windows are rottern its clear major investment is needed. The apartment was ok but worn and tired, we tought it had two bathrooms but it just had one with no lock! Added to which the toilet seat was disgusting, basin chipped and shower leaking. The room was full of flies and the settee covered in crumbs from the previous occupants. Half the lights were not working. We complained and the manager did visit the room and despite promises nothing was done and the bill showed no compensation or notes of our dissatisfaction when we checked out. We wanted to use the pool but it was packed, way too small for a hotel of this size. We would not come back and honestly our worst stay in an Accor hotel and terrible value for money. Certainly not a 4 star hotel. I hope the investment is made in the place it 'could' be amazing.

Great stay

Nota de Tripadvisor 5.0/5

Teresa E Valoración certificada de TripAdvisor

Our son and his partner got us an overnight stay at Walton Hotel and Spa, as a gift for our 40th wedding anniversary. I was a bit apprehensive to say the least, once I had read the reviews. We were greeted by 2 lovely ladies at reception. They explained everything we needed to know about the hotel, dining and spa. Our room was comfortable, spacious, warm, and very clean. We booked a table in the restaurant for a 2 course dinner, which was included in our package. The food was amazing. The steak was cooked to perfection. The staff in the restaurant were excellent. Aditya was our waiter. He was brilliant. I am one of these awkward customers that is allergic to certain foods, plus fussy eat. He went to great lengths to make sure that my food was safe, and enjoyable for me. What a star. I spoke to the front office manger Pinaky Buxi, to congratulate him on such excellent and customer focused staff they have working, in the hotel.

Hi Many thanks for your very positive review, I would like to thank you for highlighting Pinaki and the entire team for their service. I will be sure to share your comments with them. May I also offer my congratulations for 40 years of marriage, such a remarkable achievement. We hope we can host you again in the near future. Best Wishes Chris Steadman General Manager

Geen aanrader

Nota de Tripadvisor 2.0/5

Manon L En familia - Valoración certificada de TripAdvisor

Pro's: + Ruime en fijne bedden, kamer netjes en erg complete mini gym Con's: - Buitendeur van de kamer kon niet goed dicht. - iedere dag waren de key cards van de hele groep defect en stonden we voor de dichte deur. Iedere dag moest het opnieuw worden geactiveerd bij de receptie. - Er was geen ontbijt genoeg, constant op - Avondeten werd niet goed geserveerd en kwaliteit onvoldoende. Ben er zelfs ziek van geweest. - Personeel was erg onbehulpzaam en onvriendelijk.

Dear Guest, Thank you for taking the time to review your stay with us at Mercure Warwickshire Walton Hall & Spa. I am sorry to hear the experience wasn't the normal quality we provide and I would ever so grateful if you could reach out to me directly on HA0I8-GM@accor.com with the issues you had during your stay. This would allow me to investigate them fully and ensure things are put right for future guests. Once again please accept my apologies and I hope we are able to rebuild your confidence in the future. Kind Regards Steven Hayes General Manager

magnific

Nota de Tripadvisor 5.0/5

Javier P Con amigos - Valoración certificada de TripAdvisor

un hotel en la campiña inglesa, siglo xvii, rio, bosque, maravillosas habitaciones y servicio.

Precioso

Nota de Tripadvisor 4.0/5

Nelly021 En pareja - Valoración certificada de TripAdvisor

Estuve dos noches en este hotel con mi pareja y la primera impresion fue muy muy buena. Esta situado en un entorno precioso y tranquilo...Es un hotel con mucho encanto, romantico...y con historia.... La habitacion que tuvimos era espaciosa, bonita, con un gran cuarto de baño con ducha y baño por separado ademas de calefeccion en el suelo (algo poco usual), la cama muy comoda...en definitiva muy agradable... El desayuno es buffet y muy bien, tiene lugar en una sala con unos grandes ventanales que dejan ver el paisaje... Lo que si no me gustó mucho fue el spa. Dispone de piscina y sauna. No es para un hotel de 4 estrellas. El personal es muy amable...aunque me fallaron en la reserva de un restaurante pero nada que no tuviera solucion... Un hotel que me gustó mucho y al que volveré sin duda...

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 670 opiniones 9.1/10 Ubicación
  • 2.085 opiniones 5.8/10 Habitación
  • 1.944 opiniones 6.8/10 Servicio
  • 15 opiniones 4.2/10 Internet
  • 1.577 opiniones 6/10 Comida
  • 809 opiniones 5/10 Limpieza
  • 672 opiniones 6.7/10 Desayuno
  • 622 opiniones 5.9/10 Área de Bienestar

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