Sofitel Kunming

Nota de clientes de Avis (Clasificación de ALL) 4.7/5 798 opiniones

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Sofitel Kunming - Image 1
Sofitel Kunming - Image 2
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777 South Huancheng Road, Xishan District, 650034 KUNMING, China

Descripción

Extras del hotel

  • Alójese en el hotel más alto de Kunming

  • Cuide su cuerpo y su mente en nuestro lujoso spa

  • Disfrute de su comida con vistas a Kunming

  • The tallest buffet restaurant in Kunming

  • Only one hotel has the helipad

Nuestros alojamientos

Localización del hotel

Sofitel Kunming

777 South Huancheng Road, Xishan District
650034 KUNMING
China

GPS:25.0223790816, 102.7014398258

Teléfono
Fax +86 871 6863 9777

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Servicio de habitaciones

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.7/5  798 opiniones

Valoración de TripAdvisor  5.0/5  4.104 opiniones

Nice hotel and Good service

Nota de Tripadvisor 5.0/5

Rzing_Thada En solitario - Valoración certificada de TripAdvisor

I have been here on November 2023 so the hotel is great with the nice room with completed amenities. I love the size of room it is good and enough space to relax also the bed is crazy I can deep sleep for whole night. Staffs are very helpful and tried to response me in English even they are not fluent much but they tried to understand what I need to know. Breakfast was variety of dishes and coming with good tastes especially the panoramic view from the restaurant at the roof top. I will be back to stay if I back to Kunming 🙂

Dear Valued guest, Bonjour! Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. I will personally ensure that your message is share with the entire departments and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit. Sincerely, Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming

非常棒的一次体验

Nota de Tripadvisor 5.0/5

田佳 En familia - Valoración certificada de TripAdvisor

酒店磨合的非常不错，整体体验很棒，前台值班经理joya业务熟练，识别会员并介绍权益，和小朋友互动也很棒，服务进退有度。酒廊工作人员也非常热情，家人一致好评，期待下次再来。

尊敬的宾客：Bonjour！非常感谢您对酒店的支持及对我们服务的认可，您的每一丝需求都是我们真诚为之努力的方向。相信在您的认可和鼓励下，我们一定可以更加自信地为客人提供贴心的服务。让昆明首家索菲特酒店，成为您的家外之家！再次感谢您的反馈，也希望您能向朋友多做推荐，真诚期待您的再次光临！

Perfect place for a luxury holiday

Nota de Tripadvisor 5.0/5

Fabionodariphoto En pareja - Valoración certificada de TripAdvisor

One of the best hotel in Kunming. Stuff is very friendly and ready to help. They can speak English, which is pretty rare in this part of China. The room was very clean and the mattress soft, which is another thing that shouldn't be taken for granted in China. Breakfast is absolutely great. Lots of options including a "cheese room".

Dear Valued guest, Bonjour! Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. I will personally ensure that your message is share with the entire departments and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit. Sincerely, Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming

Very good hotel but need to improve the membership service

Nota de Tripadvisor 4.0/5

kiyouwong En pareja - Valoración certificada de TripAdvisor

Very good hardware. The food and breakfast in the executive lounge are very high standard. As a platinum member of Accor, although I received an email from the staff of the executive lounge asking about check-in preferences, I did not receive a response after I reply, and there was no preparation in the room during check-in , and no welcome gifts of members benefit. Check in at the front desk, until you get the room card, the front desk did not give a welcome drink card, and did not mention the benefits of the executive lounge, breakfast, etc. Member services must be improved!

Dear Kiyouwong, Bonjour! Warm greetings from Sofitel Kunming. Thank you very much for taking your time to share your constructive reviews on TripAdvisor! I am very sorry to hear that your experience did not meet your expectations especially in membership service at this time, I sincerely apologize for this. Dear Kiyouwong, I can fully understand your disappointed. Hotel membership service is the most important for member guest stay. From your helpful feedback, we will know how we can better improve ourselves and prevent future occurrence. As a Guest Experience Manager, again deeply apologize for this very inconvenient issue and I'm fully confident in my team right now. I will be great also to get your next stay details. Please feel free to send it to h8529-gm3@sofitel.com. Thank you again for sharing your comment and we’re really looking forward to welcoming you again and make your next stay Magnifique. Kind Regards, Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming

Estancia agradable

Nota de Tripadvisor 5.0/5

carlotacai Con amigos - Valoración certificada de TripAdvisor

Sofitel Kunming esta en el central de ciudad. Transporte conveniente. Los recepcionistas son muy entusiasta y paciencia. ¡Que bueno! Viajé con mis amigos. Nuestra habitación estaba arreglada en el nivel superior. Entonces pudimos ver el largo Dianchi que es muy bonita. El restaurante buffet también bueno. Hay muchas comidas.

Estimado carlotacai, Muchas gracias por sus maravillosos comentarios en TripAdvisor, estamos encantados de que disfrutara de su estancia entre nosotros. esperamos su próxima visita. Mariam Abdulrahman Guest Relations Manager

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 2.858 opiniones 9.5/10 Ubicación
  • 5.093 opiniones 9/10 Habitación
  • 8.163 opiniones 9.5/10 Servicio
  • 42 opiniones 5.6/10 Internet
  • 2.781 opiniones 8.9/10 Ambiente
  • 2.429 opiniones 8.7/10 Instalaciones
  • 1.823 opiniones 9.6/10 Desayuno
  • 1.573 opiniones 9.5/10 Limpieza

Ofrecido por Trustyou

Nuestros establecimientos cercanos

Todos nuestros hoteles en Kunming

Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (IVA e impuesto turístico) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.