Descripción
Extras del hotel
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An ALLSAFE Clifton Environmental certified hotel
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8 fully-equipped meeting rooms for up to 130 guests
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18th Century Georgian oast house with original features
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Nearby landmarks include Tunbridge Wells and Hever Castle
Nuestros alojamientos
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Habitación
Habitación Classic con cama doble
- 2 personas
- Ropa de cama 1 x Cama/s doble/s
Habitación
Habitación Classic con 2 camas individuales
- 2 personas
- Ropa de cama 2 x Cama/s individual/es
Habitación
Habitación familiar Classic para 2 adultos y 1 niño
- 3 personas
- Ropa de cama 1 x Cama/s doble/s y 1 x Cama/s individual/es
Habitación
Habitación Privilege con una cama doble
- 2 personas
- Ropa de cama 1 x Cama/s doble/s
Habitación
Habitación de categoría superior con 1 cama doble
- 2 personas
- Ropa de cama 1 x Cama/s doble/s
Habitación
Habitación Classic accesible con 2 camas individuales
- 2 personas
- Ropa de cama 2 x Cama/s individual/es
- Habitación accesible
Habitación
Habitación Classic accesible con 2 camas individuales
- 2 personas
- Ropa de cama 2 x Cama/s individual/es
- Habitación accesible
Localización del hotel
Mercure Tunbridge Wells Hotel
8 Tonbridge Road, Pembury
TN2 4QL TUNBRIDGE WELLS
Reino Unido
GPS:51.146079, 0.311925
Acceso y transporte
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HIGHBROMS STATION
Estación del ferrocarril
Acceso: 4.83 km / 3 mi 4 min drive
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HOP FARM
Atracción turística
Acceso: 4.83 km / 3 mi
HEVER CASTLE
Atracción turística
Acceso: 14.48 km / 9 mi
LEEDS CASTLE
Atracción turística
Acceso: 32.19 km / 20 mi
Servicios hoteleros
Registro a partir de - Salida hasta
- Aparcamiento
- Restaurante
- Accesible para silla de ruedas
- Wifi
- Desayuno
- Bar
- Salas de reunión
- Instalaciones libres de humos
- Servicio de habitaciones
THE MALLOWS
Foto no contractual
El restaurante Mallows ofrece una cocina de inspiración tradicional e internacional, unos deliciosos postres y una amplia selección de vinos para complementar sus platos. Disfrute de un exclusivo entorno en un relajado ambiente.
THE OAST BAR
Foto no contractual
Tras un duro día de trabajo, qué mejor manera de relajarse que tomar su bebida preferida en el acogedor entorno de nuestro Oast Bar
Desayuno
Foto no contractual
Comience su día con una amplia variedad de desayunos en el bar y restaurante Mallows a partir de las 7:30 horas de lunes a viernes y las 8:00 horas los sábados y domingos.
Reuniones y eventos
- N.º salas de reuniones
- 8
- Superficie de la habitación más grande
- 140 m² / 1506.946 sq ft
- Aforo
- 180
- Capacidad máxima para banquetes
- 130
Bodas
Celebre su gran día en un entorno georgiano y añada un toque tradicional de Kent a su celebración nupcial. Nuestro edificio tradicional aportará un pintoresco toque a su evento y nuestra suite para recepciones tiene aforo para 120 personas.
Valoraciones de nuestros huéspedes
Valoraciones de nuestros huéspedes
Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros
Más informaciónOur stay at Mercure Tunbridge Wells
Nota de Tripadvisor 4.0/5
donnetinir En pareja - Valoración certificada de TripAdvisor
Dear donnetinir, Thank you for sharing your experience of your recent stay at Mercure Tunbridge Wells Hotel. We're delighted to hear that you found our staff to be helpful and accommodating, and it's wonderful to know that Victoria, Linda, Roma, Lily, and Kim left a positive impression on you during your visit. I'll be sure to pass on your kind words to them, as I'm sure they'll be thrilled to hear about the impact they had on your stay. However, we apologize for the condition of room 122. Maintaining high standards of comfort and cleanliness is paramount to us, and we regret that the furniture and carpet did not meet your expectations. Please rest assured that we will address this issue promptly to ensure that all our rooms are in top-notch condition for our guests. We truly value your feedback as it helps us to continually improve our services. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Kind regards, John Mitchell Operations Manager
Great food
Nota de Tripadvisor 5.0/5
jefftaher3 Valoración certificada de TripAdvisor
Dear jefftaher3, Thank you for sharing your feedback with us. We're thrilled to hear that you had a great experience during your recent stay at Mercure Tunbridge Wells Hotel. It's fantastic to know that you found our check-in process to be quick and efficient, and that your room and bathroom were clean and well-equipped. Providing a comfortable and welcoming environment for our guests is important to us, and we're delighted that we met your expectations in this regard. We're especially pleased to hear that you enjoyed the food in our restaurant and that our staff, including Tim, provided you with excellent service. We will be sure to pass along your kind words to him and the rest of our team. Ensuring that our guests have a memorable dining experience is a top priority for us, and it's wonderful to know that we succeeded in this during your stay. Your suggestion to book in advance is greatly appreciated, especially during busy periods, and we will certainly pass this advice along to future guests to help prevent any disappointment. Once again, thank you for choosing Mercure Tunbridge Wells Hotel. We look forward to welcoming you back in the future. Kind regards John Mitchell Operations Manager
Great service
Nota de Tripadvisor 5.0/5
Dean W Valoración certificada de TripAdvisor
Dear H8823IDdeanw, Thank you for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience during your stay at Mercure Tunbridge Wells Hotel. It's fantastic to know that you found our hotel to be very good and tidy, and that all of our staff displayed excellent customer service skills. We're especially delighted to hear that Tom provided you with exceptional service and was quick to assist you with all your needs. We will make sure to pass on your kind words to him, as he is indeed a credit to our hotel. We're also glad that Tim from the restaurant was able to provide you with attentive service and cater to all your needs during your dining experience. Providing excellent service to our guests is something we take great pride in, and it's wonderful to hear that our team members exceeded your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back to Mercure Tunbridge Wells Hotel in the future. Thank you again for choosing to stay with us. Kind regards John Mitchell Operations Manager
Not the best.
Nota de Tripadvisor 3.0/5
traveller020953 Valoración certificada de TripAdvisor
Dear traveller020953, Thank you for taking the time to share your detailed feedback about your recent stay at Mercure Tunbridge Wells Hotel. We truly appreciate your insights as they help us to continually improve and provide the best possible experience for our guests. We apologize for any inconvenience you experienced during your stay. Rest assured, your comments have been shared with our team for immediate attention and corrective action. We regret that your room did not meet your expectations in terms of maintenance and cleanliness. Please know that this is not reflective of our usual standards, and we will address the issues you mentioned to ensure they are promptly resolved. We are pleased to hear that you found our reception, bar, and restaurant to be nicely decorated with friendly staff. However, we apologize for any disruption caused by ongoing maintenance work in the bar area during your visit. We understand how this could detract from your overall experience and will ensure that any future maintenance is conducted with minimal disturbance to our guests. Regarding your dining experience, we appreciate your feedback about the food quality and service. Your comments have been shared with our culinary team to ensure that any issues with food preparation are addressed and improvements are made. We also apologize for any confusion regarding the parking charges for blue badge holders. Your feedback regarding the clarity of signage in the disabled parking area is valuable, and we will take steps to make this information more transparent for our guests in the future. Once again, we apologize for any inconvenience you experienced during your stay. We sincerely hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience that reflects the high standards we strive to maintain. Thank you for choosing Mercure Tunbridge Wells Hotel. Kind regards John Mitchell Operations Manager
Piacevole sorpresa
Nota de Tripadvisor 5.0/5
alyx1907 En solitario - Valoración certificada de TripAdvisor
Dear alyx1907, Thank you for sharing your feedback about your recent stay at Mercure Tunbridge Wells Hotel. We are delighted to hear about your experience and appreciate your detailed comments. We're pleased to hear that you found the hotel's structure, with its older and charming English country cottage style, to be visually impactful. We take pride in our unique character and ambiance, and it's wonderful to know that you appreciated it. It's also great to hear that despite the vintage charm of the rooms, you found them comfortable, clean, and well-maintained. Your comfort and satisfaction are very important to us. We're especially thrilled to hear that you had an exceptional welcome at the front desk. Our team strives to provide friendly and efficient service to all our guests, and it's rewarding to receive your compliments. We understand your mention of the quick and efficient check-out experience, and we appreciate your feedback on this aspect as well. Thank you for choosing Mercure Tunbridge Wells Hotel, and we hope to have the pleasure of welcoming you back in the future if your travels bring you to the area. Best regards, John Mitchell Operations Manager
En colaboración con TripAdvisor
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