Fairmont Resort & Spa Blue Mountains, MGallery 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.2/5 4.714 opiniones

Fairmont Resort & Spa Blue Mountains, MGallery - Image 1
Fairmont Resort & Spa Blue Mountains, MGallery - Image 2
Fairmont Resort & Spa Blue Mountains, MGallery - Image 3
Fairmont Resort & Spa Blue Mountains, MGallery - Image 4

Descripción

Hotel aprobado por ALLSAFE

Extras del hotel

  • Todo el esplendor de la naturaleza a sus pies

  • Jardines paradisíacos

  • Nuestro galardonado espacio infantil KidsZone

  • Adjacent to Leura Golf Course

  • 23 flexible conference and event spaces

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Localización del hotel

Fairmont Resort & Spa Blue Mountains, MGallery

1 Sublime Point Road
2780 LEURA
Australia

GPS:-33.721863, 150.350239

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Servicio de transporte
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

Valoraciones de nuestros huéspedes

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Más información

Clasificación de ALL  4.2/5  4.714 opiniones

Valoración de TripAdvisor  4.0/5  3.389 opiniones

Not for us

Nota de Tripadvisor 2.0/5

Paul H Valoración certificada de TripAdvisor

I'm not quite sure how to "score" this hotel.it definitely wasn't suitable for two 60 year olds looking to sightsee, walk and return for a quiet dinner and a good night's sleep. It was like an upmarket Centre Parks - full of families with noisy young children taking advantage of all the hotel has to offer i.e. indoor and outdoor pools, golf course, tennis courts and even an ice skating rink! However, we couldn't get a table in the main restaurant because it was already fully booked when we checked in at 12.30pm Our room was spacious, dark and had a comfortable bed but the walls and ceilings were paper thin. So we had trouble getting a good night's sleep. As I said, it was not for us.

Dear PaulJH55, Thank you for taking the time to send through feedback on your recent stay. I am sorry to hear that we weren't what you were looking for on this stay. As a family friendly resort with a lot on offer for all ages, we do have a large number of families that stay with us, especially during weekends and the school holidays. We endeavor to provide activities for all ages, catering specifically to adults only via the Two Doctors Whiskey Tavern, No. 1 Sublime Point fine dining restaurant, Ubika Spa, Leura Golf Course, as well as the library and billiards rooms onsite. If you did choose to return I am confident that by tailoring your experience around those activities, we can ensure a more enjoyable time for you. Thanks again for the feedback, we hope we have the chance to welcome you back in the future. Kind Regards, Charlie Young General Manager

Disappointing

Nota de Tripadvisor 3.0/5

CJ-3749 En familia - Valoración certificada de TripAdvisor

“Fairmont Resort Blue Mountains offers a unique culinary experience with an enviable selection of stunning on-site restaurants…” says the sheet they hand you at check in. Six restaurants of which 4 were closed hmmm. Pony rides…closed, large outdoor slide…closed, adventure park…closed, inadequate cooling in the room, very tired furniture, below average maintenance of the buildings including holes in walls, peeling wallpaper, protective film on the elevator door left on, the list goes on. Gorgeous building, awesome location, great concept with a very poor delivery combined with the fact that they wanted an extra $40 per night for my teen daughter despite the fact the bedding, towels etc were exactly the same as if she was 12 made for a disappointing stay. Upside…bedding was comfy. Pillows were yellow stained but were comfy. The buffet was good value too.

Dear CJ-3749, Thank you for your feedback on your recent stay. Whilst we are glad there were elements of your stay that you enjoyed, I am sorry that there were areas in which we did not meet your expectations. We advertise all our restaurant opening days and hours on our website, taking on your feedback we will see if we can make this more prominent to guests ahead of booking so that you can better plan your visit. I am also sorry that the rain during your stay meant the outdoor activities were mainly closed. I am hopeful that you took the time to enjoy instead the many indoor activities on offer, such as the Blue Mountains Ice-Skating Rink, Ubika Spa, indoor arcades, indoor pool etc. We will also look to see if we can make the additional bedding charges clearer at the time of booking, so that you do not face disappointment or surprise during your visit. Thank you again, and I hope we have the opportunity to welcome you back soon. Kind Regards, Charlie Young General Manager

Noisy, overpriced and poor service.

Nota de Tripadvisor 1.0/5

Jeanette A Valoración certificada de TripAdvisor

Terrible service, terrible atmosphere, dated and dirty rooms and common areas. If you are hoping to have a relaxing night away as adults without children, save your money and go somewhere else. The staff on the whole are poorly trained and extremely slow to do anything....If you enjoy kids running up and down the hallways screaming early in the morning and throughout the day, and entitled staff with no clue about customer service, then you have come to the right place!

Dear jeanettea673, Thank you for taking the time to send through feedback on your stay. I was very surprised and disappointed to see that you have not enjoyed your time with us. Please do reach out to me directly at charlie.young@fairmontresort.com.au, as I would appreciate discussing this with you in person. I look forward to hearing from you. Kind Regards, Charlie Young General Manager

Good for kids

Nota de Tripadvisor 2.0/5

Ali26262626 Valoración certificada de TripAdvisor

So great resort for kids with plenty of activities to choose from. However, the resort is run down and overpriced. We went there for NYE and they had an event on for the kids but the whole place went dead after 9, except for the adults only whiskey bar downstairs which was lovely. Our 2 families ended up celebrating NYE in our room. Do not leave your dirty clothes in your own laundry bag on the floor in your room as they will throw them out, tried to seek a reimbursement on a few occasions but my requests we completely ignored. For that I have to give them 2 stars.

Precioso

Nota de Tripadvisor 5.0/5

Mugalari En pareja - Valoración certificada de TripAdvisor

Este hotel es una pequeña joya. Tremendamente acogedor, con amable personal y unas habitaciones muy bien decoradas, confortables y con unas preciosas vistas a las blue mountains. Como punto negativo decir que no tiene wifi gratuito, lo que es un fastidio y resulta incomprensible en un hotel hoy día y más de esa categoría y que el servicio de habitaciones incluye un cargo extra "porque sí". También decir que está bastante alejado de Leura, en el campo de golf y que llegar allí es como atravesar un laberinto.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 1.196 opiniones 8.3/10 Ubicación
  • 2.360 opiniones 6.4/10 Habitación
  • 2.513 opiniones 7.7/10 Servicio
  • 22 opiniones 5.8/10 Internet
  • 1.402 opiniones 5.5/10 Comida
  • 702 opiniones 4.1/10 Limpieza
  • 662 opiniones 6.8/10 Desayuno
  • 530 opiniones 4.8/10 Relación Calidad/Precio

Ofrecido por Trustyou

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