Fairmont Resort & Spa Blue Mountains, MGallery 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.2/5 4.933 opiniones

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Fairmont Resort & Spa Blue Mountains, MGallery - Image 1
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Fairmont Resort & Spa Blue Mountains, MGallery - Image 3
Fairmont Resort & Spa Blue Mountains, MGallery - Image 4
1 Sublime Point Road, 2780 LEURA, Australia

Descripción

Extras del hotel

  • Todo el esplendor de la naturaleza a sus pies

  • Jardines paradisíacos

  • Nuestro galardonado espacio infantil KidsZone

  • Adjacent to Leura Golf Course

  • 23 flexible conference and event spaces

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Localización del hotel

Fairmont Resort & Spa Blue Mountains, MGallery

1 Sublime Point Road
2780 LEURA
Australia

GPS:-33.721863, 150.350239

Teléfono
Fax +61 2 4785 0001

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Servicio de transporte
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.2/5  4.933 opiniones

Valoración de TripAdvisor  4.0/5  3.393 opiniones

Shocking service bad attitude filthy room.

Nota de Tripadvisor 1.0/5

WangC280 En familia - Valoración certificada de TripAdvisor

The customer service displayed was appalling. I never expected such treatment at an Accor property. The executive manager’s rudeness mirrored that of the front-line staff. Upon arrival, the front desk couldn’t locate my booking, wasting nearly 10 minutes repeatedly questioning me where I made booking. When I advised I booked through accor website as I am a member she still couldn’t locate my booking. I had to run back to my car to retrieve my phone. Despite being assured my room was ready at 1:30 and my luggage already in it, I found the room empty. Even after lodging a complaint, my luggage didn’t arrive until an hour later, the manager assured the luggage with me soon but didn’t arrive until 3:30 . The room was not only worn-out but also filthy, with hair left in the bed and a dusty phone and light Avoid this place if possible; I wouldn’t return even if you paid me.

Great experience for a special occasion

Nota de Tripadvisor 5.0/5

Sharon S Valoración certificada de TripAdvisor

This review is only for the HighTea as we live locally. We chose this experience to celebrate my sisters birthday. When we arrived we were greeted and shown to a beautifully set table with white linen cloth and napkins and lovely patterned china. The windows were open as it was a lovely day and the view was spectacular. We had the standard high tea with tea or hot chocolate and requested several refills of our drinks. The food was fresh, tasty and beautifully presented and the staff were friendly and attentive. A family at the next table had the children’s afternoon tea for their two boys which was absolutely lovely. We will definitely be looking for another excuse to go again as it was comparable with afternoon teas we’ve had in London - but the view was better.

Dear X6044GTsharons, Thank so much for the amazing review, so glad you enjoyed your time with us. It was great to see that High Tea was a highlight for you, and you enjoyed the spectacular view on offer. Hopefully we can welcome you back again soon. Kind Regards, Charlie Young General Manager

A quiet weekend in the Mountains

Nota de Tripadvisor 2.0/5

933Traveller933 Valoración certificada de TripAdvisor

This hotel seems to have an identity problem. It is hard to run an upmarket hotel with kids wondering everywhere. It is centainly not the place to come for a quiet romantic weekend but if you have kids and plenty of money go for it. Fortunately we had one child in our party who enjoyed the place. At a price. It is a giant theme park with several rooms of slot machine games next to the kid's play gym area. Bring your money with you. Our toddler enjoyed the little train ride around the grounds. The pool area is good and well used the weekend we were there. The grounds are extensive and pleasant to stroll in. The new tyre ski run is very panoramic but rather spoilt the view from our room. Our room was quite comfortable but seemed a little tired.It was away away from kid city so we slept quite well. There were several options for food but the bar area was more a casual family spot handy when you don't want to drive into Leura for a quick snack. The food was reasonable. Breakfast provided a large selection but was fairly average for this level of hotel. For the price it could be better but I guess all those kids make the most of it. We had an evening meal in the main restaurant. The food was fine though a limited selection and not really good value. The service was patchy. The view is the best thing about this venue. Later we discovered the Whisky Bar which is a great undergraound bu nker for adults only!

Dear 933Traveller933, Thank you for taking the time to complete our guest satisfaction survey following your recent stay with us at the Fairmont Resort Blue Mountains. It was very pleasing to see there were aspects of your stay that were enjoyable. I am sorry however that some areas did not meet your expectations. We do aim to balance the children's activities onsite with the adult only venues, like the Two Doctors Whiskey Tavern you mentioned, as well as our Ubika Day Spa, and No. 1 Sublime Point fine dining restaurant. We'll take your feedback on board to see what else could be done in the future in this regard. Thank you again for taking the time to send through your feedback. Kind Regards, Charlie Young General Manager

3 * Fsmilienhotel - kein Luxus Fsirmont

Nota de Tripadvisor 2.0/5

MS360 En familia - Valoración certificada de TripAdvisor

3*Familienhotel aber kein Fsirmont Luxus Hotel Waren während den Weihnachhtsferien im Hotel. Die Lage des Hotels direkt an den Blue Mountains ist prima. Die Zimmer sind einfach eingerichtet - das Bett war durchgelegen. Großteil der Infrastruktur des Hotels ist komplett veraltet - 1970/80 Jahre und absolut renovierungsbedürftig. Das italienische Restaurant war trotz hoher Auslastung geschlossen und das Steakrestaurant nur zur Hälfte buchbar. Alles wirkte sehr schmuddelig. Die Wäsche im Zimmergang lag 2 Tage. Das Personal war bemüht und fleißig - aber überlastet. Besser wäre es als 3 Sterne Familienhotel zu verkaufen

Precioso

Nota de Tripadvisor 5.0/5

Mugalari En pareja - Valoración certificada de TripAdvisor

Este hotel es una pequeña joya. Tremendamente acogedor, con amable personal y unas habitaciones muy bien decoradas, confortables y con unas preciosas vistas a las blue mountains. Como punto negativo decir que no tiene wifi gratuito, lo que es un fastidio y resulta incomprensible en un hotel hoy día y más de esa categoría y que el servicio de habitaciones incluye un cargo extra "porque sí". También decir que está bastante alejado de Leura, en el campo de golf y que llegar allí es como atravesar un laberinto.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 1.353 opiniones 8.2/10 Ubicación
  • 2.603 opiniones 6.4/10 Habitación
  • 2.786 opiniones 7.8/10 Servicio
  • 25 opiniones 6.6/10 Internet
  • 1.558 opiniones 5.5/10 Comida
  • 786 opiniones 4/10 Limpieza
  • 700 opiniones 6.9/10 Desayuno
  • 601 opiniones 5.2/10 Relación Calidad/Precio

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Todos nuestros hoteles en Leura

Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (IVA e impuesto turístico) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.