Fairmont Resort & Spa Blue Mountains, MGallery 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.2/5 4.896 opiniones

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Fairmont Resort & Spa Blue Mountains, MGallery - Image 1
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Fairmont Resort & Spa Blue Mountains, MGallery - Image 4
1 Sublime Point Road, 2780 LEURA, Australia

Descripción

Extras del hotel

  • Todo el esplendor de la naturaleza a sus pies

  • Jardines paradisíacos

  • Nuestro galardonado espacio infantil KidsZone

  • Adjacent to Leura Golf Course

  • 23 flexible conference and event spaces

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Localización del hotel

Fairmont Resort & Spa Blue Mountains, MGallery

1 Sublime Point Road
2780 LEURA
Australia

GPS:-33.721863, 150.350239

Teléfono
Fax +61 2 4785 0001

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Servicio de transporte
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

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Más información

Clasificación de ALL  4.2/5  4.896 opiniones

Valoración de TripAdvisor  4.0/5  3.392 opiniones

Great experience for a special occasion

Nota de Tripadvisor 5.0/5

Sharon S Valoración certificada de TripAdvisor

This review is only for the HighTea as we live locally. We chose this experience to celebrate my sisters birthday. When we arrived we were greeted and shown to a beautifully set table with white linen cloth and napkins and lovely patterned china. The windows were open as it was a lovely day and the view was spectacular. We had the standard high tea with tea or hot chocolate and requested several refills of our drinks. The food was fresh, tasty and beautifully presented and the staff were friendly and attentive. A family at the next table had the children’s afternoon tea for their two boys which was absolutely lovely. We will definitely be looking for another excuse to go again as it was comparable with afternoon teas we’ve had in London - but the view was better.

A quiet weekend in the Mountains

Nota de Tripadvisor 2.0/5

933Traveller933 Valoración certificada de TripAdvisor

This hotel seems to have an identity problem. It is hard to run an upmarket hotel with kids wondering everywhere. It is centainly not the place to come for a quiet romantic weekend but if you have kids and plenty of money go for it. Fortunately we had one child in our party who enjoyed the place. At a price. It is a giant theme park with several rooms of slot machine games next to the kid's play gym area. Bring your money with you. Our toddler enjoyed the little train ride around the grounds. The pool area is good and well used the weekend we were there. The grounds are extensive and pleasant to stroll in. The new tyre ski run is very panoramic but rather spoilt the view from our room. Our room was quite comfortable but seemed a little tired.It was away away from kid city so we slept quite well. There were several options for food but the bar area was more a casual family spot handy when you don't want to drive into Leura for a quick snack. The food was reasonable. Breakfast provided a large selection but was fairly average for this level of hotel. For the price it could be better but I guess all those kids make the most of it. We had an evening meal in the main restaurant. The food was fine though a limited selection and not really good value. The service was patchy. The view is the best thing about this venue. Later we discovered the Whisky Bar which is a great undergraound bu nker for adults only!

Adult’s retreat turned child’s playground

Nota de Tripadvisor 1.0/5

695laurenf En pareja - Valoración certificada de TripAdvisor

Review From the moment we pulled into the driveway and saw an unmanned commissionaire desk, we knew we were in trouble. Checking in did nothing to improve this perception, with the receptionist informing us our credit card was held only in case we ran out on the bill (and was unable to confirm the hold amount). Our room was comfortably if shabbily appointed, with a beautiful view of the blue mountains and the giant bright rainbow slide in the foreground really complimenting it. The sound proofing was non existent, and I was overjoyed to discover the advertised luxury resort was, in fact, a child’s playground. The children’s entertainment was confusingly priced and many of the adult entertainments suffered from a lack of maintenance. Our TV had no services from the 21st century, and were told a helpful tip to make it work was turning it off and on again at the power point. This certainly didn’t diminish our enjoyment of the 90s adult movies on offer ($15.95-$19.95 for premium). The paint is stained, fading, and peeling. The pool has chunks missing from its seal. Weeds are in abundance. The koi fend for themselves, surviving on stray ducks. The billiards tables are dusty and have tears in them, surrounded by beautiful caricatures of previously hosted world events. There’s a model train set and a marionette structure in the art gallery. The library is giving men’s only smoking club. The tennis court umpires seat will fall over in a stiff breeze. The food is undoubtably the best part about this place, which isn’t saying much. The staff are likely from the local hospitality school, and it shows they have had no leadership, guidance, or training from Fairmont. The restaurants are all bookings recommended, and upon approach seeing the three quarters empty restaurant, were told we’d be added to the wait list. We waited in the bar, primarily offering beers from the hotelier’s brewery (that’s what people in biz call vertical integration, baby!). The ember restaurant took about 30min to take our order once seated, then everything ran smoothly, if for small portion sizes. A lack of care is evident in all the small details. The boarded up fire place with fire logs creating the illusion it’s still in use. The bizarre paintings gracing the entrance hall, making you wonder if pianos can walk on water. The empty key hooks at reception with discarded detritus as it’s only adornment. The huge empty space in our room, clearly for a rollaway, without even a chair to take the space. Particularly grating is the small tiny text on the welcome instructions informing us a $1 per night charity donation will be automatically added to our stay, and if we don’t want it on our bill, to inform them on check in, which has since passed. Some investigation reveals this as the hotelier’s charity, which appears to fund their pet project museum. A worthy cause, indeed. This once adults lodge has clearly been converted into a child’s paradise. Any investment that could have gone toward upkeep and maintenance has instead been directed to the pony stables, the arcade, the giant slide, the train. This makes it a perfect getaway for families with children under ten, with onsite accomodation, varied entertainment, and food options, a rarity in today’s market. It’s a sad visit for adults seeking refreshment and relaxation. The best entertainments on offer for us are bushwalks in the adjoining national park. The staff were all trying their best with what they had, and housekeeping was also excellent, but the lack of leadership, direction, and support for their staff is really obvious. We were there over an Easter weekend - I’d hate to think how it is in quiet periods.

Dear 695laurenf, Thank you for taking the time to send through feedback on your stay. We appreciate the comprehensive account and can quite easily clear up some misconceptions you appear to have with the offerings available at the resort. Please do reach out to me directly at charlie.young@fairmontresort.com.au, as I would appreciate discussing this with you in person. I look forward to hearing from you. Kind Regards, Charlie Young General Manager

3 * Fsmilienhotel - kein Luxus Fsirmont

Nota de Tripadvisor 2.0/5

MS360 En familia - Valoración certificada de TripAdvisor

3*Familienhotel aber kein Fsirmont Luxus Hotel Waren während den Weihnachhtsferien im Hotel. Die Lage des Hotels direkt an den Blue Mountains ist prima. Die Zimmer sind einfach eingerichtet - das Bett war durchgelegen. Großteil der Infrastruktur des Hotels ist komplett veraltet - 1970/80 Jahre und absolut renovierungsbedürftig. Das italienische Restaurant war trotz hoher Auslastung geschlossen und das Steakrestaurant nur zur Hälfte buchbar. Alles wirkte sehr schmuddelig. Die Wäsche im Zimmergang lag 2 Tage. Das Personal war bemüht und fleißig - aber überlastet. Besser wäre es als 3 Sterne Familienhotel zu verkaufen

Precioso

Nota de Tripadvisor 5.0/5

Mugalari En pareja - Valoración certificada de TripAdvisor

Este hotel es una pequeña joya. Tremendamente acogedor, con amable personal y unas habitaciones muy bien decoradas, confortables y con unas preciosas vistas a las blue mountains. Como punto negativo decir que no tiene wifi gratuito, lo que es un fastidio y resulta incomprensible en un hotel hoy día y más de esa categoría y que el servicio de habitaciones incluye un cargo extra "porque sí". También decir que está bastante alejado de Leura, en el campo de golf y que llegar allí es como atravesar un laberinto.

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Calificaciones de nuestro hotel de usuarios de otras webs

  • 1.333 opiniones 8.2/10 Ubicación
  • 2.571 opiniones 6.4/10 Habitación
  • 2.751 opiniones 7.8/10 Servicio
  • 25 opiniones 6.6/10 Internet
  • 1.544 opiniones 5.5/10 Comida
  • 776 opiniones 4.3/10 Limpieza
  • 704 opiniones 6.9/10 Desayuno
  • 592 opiniones 5/10 Relación Calidad/Precio

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Todos nuestros hoteles en Leura

Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (IVA e impuesto turístico) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.