Mercure Tokyo Ginza 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.5/5 2.315 opiniones

Mercure Tokyo Ginza - Image 1
Mercure Tokyo Ginza - Image 2
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Descripción

Extras del hotel

  • Direct access from Tokyo Metro. Easy access from Haneda and Narita Airport.

  • a convenient location in the vibrant shopping district of Ginza

  • Locally inspired hotel, where the design tells the history and story of Ginza

  • a breakfast buffet with items such as fresh smoothies and several different breads

  • The Privilege room offers a 50" TV, free minibar and an Espresso Machine.

Nuestros alojamientos

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Localización del hotel

Mercure Tokyo Ginza

2 9 4, Ginza, Chuo ku
1040061 TOKYO
Japón

GPS:35.672855, 139.768367

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Aparcamiento
  • Accesible para silla de ruedas
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Instalaciones libres de humos

Desayuno

Empiece el día con un delicioso desayuno japonés y occidental tipo bufé, servido en nuestro restaurante a partir de las 06:30 h. Disfrute de nuestros famosos croissants, baguettes y bollería con café, chocolate caliente o té japonés.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.5/5  2.315 opiniones

Valoración de TripAdvisor  4.0/5  1.890 opiniones

Certificado de excelencia 2023

Cumple con todo

Nota de clientes de Avis 4.0/5

Daniel Negocios - Comentarios confirmados ALL

Muy recomendable.

Dear Daniel S., Thank you for staying at Mercure Tokyo Ginza. We are very honored to receive your very good feedback. Did you enjoy your trip in Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza

Decepcionante

Nota de clientes de Avis 1.0/5

Sheila Familias - Comentarios confirmados ALL

No hablan inglés No hay conserje Nadie ayuda ni les interesa Mala experiencia

Dear Guest, Thank you for sharing your feedback about your recent stay at Mercure Tokyo Ginza. We sincerely apologize for the disappointment you experienced during your time with us. We are genuinely sorry to learn that there seemed to be a lack of effective communication and a perceived absence of positive assistance from our staff. Our commitment to providing exceptional service is unwavering, and your feedback highlights areas where we can enhance the guest experience. We deeply regret any inconvenience caused by language barriers or the absence of a concierge. We understand the importance of clear communication and the role that a concierge service plays in ensuring a seamless stay. Your concerns will be addressed within our team to improve in these areas. Regarding your membership, we apologize if there was any oversight in recognizing your status. We take your comments seriously, and we will use them constructively to improve our services and communication as your experience is not reflective of the high standards we aim to maintain. Once again, we sincerely apologize for falling short of your expectations, and we appreciate your understanding as we work to address the issues you raised. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional stay you deserve. Kind regards, Mercure Tokyo Ginza

buena ubicación, habitaciones pequeñas

Nota de clientes de Avis 3.5/5

Fernando G. G. Parejas - Comentarios confirmados ALL

buena ubicación, hotel agradable, nivel abajo de otros Mercure en los que he estado, habitaciones muy pequeñas

Dear Fernando Gomez G., Thank you for taking the time to tell us about your experience at the Mercure Tokyo Ginza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Tokyo Ginza

Buena ubicacion, atencion

Nota de clientes de Avis 5.0/5

Jose Familias - Comentarios confirmados ALL

Muy buena, sin contratiempos

Honeymoon

Nota de clientes de Avis 4.5/5

Diego Parejas - Comentarios confirmados ALL

Buena ubicación y habitaciones increíbles.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 1.199 opiniones 9.7/10 Ubicación
  • 1.224 opiniones 7.7/10 Habitación
  • 1.156 opiniones 8.9/10 Servicio
  • 25 opiniones 8.8/10 Internet
  • 487 opiniones 7.1/10 Desayuno
  • 393 opiniones 8.1/10 Limpieza
  • 37 opiniones 3.4/10 Bar y bebidas
  • 8 opiniones 1.1/10 Área de Bienestar

Ofrecido por Trustyou

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