Novotel Munich City 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.5/5 3.689 opiniones

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Descripción

Extras del hotel

  • Equipo del hotel joven, motivado y dinámico.

  • Ubicación céntrica y conexiones ideales con el transporte público y el aeropuerto

  • Restaurante THE FLAVE con platos de la gastronomía internacional y aperitivos

  • Amplia zona de bienestar con piscina y sauna (de 16:00 a 23:00 h)

  • Centro de conferencias: concepto de reuniones GREAT by Novotel

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Localización del hotel

Novotel Munich City

Hochstrasse 11, Bayern
81669 MUNICH
Alemania

GPS:48.129516, 11.58865

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Se aceptan mascotas
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

THE FLAVE

En THE FLAVE, todo gira en torno al Viktualienmarkt de Múnich. Todos los días, ofrecemos una amplia selección de productos frescos del mercado. Desde aperitivos ligeros y deliciosos hasta platos abundantes y reconfortantes.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.5/5  3.689 opiniones

Valoración de TripAdvisor  4.0/5  3.500 opiniones

WiFi no funciona en habitaciones

Nota de clientes de Avis 1.5/5

. Parejas - Comentarios confirmados ALL

Durante toda la estadia fue imposible tener señal de wifi en la habitacion.

Dear Mr. D., I sincerely apologize for the deficiencies regarding the wi-fi that unfortunately caused inconveniences for you. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Novotel München City. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Buena y cómoda habitación, silenciosa y limpia. Buena ubicación del hotel.

Nota de clientes de Avis 4.0/5

Anónimo Familias - Comentarios confirmados ALL

En contra, desayuno muy caro y agua de la piscina demasiado fría.

Dear Mr S., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, the nice feedback, and also for your critique regarding the pool temperature. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. Regarding the cost for our breakfast buffet, I would like to explain that it is based on our high standards which include quality ingredients, fresh products, and a variety of food items - an offering that is appreciated and expected by a majority of our guests. I would like to ask you for understanding. We really appreciate your positive words and good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. We would be honoured to welcome you again at Novotel München City. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Nota de clientes de Avis 2.0/5

Beatriz Familias - Comentarios confirmados ALL

Llegamos a las 2 de la tarde con 2 niñas pequeñas, y nos dijeron que todavía no podían darnos la habitación (sin ninguna explicación más)… Estábamos en la planta 2 y era horrorosa la espera para coger el ascensor, mucha espera porque siempre pasaba lleno (me refiero a la llegada y a la vuelta con las maletas). La habitación era correcta, aunque no estaría de más que limpiaran la nespresso ya que ofrecen el servicio, el depòsito del agua estaba muy sucio y no daban ganas de utilizarla. Pusimos el cartel para que nos limpiaran la habitación (de hecho comprobamos que lo habíamos puesto correctamente) y al volver a las 6 de la tarde no nos habían hecho la habitación, y desde recepción nos dijeron que no habíamos puesto el cartelito. Las almohadas incomodísimas… La localización es correcta, en 15-20 minutos andando estás en Marienplatz. Si volvemos a Munich no nos volveríamos a hospedar en este hotel.

Dear Ms. I., I sincerely apologize for the deficiencies and human errors regarding the check-in and the house-keeping that unfortunately caused inconveniences for you. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Novotel München City. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Ecelente servicio en todo y por todo

Nota de clientes de Avis 5.0/5

Marco R. Negocios - Comentarios confirmados ALL

Fue muy agradable la atención, la comida, lascondicionws de limpieza y en general todo fue una muy burna experiencia.FELICITACIONES.

Dear Mr R. Agudelo, On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Estancia comoda y agradable

Nota de clientes de Avis 5.0/5

Oscar Negocios - Comentarios confirmados ALL

Como siempre, todo muy comodo, buena atención, desayuno espectacular y buenas instalaciones para nadar y hacer deporte

Dear Mr. M., Thank you for staying with us at Novotel München City and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the highest marks in every category and the great remarks on the breakfast and the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 1.892 opiniones 9.1/10 Ubicación
  • 2.425 opiniones 6.7/10 Habitación
  • 2.192 opiniones 8.4/10 Servicio
  • 145 opiniones 4.5/10 Internet
  • 1.749 opiniones 9.1/10 Desayuno
  • 1.285 opiniones 5.4/10 Comodidad
  • 880 opiniones 8/10 Limpieza
  • 600 opiniones 5.8/10 Piscina

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