ibis Cardiff Gate - International Business Park 2 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.1/5 781 opiniones

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Descripción

Hotel aprobado por ALLSAFE

Extras del hotel

  • Located in Cardiff Gate International Business Park

  • Fogg's Restaurant serves a choice of international cuisine

  • Dedicated meeting room capable of accommodating 25 guests

  • Easy access to and from the M4 Motorway at north Cardiff

  • Nearby services include Starbucks, ASDA, McDonalds and more

Nuestros alojamientos

Localización del hotel

ibis Cardiff Gate - International Business Park

Malthouse Avenue, Cardiff Gate Business Park, Pontprennau
CF238RA CARDIFF
Reino Unido

GPS:51.53965, -3.130482

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Aparcamiento
  • Restaurante
  • Accesible para silla de ruedas
  • Wifi
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

FOGG'S

Foto no contractual

El restaurante Fogg's sirve deliciosas especialidades de carácter internacional. Disfrute por su cuenta o rodeado de sus amigos o compañeros de trabajo de magníficos momentos de ocio.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.1/5  781 opiniones

Valoración de TripAdvisor  4.0/5  789 opiniones

Quality of dinner and customer service

Nota de Tripadvisor 1.0/5

Sonia A Valoración certificada de TripAdvisor

The dinner saved was disgusting, tasteless and low quality. The team is not cared about the customers feelings - all have one sentence only to tell, will inform the manager. Then what !!!. I am just wondering if they dont have a good chef or the items ordered, why are they accepting the order and taking money.. Dessert looks like an experiment done by a kid while trying to learn cooking, which I received instead of carrot halwa. Charging 19 pound, even not worth for 5 pound..

Dear Sonia, First off all thank you for staying with us in ibis Cardiff Gate Hotel. We sincerely apologize for the disappointing experience you encountered during your time with us. It deeply concerns us that your dinner did not meet your expectations and left you feeling dissatisfied. We genuinely value feedback from our guests as it allows us to continuously improve our services. Your comments regarding the taste, quality, and presentation of the dishes have been noted, and we assure you that we will address these issues with our food and beverage team to ensure that such lapses do not recur in the future. Regarding the dessert, we regret any confusion or dissatisfaction caused by receiving an alternative to the carrot halwa. This was certainly not our intention, and we apologize for any inconvenience it may have caused. We would be grateful for the opportunity to make amends and regain your trust. Please consider reaching out to us directly so that we may further discuss your concerns and extend a gesture of goodwill. We hope to have the opportunity to welcome you back for a more enjoyable dining experience in the future. Warm regards, Food and Beverage Team Member ibis Cardiff Gate Hotel

very good value

Nota de Tripadvisor 4.0/5

Stuart T Valoración certificada de TripAdvisor

After being held up on M4 due to horrendous weather & long delays, I realised I wasn't going to make my destination on time, and pulled into services & requested an unplanned overnight stop at this Hotel. The room was clean, spacious and bed was very comfortable, with no noise or disturbance notable from Motorway etc. Overall very good value & reasonably priced too.

Good value short stay

Nota de Tripadvisor 4.0/5

TheLush101 Valoración certificada de TripAdvisor

A mate booked some rooms here for one night back in Sept 2023 as we were heading to a concert in Cardiff Bay. Finding the hotel is fairly easy - just off the M4. There was plenty of parking and you register your car when you check-in. We were allocated our rooms quickly, which were all on the first floor - you can take the lift or opt for the stairs. The rooms were a good size, with a good size bed, hanging space, desk and chair. It was a hot evening and so we had the window open all the time - wasn't too bad considering how close to the M4 the hotel is. The bathroom was a good size too. A walk in shower (not over a bath) which I prefer, with. good water pressure and plenty of hot water. Didn't opt for breakfast - one of the others did and liked it. There's a good lobby area downstairs with a pool table and drinks to buy if you need them. There's also the petrol station opposite and Burger King too. It was about £15ish for an Uber into Cardiff Bay just in case you want to use this as a base to explore further. Overall, a good stay for a good price and would definitely consider again if we need a good value place.

Masudur is a great asset?

Nota de Tripadvisor 5.0/5

Jordan H Valoración certificada de TripAdvisor

I had an issue with my shower and Masudur was so helpful! Nothing was too much to ask. He is a real asset to your hotel. I will come back because of him. I hope to see him again soon. It’s people like him that make experiences.

No vuelvo

Nota de clientes de Avis 1.0/5

Pedro Negocios - Comentarios confirmados ALL

Cama con resto de otras personas… había pelos. En el baño también

Estimado/a PEDRO ANTONIO G., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Cardiff Gate - International Business Park. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Fazmil Haneefa General Manager

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 401 opiniones 8.4/10 Ubicación
  • 907 opiniones 6.3/10 Habitación
  • 766 opiniones 8.6/10 Servicio
  • 25 opiniones 8.1/10 Internet
  • 427 opiniones 6.5/10 Limpieza
  • 314 opiniones 5.3/10 Desayuno
  • 148 opiniones 3.7/10 Comida
  • 44 opiniones 3.8/10 Bar y bebidas

Ofrecido por Trustyou

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