Novotel Canberra 4,5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 3.9/5 3.198 opiniones

Novotel Canberra - Image 1
Novotel Canberra - Image 2
Novotel Canberra - Image 3
Novotel Canberra - Image 4

Descripción

Hotel aprobado por ALLSAFE

Extras del hotel

  • A 1 km del lago y a 3 km del Parlamento

  • Hotel situado a poca distancia de numerosos restaurantes y bares

  • Acceso a Internet WIFI. Amplio espacio de trabajo. Televisor con pantalla plana

  • Bebidas y aperitivos servidos todo el día en nuestro elegante bar

  • Gimnasio, spa, sauna y espacio para eventos

Nuestros alojamientos

Take advantage of our Flight + Hotel offers

Discover

Localización del hotel

Novotel Canberra

65 Northbourne Avenue
2601 CANBERRA
Australia

GPS:-35.27799, 149.128986

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

FIRST EDITION

Ambrae Bar and Pantry permanece abierto durante todo el día desde las 10:30 horas hasta bien estrada la noche. Servicio de habitaciones del Novotel Canberra disponible las 24 horas con platos saludables.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  3.9/5  3.198 opiniones

Valoración de TripAdvisor  3.5/5  4.002 opiniones

Outstanding

Nota de Tripadvisor 5.0/5

Dean R Valoración certificada de TripAdvisor

The beds were amazing, so soft and comfortable. The Staff were amazing, the front desk were always happy to give any help they could. The restaurant team gave an amazing experience and the housekeeping team were incredibly professional when cleaning my room. Cannot wait to stay again!

Dear DeanrH805kn, Thank you for choosing to stay with us at Novotel Canberra. We are thrilled to hear that your recent experience with us was outstanding. It is fantastic to hear that you found our beds very comfortable and our team both amazing and professional. This feedback will be shared and celebrated with the whole team. We look forward to warmly welcoming you back on your next visit to the Nation's Capital. Sincerely, Jessica James General Manager

Lively neighborhood

Nota de Tripadvisor 5.0/5

SteveAntpitta Valoración certificada de TripAdvisor

We stayed here when our flight was diverted to Canberra. The desk clerk handled the rush of displaced passengers sent here well. The rooms were very comfortable. The location is in a lively area, convenient to restaurants and a hopping nightlife..

Dear SteveAntpitta, It is great to hear that you enjoyed your time at our property and in Canberra even if that was not your original plans. We are thrilled to hear that our front office team were able to quickly assist and that our central location suited your needs. We hope to warmly welcome you back on your next visit to the Nation's Capital and appreciate you taking the time to provide us with this review. Sincerely, Jessica James General Manager

Not at Novotel standards

Nota de Tripadvisor 3.0/5

Anthony H De negocios - Valoración certificada de TripAdvisor

I stayed at the Novotel Brisbane 5 days ago, and the Novotel Canberra this week, these two properties are polar opposites when it comes to experience/inclusions/value for money, with the Novotel Canberra a 3 star motel compared to the 4.5 star Novotel Brisbane - I was shocked at how the experience could vary so much within the same brand. Comparison between the two: Novotel Canberra - (NC) Novotel Brisbane - (NB) 1. Room service: NB: Full room service was available NC: It states its available from 4pm. I requested food at 5pm, "sorry sir, the kitchen doesn't open til 5.30pm". Ugh 2. Minibar NB: Fully stocked minibar replenished daily. NC: No minibar on offer whatsoever, nothing... 3. Coffee NB: Barista coffee is served standard with breakfast each morning. NC: Barista coffee only available at an additional charge, even when breakfast is included. 4. Breakfast NB: Eggs anyway you like, omelette, poached, sunny side up, whatever - just ask. NC: I requested an omelette, "that'll be an additional cost on top of what you've already paid for breakfast". Are you serious!? What's the point of paying for breakfast?? 5. Drinks Asked front desk at 11pm for a can of soft drink and charge it to my room. "We have no drinks as the bar is closed". They could not even get a can that could be fetched from the fridge and charge it to the room. So with no minibar, and nothing available for purchase - uber delivery came in handy. 6. Pre-ordering NB: Inroom card to pre-order breakfast for delivery, just fill in and leave it outside at night. NC: No such thing exists Gerneral stuff: Im 5ft 8 and the shower head was 1cm off the top of my head, hate to have been any taller. Shower over bath too so avoid if you have mobility issues. Stained curtains, chipped cupboards, room carpet filthy and in desperate need of replacing. The only saving grace here is location (however there are plenty of other properties in the same location so you have choice), and all staff were friendly. Avoid if you want 3 star or above. Stay if you're ok with motel style, lack of services, lack of amenities and wanting to pay for extras that should already be included. Hot tip: Canberra accom can book out well in advance, especially if parliament is sitting. Make sure to book as far in advance as you can to avoid disappointment.

Dear Anthony, Thank you for staying with us at Novotel Canberra. We are very sorry to hear that your recent experience with us did not meet your expectations. We appreciate you taking the time to provide us with this detailed feedback and comparison with Novotel Brisbane. We are currently reviewing many of our services including breakfast offering, mini bar and room service and will be making changes and improvements in the coming months. We will investigate with our front office team on why a drink was not offered, this is not our usual service standards and we sincerely apologise for the inconvenience this caused. It is our hope that we get the opportunity to better serve you in the near future. Sincerely, Jessica James General Manager

Buen hotel, lástima del Wifi

Nota de Tripadvisor 4.0/5

marian01958 En solitario - Valoración certificada de TripAdvisor

Este hotel se encuentra ubicado en el centro de Canberra. De fácil,acceso desde el aeropuerto por bus público. El hotel es moderno y cómodo. Las habitaciones amplias y limpias. Muy buen buffet para el desayuno. Sin embargo tienen el peor servicio de wifi que he visto en mi vida. Y en serio es el peor. No recomiendo ir si es que no tienes un paquete de internet en tu teléfono o en tu iPad o computadora. Yo soy de México y no tengo paquete de datos. Realmente me sentí decepcionado.

Excelente hotel

Nota de Tripadvisor 5.0/5

235andrest En familia - Valoración certificada de TripAdvisor

Muy buena ubicacion, cercano al la zona comercial de la ciudad se puede ir a pié, trato amable en recepcion y registro rápido y eficiente, habitaciones amplias, cómodas limpias y silenciosas, alberca agradable aunque un poco fria el agua

Dear 235andrest, Thank you for your feedback regarding your recent stay with us at Novotel Canberra. I am pleased that you have enjoyed the central location of the hotel, the cleanliness of the property and the service provided by my staff. I will pass on your feedback to my team and we look forward to welcoming you back to Novotel Canberra again soon. Kind regards, Nathan Frost General Manager

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 1.755 opiniones 7.3/10 Ubicación
  • 2.374 opiniones 4.9/10 Habitación
  • 1.800 opiniones 7.3/10 Servicio
  • 29 opiniones 5.4/10 Internet
  • 944 opiniones 4.7/10 Comodidad
  • 919 opiniones 4.3/10 Limpieza
  • 627 opiniones 3.5/10 Instalaciones
  • 612 opiniones 2.5/10 Ambiente

Ofrecido por Trustyou

Nuestros establecimientos cercanos

Todos nuestros hoteles en Canberra