Novotel Rayong Rim Pae Resort 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.3/5 883 opiniones

Novotel Rayong Rim Pae Resort - Image 1
Novotel Rayong Rim Pae Resort - Image 2
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Descripción

Hotel aprobado por ALLSAFE

Extras del hotel

  • 2 impresionantes piscinas al aire libre

  • Instalaciones de spa y gimnasio

  • 2 restaurantes abiertos todo el día

  • El paquete MyKids hará las delicias de sus hijos durante toda su estancia

  • Disfrute de una experiencia con exclusivas bebidas gracias al paquete MyGlass

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Localización del hotel

Novotel Rayong Rim Pae Resort

4/5 Moo 3, Pae Klaeng Kram Road, CHARK PONG KLAENG
21190 RAYONG
Tailandia

GPS:12.631469, 101.542163

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Servicio de transporte
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Servicio de habitaciones

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.3/5  883 opiniones

Valoración de TripAdvisor  4.0/5  1.007 opiniones

The review 2 of 5

Nota de Tripadvisor 2.0/5

Robert Š Con amigos - Valoración certificada de TripAdvisor

Hey, With my group we come today at the dinner. Nine persons for one table. Dinner was smaller portion per person. Table are so small, that food com all over the place. Than come in room and towel in bedroom are only one small. Best regards, Robert

A good hotel under a bad management.

Nota de Tripadvisor 1.0/5

andreiiiiiii En familia - Valoración certificada de TripAdvisor

Due to the dangerous doors of the main entrance to the hotel, I was seriously injured in this hotel, but the general manager pretended as if nothing serious had happened. p.s. The breakfast and the gym don’t meet the standards of Novotel. The cleanliness of the hotel leaves much more to be desired.

Dear Andreiiiiiii, Thank you for staying with us. I sincerely regret to learn about the incident you experienced during your recent stay at our hotel, and I appreciate you taking the time to share your concerns. The safety and well-being of our guests are of utmost importance to us, and we are truly sorry for any discomfort or inconvenience you may have experienced. Upon reviewing the details of your incident, we understand that you had a collision with our glass partition near the main entrance. We genuinely empathize with your situation and appreciate that you felt upset by this. Our team members immediately responded by offering assistance, including first aid kit and a cold towel. Unfortunately, we did not have a chance to offer you any further assistance on-site, as the taxi that you have been waiting for arrived at that moment, and you and your family left the hotel. Later, when you send a follow-up emal to me and my team, I asked if you needed any further assistance from our side. Unfortunately, I did not receive you response. Please do reach out if you need any assistance - via email or via phone number. We take all guest feedback seriously, and we would like to assure you that we continuously assess and enhance our safety measures. Your comments regarding the doors and cleanliness of the hotel are noted, and we will address them promptly to ensure the satisfaction of our future guests. Thank you again for your feedback, and please reach out if you need any assistance. Best regards, Olga Gergenkop General Manager

Worst Hotel experience in Thailand so far

Nota de Tripadvisor 2.0/5

IJFK En pareja - Valoración certificada de TripAdvisor

I've visited hotels in Bangkok, Hua Hin and Krabi so far, this is by far the worst experience. The rooms are pretty outdated, with few amenities available. Forget about a makeup mirror or watching an English movie. AC is extremely loud, the hallways are dark and feel like a cheap apartment building. The gym is joke, with 30-year old equipment that is basically a safety hazard. The breakfast is mediocre with the same boring and low quality food every day. Bad bread and almost no variety. The hotel staff is not particularly helpful either. The restaurant is okay. On one of the days the hotel hosted some sort of company party, the whole pool area was loud and not relaxing, with employees camping everywhere. The only good thing is the location and a small coffee shop where you can get halfway decent coffee. The hotel was also dead during prime season, not a good sign. We will never be back.

Dear IJFK, Thank you for sharing your detailed feedback, and we sincerely apologize for falling short of your expectations during your stay with us. We regret any inconvenience during your stay. Your comments about the gym, breakfast variety, and the pool party have been noted, and we will address these issues promptly to enhance our overall guest experience. We appreciate your acknowledgment of the location and the small coffee shop. Your insights are crucial, and we assure you that your feedback will be thoroughly reviewed with our team to make necessary improvements. We are truly sorry for the disappointment you experienced and would value the opportunity to regain your trust in the future. Warm regards, Olga Gergenkop + the team of Novotel Rayong Rim Pae Resort

You can find better for the price. It has absolutely no charm.

Nota de Tripadvisor 2.0/5

Peter W En solitario - Valoración certificada de TripAdvisor

The property is rundown, over priced and very tired. Novotel should be embarrassed. The room was a decent size and clean but it has no character whatsoever. The beach is decent and the view of the beach is ruined by tired and poorly kept buildings.

Buen hotel junto a la playa,Limpio buena atención

Nota de Tripadvisor 4.0/5

Juan_Carlos53 En pareja - Valoración certificada de TripAdvisor

Fuimos un grupo de unas 40 personas,la atención fue buena y la cena que teníamos incluida fue bufet al aire libre ,muy agradable.La animación realizada por una pareja filipina también fue interesante.Piscinas al aire libre , jacuzzi todo muy correcto y limpio. La habitación espaciosa y suficiente.

Buenos Diaz Juan_Carlos53, We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cedric Lafargue Hotel Manager

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 290 opiniones 7.7/10 Ubicación
  • 546 opiniones 7/10 Habitación
  • 497 opiniones 7.3/10 Servicio
  • 18 opiniones 5/10 Internet
  • 332 opiniones 8.6/10 Playa
  • 261 opiniones 6.7/10 Desayuno
  • 256 opiniones 7.8/10 Limpieza
  • 253 opiniones 5.3/10 Comodidad

Ofrecido por Trustyou

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