Hotel - Mercure Aberdeen Caledonian Hotel
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Mercure Hotel

Mercure Aberdeen Caledonian Hotel

10 14 Union Terrace 
AB101WE  ABERDEEN
UNITED KINGDOM

901 reviews
TripAdvisor Rating Based on 901 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Reception open 24 hours a day

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Porter

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 4 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

At Mercure Aberdeen Caledonian Hotel, we have 83 bedrooms, including Deluxe rooms and Suites. All of our bedrooms include free unlimited WiFi, coffee and tea making facilities, flat screen TV, hairdryer, iron and ironing board.

  • 83 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Crib on request
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Aberdeen Caledonian Hotel

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 901 reviews

768ahe 2017/05/01
« Promising »

Aberdeen's City Centre branch consistently deliver excellent standards. Staff show delight and willingness to go beyond when needs be. There is an obvious pride. The quality of the services are superb for their cost. The rooms are cleans and comfortable. It's a hotel I'd highly recommend.

sebastienbrunet2016, Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear 768ahe, Thank you for taking the time to tell us about your recent stay at Mercure Aberdeen Caledonian Hotel. I was delighted to read your review and I have passed your comments onto the rest of the team, which I'm sure they will appreciate. Once again thank you for your great review and I look forward to welcoming you back to the hotel in the near future. Yours Sincerely Tina Canale-Dow Operations Manager

isabelcY3355JO 2017/02/09
« Grandparents stay »

We stay in this hotel when we visit the theatre as the location is ideal. We can chose plenty of eating venues in the area and also it is in close walking distance of city centre if we want to do any shopping.

sebastienbrunet2016, Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear isabelcY3355JO, Thank you for taking the time to tell us about your experience following your recent Stay with us at Mercure Aberdeen Caledonian Hotel. I was very pleased to read that you enjoyed your recent stay with us and particularly our central location within Aberdeen. I very much look forward of welcoming you back on property during your next visit to Aberdeen. Yours sincerely Sebastien Brunet General Manager

Ian B 2017/02/03
« Excellent hotel. »

During the boom time in Aberdeen the Caledonian was always a hotel that was near impossible to get booked into. Now with the downturn in the oil industry hotel rooms are easier to get booked into during the week. I was going up to Aberdeen to do an offshore course and was able to get booked into the hotel. As I managed to get booked in this made my stay in Aberdeen more enjoyable.

sebastienbrunet2016, General Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear Ian B, Thank you for taking the time to tell us about your experience following your recent Stay with us at Mercure Aberdeen Caledonian Hotel. I was very pleased to read that you enjoyed your stay with us and very much look forward of welcoming you back on property during your next visit to Aberdeen. Yours sincerely Sebastien Brunet General Manager

wendyf800 2017/01/25
« Luxurious suite »

Our suite was amazing, 2 led televisions, (husband happy!). Luxury toiletries, towels, bathrobes and slippers, capsule coffee maker, plus the usual tea tray. Super comfy king size bed. Alas the bistro did not live up to the same standard, confusion over the lunch menu which we had pre-paid, confusion with one of the waitresses as she did not seem to understand our drinks order, and gave us the wrong items. But on the upside, the waiter was super, and the girl who was obviously in charge, rectified things for us. We enjoyed breakfast, but this was also served in the bistro, wondered why the terraced lounge area was not open. Much nicer place for breakfast. Would stay again though, one other point, reception staff were excellent.

sebastienbrunet2016, General Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear Wendyf800, Thank you for taking the time to tell us about your experience following your recent Stay with us at Mercure Aberdeen Caledonian Hotel. I was very pleased to read that you thoroughly enjoyed your stay and particularly the comfort of our suite and look forward of welcoming you back on property during your next visit to Aberdeen. Yours sincerely Sebastien Brunet General Manager

TravelTipp 2016/09/10
« Too Many Little Things Need Work »

Aircon was a scary looking fan on the floor by the door with open windows. Windows were old and open which I could not close so the noise from the traffic was disturbing. On the 4th Floor - when big truck/lorry passed in the mornings, the bed shook. Extractor fan in the bathroom not working. While bathrobe & slippers provided the robe had no belt. No information in the room on hotel facilities (would normally expect in this calibre hotel) - when I asked the receptionist if this was their standard to not provide info she didn't seem to know what I was talking about so rather than waste my time I moved on. Staff on last day seemed to be more clued in. Breakfast was ok but nothing to write home about.

sebastienbrunet2016, Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear TravelTipp, Thank you for taking the time to tell us about your experience following your recent stay with us at Mercure Aberdeen Caledonian Hotel. I was disappointed to read that your stay did not fully meet your expectations and I hope to have the pleasure of a return visit in the near future and ensure a much improved experience. Yours sincerely Sebastien Brunet General Manager

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