ibis Riyadh Olaya Street 3 stars

Customer review rating (ALL Rating) 3.9/5 255 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Free WIFI

  • 24/7 room service

  • Private indoor car park

  • Spacious meeting room

  • Fitness centre

Our accommodation(s)

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Hotel location

ibis Riyadh Olaya Street

Al Olaya Street, Opposite to the Kingdom Tower, PO BOX 61066
11565 RIYADH
Saudi Arabia

GPS:24.712227, 46.676618

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

Oopen Pasta and Grill

Creative cuisine and an unlimited choice of recipes for tailor-made menus... At OOPEN PASTA AND GRILL, you can create delicious dishes with our tasty pasta, grilled fish and meat cooked in a range of delicious sauces.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  255 reviews

TripAdvisor Rating  3.5/5  417 reviews

Very Good

Customer review rating 4.5/5

Nassib D. Business - Confirmed reviews ALL

Hello this is not the first time for me with Ibis, it's a long-term Relationship, I'm very happy with Ibis Anywhere anytime. wishing you all the best. Nassib.

Dear Mr. Nassib D., Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa Othman Guest experience manager Ibis Riyadh Olaya Street

Basic hotel with acceptable rooms in good location.

TripAdvisor rating 3.0/5

popecorn Business - TripAdvisor review

Stayed here for 3 nights. I was in Riyadh for a conference. I had not realised just how busy the hotels were going to be during this week, because of the conference and other events. Virtually all the 5-star and 4-star hotels in the city were sold out for my travel dates. The only rooms available were some presidential suites at ridiculous prices, far off hotels, or some apartments (which had received bad reviews). So I decided to stay at this hotel (at 3 times the usual room tariff) as this was one of the last hotels that still had a couple of rooms available. The hotel, as one would expect from a 3-star hotel, was quite basic. No separate shampoo in the bathroom, a soap dispenser each for the sink and the shower.. the slippers tore after wearing them for 2 hours, the room had a view of large air conditioning units nearby. The gym was literally 2-3 machines with no weights, and near the staff area of the hotel. The front desk staff and housekeeping, however, were quite efficient, and the room was acceptable. The location is also good. It’s next to Riyadh bank and 5 minutes walk from Kingdom Tower and walkable/short-drive from some good restaurants. Paying 5-star prices for a 3-star experience was always going to be disappointing. But I can’t fault the hotel for that. One should ensure their travel dates aren’t clashing with large events in the city.

Meh

Customer review rating 2.0/5

Mary Couples - Confirmed reviews ALL

Nothing amazing or special to note about the hotel. The front desk staff could not care less, and had zero customer service.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa Othman Guest experience manager Ibis Riyadh Olaya Street

Great position

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Anything was good, let me suggest some more smiles from the staff would be great and just fix the fire alarms (it's not just because if noisy but if a fire breaks out it could lead to misunderstanding)

Dear Mr. Benedetto B., Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you liked your stay. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. More Importantly I have received your comments about smiles, Towels and bathroom amenities, and will personally review that with the hotel team to ensure that we are able to assist our valued clients like yourself. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa Othman Guest experience manager Ibis Riyadh Olaya Street

Really good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

The hotel is very good the rooms are clean and the location in the middle of the city good review overall thanks alot for soliman from reception in the morning shift he helped me with some info about the city and helped me to print some documents with a bright smile

Dear Mr. Mehmet A., Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. More Importantly I have received your comments about the cleanliness, and will personally review that with the housekeeping team to ensure that we are able to assist our valued clients like yourself. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa Othman Guest experience manager Ibis Riyadh Olaya Street

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Other web-users rate our hotel

  • 343 reviews 9/10 Location
  • 476 reviews 5.7/10 Room
  • 559 reviews 8.3/10 Service
  • 37 reviews 5.6/10 WiFi
  • 274 reviews 2.8/10 Comfort
  • 208 reviews 8.2/10 Cleanliness
  • 158 reviews 6.7/10 Breakfast
  • 117 reviews 2.7/10 Amenities

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