Hotel - ibis Riyadh Olaya Street
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Ibis Hotel Hotel

ibis Riyadh Olaya Street Hotel

Al Olaya Street  Opposite to the Kingdom Tower 
11565  RIYADH
SAUDI ARABIA

273 reviews
TripAdvisor Rating Based on 273 reviews
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From 265.20 SAR Non member rate
From 251.94 SAR Member's rate Members’ Rate, join while you book
5.00P
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Reduced mobility rooms
  • Fitness centre
  • KING KHALID INTL AP

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Reduced mobility rooms
  • KING KHALID INTL AP
  • EARLY CHECK IN FROM 9AM

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

  • 176 rooms
  • 48 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • Crib on request
    • Emergency exit map
    • WIFI in your room
    • Crib on request
    • High speed transmission line
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Riyadh Olaya Street

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 273 reviews

globaliam 2017/02/02
« RIYO Trip »

Room needs to be facing NOT another building. Otherwise need to give guest a choice at the time of booking if they get a room with a view or not, otherwise offer a bigger discount on rooms with no view. No good showing up at the hotel and finding out that there are no other rooms available and on rooms with no view are available after booking. Tell guests what room view they are getting

Mohsin K, General Manager at Ibis Riyadh Olaya Street, responded to this review

Dear Mr. Globaliam, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments here on your survey. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to serve you in the near future. We look forward to welcoming you again. Sincerely, Mohsin Khalil General Manager Ibis Riyadh Olaya Street

Haboosh E 2016/11/22
« Service »

Very bad service from the house keeping the dont clean good they dont have tawels just small one they don't remove the dirty things and the floor was so dirty i ask them to clean it but no one did i stay there for 5 days and the room is the same

Mohsin K, General Manager at Ibis Riyadh Olaya Street, responded to this review

Dear Mr. Haboosh, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your comments clearly indicate shortfalls in the standard of housekeeping , I have has addressed the issues you have raised with the relevant members of hotel team. I apologize for any inconvenience or discomfort caused to you by these shortfalls in the standard of your accommodation. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohsin Khalil General Manager Ibis Riyadh Olaya Street

vin100flo 2016/02/16
« Recent stay at IBIS Olaya Riyadh »

I usually stay in the Ibis hotels either for business or for leisure/ tourism purposes in all main cities in the world. It is a standard layout functional and the service provided is up to expectations which makes one's traveling staying headache free! Food proposed in the restaurants could be improved in terms of variety, but again, average with no complaints!

Mohsin K, General Manager at Ibis Riyadh Olaya Street, responded to this review

Dear Mr. Vin100flo, We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohsin Khalil General Manager Ibis Riyadh Olaya Street

wamdepp 2015/03/20
« Good room equip. Bad hotel facilities »

I especially love their bedding mattress as well as cozy room with fairly well-equipped with quality. Their all-you-can-eat breakfast is pretty good! However, their snack bar next to the reception hardly sells anything..poor selection of food & beverage. And the worst of all, their taxi drivers waiting outside! Most of them are smelly Pakistani whose attitudes are so rude, drive rough & carelessly, charge too much money!

Mohammed F, General Manager at Ibis Riyadh Olaya Street, responded to this review

Dear Sir Greetings from ibis Riyadh Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohammed FARAJAT General Manager ibis Riyadh Olaya Street

RThomas631 2015/01/25
« Love this hotel »

I stay here at least once per month. However the only draw back is that they do not have a refrigerator. This I do not understand. They have a "cooler" which does not keep anything cold. It is a huge drawback for me.....

Mohammed F, General Manager at Ibis Riyadh Olaya Street, responded to this review

Dear RThomas Good day from ibis Riyadh We welcome all feedback that we receive from our guests and will endeavour to use such feedback constructively. Feedback such as yours that highlights areas where we could be doing better is particularly useful and we are grateful for your time in sharing your experience with us. Best Regards Mohammed FARAJAT General Manager ibis Riyadh Olaya Street

Vibhor M 2015/01/11
« Good room and location »

I have stayed in various locations around Olaya street around the same price but i found the rooms at IBIS to be more comfortable - clean comfortable bedding, blackout curtains, noise proof, wooden flooring, good lighting with master switch at bedside, standing shower with high pressure hot water and decent breakfast. Location is good and taxis are always available outside. Wifi speed was slow in my room sometimes so they gave long data cable to connect laptop. The only negative is that in-house restaurant has limited dinner menu and they don't provide room service.

Mohammed F, General Manager at Ibis Riyadh Olaya Street, responded to this review

Dear Vibhor M Good day from ibis Riyadh We welcome all feedback that we receive from our guests, including positive comments which help us to recognise and reinforce excellent service within the team. Best Regards Mohammed FARAJAT General Manager ibis Riyadh Olaya Street

momogelato 2014/12/29
« Lovely »

everything was perfect and i like their service . the Corner rooms are so big and nice . one of the best IBIS that I've been to . the nice thing is that they always do remember me and treat me in the same good way . :)

Mohammed F, General Manager at Ibis Riyadh Olaya Street, responded to this review

Dear momogelato Good day from ibis Riyadh I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. Best Regards Mohammed FARAJAT General Manager ibis Riyadh Olaya

M M 2014/12/28
« nice hotel »

nice to reach every where in the city.I have recommend it to a friend he like it nice restaurant also I tried their breakfast . the room is nice too dont miss this hotel also I earned points after I left the room

Mohammed F, General Manager at Ibis Riyadh Olaya Street, responded to this review

Dear M M Greetings We welcome all feedback that we receive from our guests, including positive comments which help us to recognise and reinforce excellent service within the team. Best Regards Mohammed FARAJAT General Manager

M M 2014/09/08
« basic hotel service »

basic hotel service location good but the access route not easy the front of the building totally closed only back interference. the rooms view very limited and the size of 22 meter very small. limited list of food and drinks no fresh fruit juice.

Mohammed F, General Manager at Ibis Riyadh Olaya Street, responded to this review

Dear Sir Good day from ibis Riyadh Thank you for taking the time to bring this matter to our attention as guest feedback is invaluable to our efforts to continually improve the quality of our services. I hope that we will have the pportunity to welcome you back to Ibis in the future. Best Regards Mohammed FARAJAT General Manager ibis Riyadh Olaya Street

Osama H 2014/07/11
« Ibis 6 July »

Great as usual , friendly service although it was during Ramadan but the service was great at the restaurant, good Iftar buffet. Room was very clean and neat, The room service was fast and very friendly .

Mohammed F, General Manager at Ibis Riyadh Olaya Street, responded to this review

Dear Mr, Osama H Greetings from ibis Riyadh Olaya I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered, looking forward to welcome you again at ibis Riyadh Olaya Street Best Regards Mohammed FARAJAT General Manager ibis Riyadh Olaya Street

Hanlei M 2014/06/30
« excellent »

i like best location, and extremely clean and comfortable room and hotel enviroment as whole. very friendly and smiling staff both reception and breakfast room. great value for money. i feel at home there.

Mohammed F, General Manager at Ibis Riyadh Olaya Street, responded to this review

Dear Hanlei M Greetings from ibis Riyadh We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed FARAJAT General Manager ibis Riyadh Olaya Street

2014/05/31
« good but needs some adjustment »

I stay regularly in this hotel and it has many things to recommend it. New building, good location and good breakfast. However, it has been slipping in standard lately. 1) at night there is only one person at check in and if you are unlucky when it is busy expect to wait half an hour in the queue to check in. 2) I often find that either the TV or one of the sockets is not working but most annoying is the thermostats in the room don't seem to operate to what they are set to. 3) The bathrooms are not as clean as before and the last trip my cups on next to the kettle were turned over but not washed from the last user. 4) the exit on the roads needs mirrors as cars fly down the road and you can not see them coming as you exit the hotel. 5) the underground car park seems reserved for the staff (such as security guards etc) and guests should park their cars across the road.

Mohammed F, General Manager at Ibis Riyadh Olaya Street, responded to this review

Dear Sir Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohammed FARAJAT General Manager ibis Riyadh Olaya Street

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