Hotel - ibis Praha Old Town
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Ibis Hotel Hotel

ibis Praha Old Town Hotel

Na Porici 5 
11000  PRAGUE
CZECH REPUBLIC

2,833 reviews
TripAdvisor Rating Based on 2,833 reviews
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From 81.00 EUR Non member rate
From 76.95 EUR Member's rate Members’ Rate, join while you book
5.00P
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed
  • Swimming pool (Nearby)
    • Indoor heated pool (Paying, Nearby)
    • Outdoor heated pool (Paying, Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping (Nearby)
    • Currency exchange (Nearby)
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool (Nearby)
    • Indoor heated pool (Paying, Nearby)
    • Outdoor heated pool (Paying, Nearby)
  • Well-being (Nearby)
    • Massage (Paying, Nearby)
    • Solarium (Paying, Nearby)
  • Bowling  (Nearby)

Catering

  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 271 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 8 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Praha Old Town

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 2,833 reviews

ScotsWaaHay 2017/03/05
« Good Location But Too Hot to Handle »

The hotel is in a great location for exploring the city's many sites and attractions. The room I had was probably one of the smallest I've stayed in but it was clean and in generally good condtion. Some minor vandalism to the desk chair was possibly a sign of the more boisterous reputation Prague has. Hotel was quiet, but I was there mid week. However, my stay, in what is a beautiful city, was completely spoilt by the hotel's decision to switch off the air conditioning and use it for central heating only. My room was incredible stuffy and uncomfortable which made sleeping very difficult. I mentioned this to reception but was shocked by the lack of concern or attempt to offer a solution. The whole hotel was so warm it was a relief to escape outside. It is promoted as a modern budget hotel so expectations should never be set too high. However, working air conditioning or room fans shouldn't be too much to ask. With over 200 rooms I can't believe I will be the only person who felt this way about this hotel. My room did have a window which appeared to open onto a courtyard/rear of the hotel. Unfortunately, very little cool air appeared to come into the room. Not my best stay at one of this chain's hotels and is definitely making me about looking elsewhere for my next trip.

KNebehajova, Front Office Manager at Ibis Praha Old Town, responded to this review

Dear ScotsWaaHay, Thank you for taking the time to tell us about your experience at the ibis Praha Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We would like to apologize for all inconveniences with the air-condition. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katerina Nebehajova, Front Office Manager

161mp2016 2016/12/16
« Good location, bad experience »

Hotel was overbooked when we arrived. We had to stay in another hotel for the first night and then return the next day to ibis Old Town. This is anoying and time consuming, specialy if you visit a city only for the weekend. One of the receptionists at the hotel where we were transfered for the first night, wanted us to carry our luggage back to ibis Old Town by ourselves the next day in the morning! which would have taken even more of our time for the hotel arrangements. At the day we had to leave we arranged a wake up call but the call was never made! An the only response from the reception was - "everything is ok!?!"

KNebehajova, Front Office Manager at Ibis Praha Old Town, responded to this review

Dear Guest, Dear 161mp2016, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Katerina Nebehajova, Front Office Manager

jonathancO3610BJ 2016/12/12
« Great Hotel »

As I checked in the Manager made a special point to come and great me at reception which was a fantastic touch. the room was great, clean, quiet and comfy. There was also fruit in the room. The hotel also has parking ( a bit tight if you have a large car but still parking) and the breakfast had a great selection. Good location for the town centre.

KNebehajova, Front Office Manager at Ibis Praha Old Town, responded to this review

Dear Guest, Dear jonathancO3610BJ, let us thank you for staying at the Ibis hotel Old Town and for taking your time to share your experience and comments for our hotel. We are really happy you rating us with 5 out of 5 points. We hope to get a chance to welcome you at our property in the future again. Best regards, Katerina Nebehajova, Front Office Manger

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