Novotel Taiping Perak 4 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.5/5 1.775 Bewertungen

Bestpreisgarantie
Novotel Taiping Perak - Image 1
Novotel Taiping Perak - Image 2
Novotel Taiping Perak - Image 3
Novotel Taiping Perak - Image 4
1 Jalan Tupai, Perak Darul Ridzuan, 34000 TAIPING, Malaysia

Beschreibung

Hotel-Extras

  • Spacious Pre - Function area for all meeting. Built in LCD projector & screen for all meeting

  • The only hotel in town provides business centre facilities.

  • The only hotel with Kid`s club and equipped with both Swimming Pool and Gym.

  • 1,100 covered parking bays available.

  • Easy access to shopping mall as hotel located on top of Taiping Mall.

Unsere Unterkünfte

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Lage des Hotels

Novotel Taiping Perak

1 Jalan Tupai, Perak Darul Ridzuan
34000 TAIPING
Malaysia

GPS:4.85017, 100.7429

Tel
Fax +60 5-806 1733

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Haustiere nicht erlaubt
  • Restaurant
  • Rollstuhlgängig
  • Fitnessstudio
  • WLAN
  • Klimaanlage
  • Frühstück
  • Bar
  • Konferenzräume
  • Zimmerservice

FOOD EXCHANGE

Nicht vertragliches Foto

Genießen Sie ein interaktives Restauranterlebnis. Unser Büfett bietet asiatische und internationale Küche zum Frühstück, Mittag- und Abendessen.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.5/5  1.775 Bewertungen

TripAdvisor-Gesamtwertung  4.5/5  375 Bewertungen

Zertifikat für Exzellenz 2023

Worst hotel in taiping.

Note Tripadvisor 1.0/5

leontK2336GD Zertifizierte TripAdvisor Bewertung

I booked 2 room (11/4-12/4) and this the services and attitude given by the staff. 1) The front receptionist staff services and attitude is so bad and un professional. 2) When asked for additional towel, the receptionist send me one dirty towel with foot stains on it. When informed then not even apologised for it. 3) When asked for additional bottle they said not only one bottle allow, need wait until finish the 2 bottle given only then allow to give additional. 4) The room card was blocked 10min before enter to the room, worst not even informed during the checkin time. Even a 2 star hotel also asked during checkin when would like to checked out. When asked for explanation the receptionist n the Asst Manger “Ms Aida” showed me an angry face and not even to plan to explain, she just stand beside the counter and shown the angry to customer. I guess this is the service level training given by the Novotel higher level management “show an angry face to their customer”. 5) When asked for the duty manager the receptionist just revert not in on leave. 6) The lift services, from 3 lift down to 2 lift during peak session. This hotel is the worst hotel I ever stayed.

Dear Guest Thank you for your feedback with regard to your stay with us recently. I have read your comments and I would like to sincerely apologize to you for the unpleasant experience you encountered during your stay. I will certainly investigate this matter and I will take immediate steps to address the issues in order to prevent it from happening again to other guests. For your information, guests' satisfaction, comfort and safety are our top priority. Unfortunately, we did not meet your expectations on this occasion. Once again, please accept my sincerest apologies. We value your patronage and we are looking forward to have an opportunity to serve you better in the future. Thank you and Best regards. James Chan General Manager

V pleased

Note Tripadvisor 5.0/5

Daydream19546613760 Zertifizierte TripAdvisor Bewertung

We stayed at Novotel Taiping for two nights to attend a cousin’s wedding. Very impressed that this hotel in a small town can offer such good service. The rooms are clean and comfortable, the staffs v helpful and mostly the breakfast selection is fantastic! Compliments to the chef/s.. one of the best we had in malaysian hotel so far tqvm for a pleasant stay - dr nazir/ dr nisa

Dear Guest Thank you for your review with regard to your stay with us recently. I am very pleased to know that you had a pleasant stay with us and we are looking forward to your next visit to Novotel, Taiping soon. Best regards. James Chan General Manager

Kostenlose Frühstück für Gold Status wurde verweigert

Note Kundenmeinungen 2.0/5

H. Alleinreisende - Bestätigte Mitteilungen ALL

Trotz mehrfacher Nachfrage klappt es nicht bei der 2 Nachfrage entschuldigen am nächsten Morgen klappt es wieder nicht

Poor hotel management

Note Tripadvisor 2.0/5

ladyfromhk Zertifizierte TripAdvisor Bewertung

My advice to all travelers who plan to stay in this hotel is to ensure that you will be given a room above 9th floor. There are hotel's ballroom and function rooms on the 7th floor. If there is an event on the day and you are staying on the 8th floor, you must prepare to hear the noise all night until they finish. On Jan 10, I could only switch off my lights at 12:30am. I stayed in Room 828; I could hear all the music, singing, MC shouting... Although the Front Desk staff sent their apologies when I phoned them for help, the Manager was not responding at all when I made a complaint. No reply to my emails via booking platform. No plan to do anything to avoid this such as moving guests to higher floors whenever there are events.

Dear Guest Thank you for your feedback with regard to your stay with us recently. I have read your comments. We would like to extend our sincere apologies for the inconvenience you experienced due to the noise disturbance during your recent stay with us. We deeply regret that your stay did not meet your expectations and we understand the importance of a peaceful environment for a comfortable experience. We take your feedback seriously and we are taking immediate steps to address the issue. Please accept our sincerest apologies once again. We value your patronage and would be delighted to have the opportunity to serve you better in the future. Best regards. James Chan General Manager

Zentral gelegen

Note Kundenmeinungen 3.5/5

Uwe S. Alleinreisende - Bestätigte Mitteilungen ALL

Gutes Zimmer, Sauberkeit nur zufriedenstellend, speziell der Flur war nicht gepflegt ( Besteck und Kapseln auf dem Boden über die gesamte Zeit. Der größte Teil des Personals beim Empfang völlig ahnungslos. Sie konnten keine Auskunft erteilen. Keine Stadtpläne vorhanden. Entspricht nicht dem Standard der Accor Gruppe

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

  • 1.434 Bewertungen 9.4/10 Lage
  • 1.712 Bewertungen 8.5/10 Zimmer
  • 1.320 Bewertungen 8.5/10 Service
  • 68 Bewertungen 3.3/10 Internet
  • 1.008 Bewertungen 8.4/10 Sauberkeit
  • 556 Bewertungen 8.8/10 Frühstück
  • 412 Bewertungen 8.3/10 Essen
  • 226 Bewertungen 8.6/10 Stimmung

Mit freundlicher Unterstützung von Trustyou

Preis ab, für 1 Nacht für 1 Person in der jeweiligen Zimmerkategorie in der Nähe des Preises, ohne Zusatzleistungen, ohne Frühstück. Dieser entspricht dem niedrigsten öffentlichen Preis inklusive aller Steuern (inkl. MwSt. und Kurtaxe) für die betreffende Unterkunft, der heute auf der Website https://all.accor.com/ für einen Aufenthalt mit einer Übernachtung in den nächsten 20 Tagen gefunden wurde. Variabel je nach Zeitraum und Verfügbarkeit. Der Preis wird erst zum Zeitpunkt der Buchung garantiert. Jede Buchung (im Ausland) ist in der Währung des Landes zu zahlen, in dem sich das Hotel befindet. Es wird nur der bei der Buchung bestätigte Betrag in der Währung des Landes, in dem sich das Hotel befindet, garantiert. Sie können sich eine geschätzte Umrechnung in Ihre Währung anzeigen lassen, diese ist jedoch nicht vertraglich bindend. Bei der Zahlung kann Ihre Bank Ihnen Bankgebühren und/oder Wechselgebühren in Rechnung stellen.