Sofitel Kunming

Note Kundenmeinungen (Bewertung ALL) 4.7/5 778 Bewertungen

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Beschreibung

Hotel-Extras

  • Übernachten Sie im höchsten Hotel von Kunming

  • Lassen Sie sich verwöhnen in unserem luxuriösen Spa

  • Speisen mit Blick auf Kunming

  • The tallest buffet restaurant in Kunming

  • Only one hotel has the helipad

Unsere Unterkünfte

Lage des Hotels

Sofitel Kunming

777 South Huancheng Road, Xishan District
650034 Kunming
China

GPS:25.0223790816, 102.7014398258

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Restaurant
  • Rollstuhlgängig
  • Fitnessstudio
  • WLAN
  • Klimaanlage
  • Frühstück
  • Bar
  • Konferenzräume
  • Zimmerservice

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.7/5  778 Bewertungen

TripAdvisor-Gesamtwertung  5.0/5  4.064 Bewertungen

Nice hotel and Good service

Note Tripadvisor 5.0/5

Rzing_Thada Alleinreisende - Zertifizierte TripAdvisor Bewertung

I have been here on November 2023 so the hotel is great with the nice room with completed amenities. I love the size of room it is good and enough space to relax also the bed is crazy I can deep sleep for whole night. Staffs are very helpful and tried to response me in English even they are not fluent much but they tried to understand what I need to know. Breakfast was variety of dishes and coming with good tastes especially the panoramic view from the restaurant at the roof top. I will be back to stay if I back to Kunming 🙂

Dear Valued guest, Bonjour! Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. I will personally ensure that your message is share with the entire departments and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit. Sincerely, Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming

Perfect place for a luxury holiday

Note Tripadvisor 5.0/5

Fabionodariphoto Paare - Zertifizierte TripAdvisor Bewertung

One of the best hotel in Kunming. Stuff is very friendly and ready to help. They can speak English, which is pretty rare in this part of China. The room was very clean and the mattress soft, which is another thing that shouldn't be taken for granted in China. Breakfast is absolutely great. Lots of options including a "cheese room".

Dear Valued guest, Bonjour! Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. I will personally ensure that your message is share with the entire departments and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit. Sincerely, Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming

Very good hotel but need to improve the membership service

Note Tripadvisor 4.0/5

kiyouwong Paare - Zertifizierte TripAdvisor Bewertung

Very good hardware. The food and breakfast in the executive lounge are very high standard. As a platinum member of Accor, although I received an email from the staff of the executive lounge asking about check-in preferences, I did not receive a response after I reply, and there was no preparation in the room during check-in , and no welcome gifts of members benefit. Check in at the front desk, until you get the room card, the front desk did not give a welcome drink card, and did not mention the benefits of the executive lounge, breakfast, etc. Member services must be improved!

Dear Kiyouwong, Bonjour! Warm greetings from Sofitel Kunming. Thank you very much for taking your time to share your constructive reviews on TripAdvisor! I am very sorry to hear that your experience did not meet your expectations especially in membership service at this time, I sincerely apologize for this. Dear Kiyouwong, I can fully understand your disappointed. Hotel membership service is the most important for member guest stay. From your helpful feedback, we will know how we can better improve ourselves and prevent future occurrence. As a Guest Experience Manager, again deeply apologize for this very inconvenient issue and I'm fully confident in my team right now. I will be great also to get your next stay details. Please feel free to send it to h8529-gm3@sofitel.com. Thank you again for sharing your comment and we’re really looking forward to welcoming you again and make your next stay Magnifique. Kind Regards, Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming

Sauber und freundlich

Note Tripadvisor 4.0/5

779biny Paare - Zertifizierte TripAdvisor Bewertung

Zimmer ist gross und sauber. Das Frühstück ist umfangreich und die Qualität hat jedoch Verbesserungspotential. Die Bar ist nicht zu empfehlen: Laut, teuer, unfreundlich und fachfremd. Concierge service ist super freundlich und immer hilfsbereit. Das Personal allgemein ist nett.

Sehr geehrter Gast, Vielen herzlichen dank das Sie Ihre positive Erfahrung in unserem Hotel mit anderen Reisenden teilen. Jeder Kommentar, ob Anregung oder erfreuliche Ehrfahrung hilft uns unseren Weltklassestandard zu bewahren und zu verbessern. Wir alle, ich und die Belegschaft vom Sofitel Kunming würden sich sehr darüber freuen, Sie bald möglichst wieder in unserem Hause begrûssen zu dürfen. MIt freundlichen Grüßen aus Kunming Kind Regards, Andre Erasmus General Manager Sofitel Kunming

Super Hotel

Note Tripadvisor 5.0/5

Christof D Geschäfts-<br>reisende - Zertifizierte TripAdvisor Bewertung

Ich kann das Hotel sehr empfehlen, großzügiges Hotel, tolle Zimmer zum entspannen und abschalten . Sehr gutes Restaurant im 49. Stock , das Frühstuck ist ebenfalls dort und es erwartet Sie ein 360 Grad View über die Stadt. Alles gut !!

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

  • 2.833 Bewertungen 9.5/10 Lage
  • 5.060 Bewertungen 9/10 Zimmer
  • 8.151 Bewertungen 9.5/10 Service
  • 43 Bewertungen 5.5/10 Internet
  • 2.754 Bewertungen 8.9/10 Stimmung
  • 2.410 Bewertungen 8.7/10 Ausstattung
  • 1.809 Bewertungen 9.6/10 Frühstück
  • 1.569 Bewertungen 9.6/10 Sauberkeit

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