Mercure Blackburn Dunkenhalgh Hotel & Spa 4 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.2/5 1.898 Bewertungen

Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 1
Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 2
Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 3
Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 4

Beschreibung

Hotel-Extras

  • 700 year-old country manor retaining its original features

  • 14 meeting rooms holding up to 400 guests

  • Indoor heated pool and gym facilities (Chargeable at £10pp)

  • Popular wedding reception destination for up to 250 guests

  • In den Beauty-Räumen gibt es verschiedene Behandlungen

Unsere Unterkünfte

Lage des Hotels

Mercure Blackburn Dunkenhalgh Hotel & Spa

Blackburn Road, Clayton Le Moors Lancashire
BB5 5JP BLACKBURN
Vereinigtes Königreich

GPS:53.768386, -2.39473

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Haustiere nicht erlaubt
  • Restaurant
  • Rollstuhlgängig
  • Fitnessstudio
  • WLAN
  • Bar
  • Konferenzräume
  • 100 % Nichtraucherhotel
  • Zimmerservice

CAMEO RESTAURANT

Das bekannte Restaurant Cameo im Mercure Dunkenhalgh ist frisch renoviert, wurde elegant ausgestattet und bietet Ihnen eine charmante, einladende Atmosphäre.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.2/5  1.898 Bewertungen

TripAdvisor-Gesamtwertung  4.0/5  571 Bewertungen

Avoid

Note Tripadvisor 1.0/5

A I Reisen mit Freunden - Zertifizierte TripAdvisor Bewertung

Went with friends for lunch , had rung to try to book but told no need to book just go to bar , when asked if we wanted food given a menu then after looking was told just food on back of menu mainly sandwiches , hardly lunch menu Took a while to come and basic to say the least Later got parking fine for overstaying the minimum free time by ½ hr Would have been helpful if receptionist pointed that out and also to say only sandwiches Not a very good experience at all , I’d advise to steer well clear and we certainly won’t be back , v poor show Mercure

Lovely

Note Tripadvisor 5.0/5

Catherine D Zertifizierte TripAdvisor Bewertung

Jess and Finley were lovely bartenders during the wedding and very helpful when the guests needed anything. Very friendly atmosphere and helpful when guests got a bit too drunk. Would definitely recommend coming back to keep the atmosphere calm

Amazing customer service from finley and jess

Note Tripadvisor 5.0/5

A3998GRjenniferh Zertifizierte TripAdvisor Bewertung

Finley and jess did an amazing job, we were here for a wedding and they really went above and beyond, thank you both do much!

Disappointing, especially the restaurant and food

Note Tripadvisor 3.0/5

SJMholiday Zertifizierte TripAdvisor Bewertung

Stayed Easter Friday. Pleasant check in staff. Room nice. Good shower, comfy bed. Pool area nice as are the steam rooms. The let downs. Female changing areas were disgusting. Dirty. Old Elastoplast on the floor. Old gel/shampoo bottles in the shower. Pairs upon pairs of discarded courtesy slippers lying around. No handkerchiefs in the boxes by the hairdryers. The whole area was grubby! Food. Bar snacks are ridiculously over priced. £2.50 for a bag of crisps!!! Restaurant. We're escorted to our table approx 7.30pm. Staff failed to mention the majority of the dishes on the menu had ran out!!! We picked steak pie and fish and chips.... Girl came to take order and then told us.... The following had ran out - steak pie, fish and chips, burger, sea bass (special) . Disgraceful to run out of so many options when you know how many guests you have dining. We ordered. My soup was cold. The main meals took an hour to arrive. The chicken was a child's portion size and not very nice. Slept well. Breakfast was another let down. Very poor continental. No vegi sausages, no mushrooms, no hash browns, no plum tomatoes! Because of the extremely poor dining experience, we won't return (have been a number of times previously) and do not recommend.

Thank you for taking time to provide us with feedback on your recent experience at the Mercure Dunkenhalgh. Please accept my sincerest apology for your experience. Please be assured that this experience does not represent our usually high standards of service and cleanliness. I have shared this feedback with the team and taken the necessary corrective action to ensure no similar recurrence in the future. It is my hope that you will return to stay with us again when visiting the area. Kind Regards, Fergus McDonald | General Manager

Great Hotel but a Few Flaws

Note Tripadvisor 3.0/5

Helena987T Reisen mit Freunden - Zertifizierte TripAdvisor Bewertung

Beautiful hotel. First red flag when we checked in… lovely girl but said the rules have changed re the spa/pool. She stamped out cards as a favour. Good job because the website clearly states that the spa/pool are included. Had a fab day, lovely swim, used the spa facilities. Sadly no robe as you have to pay for them Went to the bar and had a gorgeous meal. Such fabulous staff. Until it was 9.04pm. I asked for a slice of cake for my sister as it was her birthday. No. Too late by 4 minutes. Whilst I asked, Sara from the restaurant came to publicly berate another lady who was waiting on. She really laid into her. I felt to sorry for her. She recalled the meals of a family of four but had made an error on the till. Other than that, the room was fantastic and a decent rate. I did get cake for my sister though! Thanks to a sensible waitress in the restaurant.

Thank you for your feedback on your recent visit to Mercure Dunkenhalgh. I will be sharing your feedback with team as to improve our service and product. Thank you again for your feedback and hope to welcome you back soon. Kind regards Fergus McDonald | General Manager

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

  • 287 Bewertungen 8.8/10 Lage
  • 1.533 Bewertungen 7.1/10 Zimmer
  • 1.438 Bewertungen 8/10 Service
  • 16 Bewertungen 5.2/10 Internet
  • 1.012 Bewertungen 6.2/10 Essen
  • 535 Bewertungen 7.3/10 Wellnessbereich
  • 534 Bewertungen 6.5/10 Sauberkeit
  • 478 Bewertungen 7.9/10 Frühstück

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