فيرمونت لي تشاتو فرونتيناك 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 7,852 أراء

نضمن لكأفضل سعر
فيرمونت لي تشاتو فرونتيناك - Image 1
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فيرمونت لي تشاتو فرونتيناك - Image 4
1 rue des Carrières, CITQ No. 040703, G1R 4P5 مدينة كيبك, كندا

الوصف

خدمات الفندق الإضافية

  • Heritage urban resort with views of the St. Lawrence River

  • Sumptuous accommodations in a UNESCO World Heritage Site

  • Wellness area with heated indoor pool, whirlpool, spa and gym

  • Pet-friendly luxury hotel within the walls of Old Québec City

الإقامات المتوفرة لدينا

موقع الفندق

فيرمونت لي تشاتو فرونتيناك

1 rue des Carrières, CITQ No. 040703
G1R 4P5 مدينة كيبك
كندا

نظام تحديد المواقع العالمي (GPS):46.811864, -71.20626

الهاتف
فاكس +1 418-692-1751

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  7,852 أراء

تقييم TripAdvisor  4.5/5  7,880 أراء

2024 شهادة تميّز

Bad hotel

ملاحظة Tripadvisor 1.0/5

Liam M Couples - تقييم TripAdvisor المعتمد

Terrible service I would not recommend. If you see Anna don’t talk to her she told me to shut the F up when I asked where the bathroom was. Housekeeping Made a big mess of my room one day that I was the in my five night stay here at the TERRIBLE TERRIBLE HOTEL would not ever recommend

Staff made the stay so pleasant. Just incredible!!

ملاحظة Tripadvisor 5.0/5

ArtimidD تقييم TripAdvisor المعتمد

Excellent staff, beautiful hotel, great location. The stay were superb!! Top notch . They were always super polite, incredibly helpful. So worth staying here when you feel taken care of from the minute you enter the grounds.

Pre Covid Service- Service at its Best!

ملاحظة Tripadvisor 5.0/5

Larissa H تقييم TripAdvisor المعتمد

Post Covid, you never know what you are going to get with service. However, at the Château Frontenac, service was impeccable and it was pre-Covid standards. We had to move dinner reservations, no problem. We were staying in a standard courtyard view, but we weren't looked down at as non-gold members. Room was spotless, beds were comfortable, bath products were lush. The only small gripe I had was why they had two employees in the gift shop, but they worked in tandem for each person checking out at the register, which made for a super slow process. When I asked the woman at the gift shop if I could use my spa credit for their bath products since the spa was booked during our stay, she gave me a long winded explanation about the high quality of the products and what they do for the skin rather than simply telling me I couldn't. It was just a weird vibe. All the dining experiences in the hotel were wonderful. Fresh, delicious food, kind service. People working there seem genuinely happy, which is infectious and puts you in the vacation mode. Nowadays in the service industry, a lot of people seem unhappy, and when you are spending your hard earned money on a vacation, you don't want to be made to feel like a burden. This does not happen at the Chateau. You have stepped back in time. Now all my friends want to go after seeing our pictures. This is the only place to stay in QC!

Amazing hotel! Amazing exemplary service in an amazing wonderful iconic hotel!

ملاحظة Tripadvisor 5.0/5

ledezmacjl تقييم TripAdvisor المعتمد

Wow! What an amazing place to stay! We have stayed at luxury and premier locations and don't understand why this place isn't #1 on TA. We were graciously allowed to check-in early which was nice perk. We stayed in room 1717 which is on Fairmont Gold room with access to Fairmont Gold Lounge which has wonderful views of the St. Lawrence River and the city itself. Our room was beautiful with views of the majestic St Lawrence river. Very comfortable room. We enjoyed going to the Fairmont Gold Lounge for breakfast, snacks/drinks and just having a nice quiet place to relax. Service and attention to detail were phenomenal in the lounge! First of all , Laurie and Laura were amazing, friendly and very helpful. For example Laurie shone as she helped us move around some dinner reservations and cancel one entirely as I wasn't feeling well and really she provided exemplary service. Our servers in lounge included Jeff Vincent and I believe Laura on some occasions and they all were attentive and provided top level service. We never experienced any problems and were very happy with our stay. We wish we could have stayed longer! Lastly I dont know why there are some really harsh negative reviews as we never experienced any disrespect, lack of customer service in fact all our interactions with this wonderful staff from bellman, front desk, restaurant staff, concierge to Fairmont gold staff were exemplary and the model of what a high level hotel should offer. The only thing I can think of is these individuals with the harsh reviews are unhappy individuals that are never content (also word to the wise look at number of reviews they have written as I usually only see 3-4 reviews and they are all bad meaning they take delight in bashing places). This is wonderful hotel and would stay here with no reservations again and look forward to our next visit and stay. We also did some tours that were offered through the hotel (there is a surcharge for this) that really gives you an idea of the history of this magnificent building which played key role in World War II (planning of Normandy invasion by Allies including visit by Churchill and FDR). We also did a city tour which is offered in conjunction with the tourism office (and is included in your "resort fee") Overall highly recommend! No reservations!

Great stay and well located

ملاحظة Tripadvisor 4.0/5

Mark B تقييم TripAdvisor المعتمد

Lovely hotel with great amenities only thing I was surprised by was parking not being free for customers. It’s already an expensive stay and to add 50$ a night wasn’t fun to learn upon arrival.

بالاشتراك مع TripAdvisor

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يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.