Mercure Hotel Wiesbaden City 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.2/5 1,363 أراء

Mercure Hotel Wiesbaden City - Image 1
Mercure Hotel Wiesbaden City - Image 2
Mercure Hotel Wiesbaden City - Image 3
Mercure Hotel Wiesbaden City - Image 4

الوصف

خدمات الفندق الإضافية

  • Wellness area with pool, sauna and fitness equipment (subject to a fee)

  • The hotel is in the center. Mall & points of interest are nearby.

  • Two 4.6 ft. (1.4 m) wide single beds in twin rooms

  • Rooms with connecting doors are available on request

  • Parking garage with two charging stations below the hotel

الإقامات المتوفرة لدينا

موقع الفندق

Mercure Hotel Wiesbaden City

Bahnhofstrasse 10 bis 12
65185 WIESBADEN
Germany

نظام تحديد المواقع العالمي (GPS):50.078563, 8.242863

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

LILI RESTAURANT & LOUNGE

الصورة غير التعاقدية

Bring along a good appetite and good friends. Our bistro serves hot and cold snacks and delicious light meals from midday to 10PM. You will also find a selection of Rheingau wines on our wine list.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  1,363 أراء

تقييم TripAdvisor  4.0/5  750 أراء

Neecure in Wiesbaden

ملاحظة Tripadvisor 2.0/5

Philippe H تقييم TripAdvisor المعتمد

How to begin. Big hotel with no customer service and with an attitude. Room not cleaned only every other day and if one want to have it cleaned, they charge 20 euros. Didn't use the parking but looks expensive. Also, if you want to use extra facilities such as the pool, it's another charge. The hotel is needed of serious renovation. Carpet in hallways have seen better days and the smell is quite bad. The room are spacious but the tired furniture and bathroom are not helping. Of course, the carpet in the room is filfith so wear shoes. The only positive point is the breakfast. It's good. If I would come back to Wiesbaden, I shall stay somewhere else. Nickels and dimes in this place.

Dear Philippe, We thank you for your feedback and deeply regret that your stay with us did not meet your expectations. We apologize for the inconvenience with the room cleaning and understand your frustration regarding the additional costs for the cleaning service. Our cleaning service every two days is part of our environmental program to conserve resources. The prices of our underground parking garage are based on the surrounding parking facilities in downtown Wiesbaden. Are you already a member of the Accor Hotels loyalty program "All"? As an All member, you enjoy various benefits, including a reduced daily rate for using the underground parking at our hotel. Simply speak to our staff about it during your next stay! We are aware of the current condition of some rooms and bathrooms. Following the successful renovation of our ground floor in 2018, with a total investment of around €7.5 million, we had planned to renovate the rooms in 2020. Due to the pandemic, the renovation has unfortunately been postponed. Currently, we are in discussions with construction firms to start the room renovation next year. We would be delighted to welcome you back to our hotel. Best regards, Saskia, Guest Service Team

Nice place in a great location

ملاحظة Tripadvisor 5.0/5

KatrinV المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

The front desk is very friendly and accommodating. The rooms are small, but clean and the location is perfect for visiting the Wiesbaden Christmas Market. The only drawback is the TV that does not seem to work consistently

Dear Katrin, Thank you for the great rating of our hotel. Just let reception know at your next stay if something is not working in your room. We will immediately send our staff to your room to check it. We are glad that you have felt comfortable in our house and hope to see you again very soon. Best regards Saskia, Guest Service Team

جميل جدا

ملاحظة أراء العملاء 5.0/5

دكتور /. ج. العائلات - تقييمات مؤكدة لفندق ALL

رحلة عائلة ممتعة

استراحه

ملاحظة أراء العملاء 3.0/5

Faisal المسافرون المنفردون - تقييمات مؤكدة لفندق ALL

في بدايه الامر تم خصم مبلغ الاقامه كامل دون النظر الى استخدام النقاط ودفع مبلغ وقوف السياره دون احتساب عضويتي ولولا دخولي الى حسابي البنكي لكان تم خصم النقاط ومبلغ الاقامه كامل … وعند الاستفسار منهم اعتذروا واعادوا المبلغ ورفع البلوك عن قيمه الاقامه كامله

Great Location but Decent Hotel Overall

ملاحظة Tripadvisor 3.0/5

pigsypdx المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Located right by Market Plaza; Close to everything; especially Kurs Park which is like NY Central Park. The hotel has a policy of every other day for housekeeping but you could request everyday as needed. The hotel is a bit dated. The bathroom is small and poor designed. The bathroom amenities (soap, shampoo) are low quality. Please bring your own. Towels are worn out. The restaurant is good. Breakfast is tasty but very limited options. Staff are super friendly. Housekeeping is bad. I had a trash bag that they didn't collect for days. Shampoo, body wash are running out but never got replaced. This was before I decided to get my own since their products made my skin dry and itchy. They forgot to replenish water or the minibar as required for Privilege Room.

Dear valued Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Wiesbaden City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards Saskia, Guest Service Team

بالاشتراك مع TripAdvisor

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