Grand Mercure Sao Paulo Vila Olímpia 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 2,158 أراء

Grand Mercure Sao Paulo Vila Olímpia - Image 1
Grand Mercure Sao Paulo Vila Olímpia - Image 2
Grand Mercure Sao Paulo Vila Olímpia - Image 3
Grand Mercure Sao Paulo Vila Olímpia - Image 4
Rua Olimpiadas 205, 04551 000 SÃO PAULO, Brazil

الوصف

خدمات الفندق الإضافية

  • Renovated, spacious, upscale rooms. 49" Smart TDS w/ streaming channels

  • CipóRestô restaurant with outdoor balcony and Brazilian cuisine

  • Corporate and social event spaces with capacity for up to 600 people

  • Nearby hospitals and clinics: São Luiz, Sta Paula, Sta Maggiore, Clinica JK

  • Hotel with helipad located 10 min from Congonhas Airport - SP

الإقامات المتوفرة لدينا

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موقع الفندق

Grand Mercure Sao Paulo Vila Olímpia

Rua Olimpiadas 205
04551 000 SÃO PAULO
Brazil

نظام تحديد المواقع العالمي (GPS):-23.59563, -46.6845

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  2,158 أراء

تقييم TripAdvisor  4.0/5  1,312 أراء

2023 شهادة تميّز

Great staff and Service!!

ملاحظة Tripadvisor 5.0/5

asanders915 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

I stay at this hotel often for business. The staff is so professional, friendly and always helpful. The hotel restaurant offers great food and service. Must visit the coffee cafe, Tres Coracoes ask for Felipe or Ketlen, they are the best!! They make the best Latte!!

Hello, asanders915! It is a honor to know that you always stays with us and enjoy Três Corações and the Cipó restaurant! It is a pleasure to welcome you back. Thank you for your compliments to our team! Ketlen and Felipe will be very happy with your words. Hope to see you soon! Erick Franco Customer Experience Manager

Best location and good quality at an affordable rate

ملاحظة Tripadvisor 5.0/5

Miguelariasb المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Convenient location in a beautiful neighborhood, next to Itaú Cubo. Some shopping malls nearby and a lot of restaurants walking distance. With its modern renovation and spacious rooms, it is my go to place at a good rate for short business trips in São Paulo.

Dear Miguelarias, Thank you very much for reviewing your experience with us. I'm pleased to know that you enjoyed our location and facilities! We wish to welcome you in every future visit to São Paulo. Erick Franco Customer Experience Manager

Disappointing Business Hotel Stay: Promised Modernity vs. Outdated, Neglected Reality

ملاحظة Tripadvisor 1.0/5

RaphaelP26488 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Currently staying at a hotel that boasts itself as a contemporary and refurbished option for business travelers, I am facing deep disappointment. I had high hopes for a place that advertised "renovated, spacious, and modern rooms," but what I've encountered is a series of letdowns from the moment I arrived. Initially placed in a room that was anything but modern or renovated, I promptly lodged a complaint, expecting a quick fix. Surprisingly, I was moved to a room that still starkly contradicted the hotel’s advertised standards. The accommodations I've been given show a clear disregard for modernity, with furniture that appears haphazardly chosen and walls marred by stains indicative of long-term neglect. For someone on a business trip, the hotel environment should complement the workplace, affecting the overall success of the trip. Facing such decay and negligence is not just frustrating but also harmful to both productivity and mental well-being. This ongoing discrepancy between the hotel's promises and the actual state of affairs raises serious concerns about its honesty and commitment to customer satisfaction. Experiencing this firsthand has reminded me of the importance of consulting reviews and recommendations from other travelers, especially for hotels aiming at the business market. I urge potential guests to be wary and consider other accommodations before deciding on this hotel. To the hotel management, I stress the need for an immediate reevaluation of your maintenance, marketing, and customer service approaches to spare your guests from the unpleasant experiences I am currently enduring.

Dear RaphaelP26488, Thank you for writing us a review. Your feedback is invaluable to us, and we sincerely apologize for any inconvenience or discomfort you encountered. I'm happy that we were able to able to reach an agreement after our encounter! Please count on us for anything you may need! We are completely at your disposal. Yours truly, Erick Franco Customer Experience Manager

Great service throughout!

ملاحظة Tripadvisor 5.0/5

morganjrchang تقييم TripAdvisor المعتمد

Staff were incredible, from the valet to bell boys to front desk, to room service. Would definitely stay again in Sao Paulo! Food was also surprisingly good! My girlfriend speaks portuguese so was able to converse easily but it was also fine for me with only English.

Hello, morganjrchang! Thank you very for the incredible review! We are always so grateful for receiving such nice compliments, especially regarding our team. Everything we do is with the upmost care, so your words are inspiring to all! It will be a absolute pleasure to have you guys back with us during your next trip to São Paulo. We hope to see you soon! Marina Mello Gerente de Customer Experience Grand Mercure SP Vila Olímpia #HospedarComBrasilidade #GrandMercureVilaOlimpia

Amazing!!!

ملاحظة Tripadvisor 5.0/5

Craig N تقييم TripAdvisor المعتمد

Perfect! I dont have words to describe... Everything was perfect. Fernanda made all to make sure that I was happy. When I got to the room there were pictures, cheese bread and a beautiful message for me. I felt very loved and happy. Thank you Fernanda for so much affection! When I come to Brazil again, I will definitely stay at Grand Mercure.

Hello, G4708BYcraign! Thank you for choosing Grand Mercure Vila Olimpia Hotel and for sharing your kind feedback on TripAdvisor. I'm thrilled to know you felt so welcomed by Fernanda. Our team really puts their heart in everything they do, so I'm sure she will be very happy with your words. We'll be waiting for you! It will be a pleasure to have you stay with us in the future! Marina Mello Gerente de Customer Experience Grand Mercure SP Vila Olímpia #HospedarComBrasilidade #GrandMercureVilaOlimpia

بالاشتراك مع TripAdvisor

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