Pullman Melbourne Albert Park 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 3.9/5 2,163 أراء

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Pullman Melbourne Albert Park - Image 1
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65 Queens Road, ALBERT PARK, 3004 MELBOURNE, Australia

الوصف

خدمات الفندق الإضافية

  • A picturesque lakeside location overlooking Albert Park

  • The closest hotel to the Australian Grand Prix Formula 1 which occurs in March every year

  • Conference facilities for up to 1600 people

  • 169 Pullman Guest rooms and 209 rooms at the adjoining Mercure Melbourne Albert Park

  • Feel reassured with access to AXA medical teleconsultation free of charge

الإقامات المتوفرة لدينا

موقع الفندق

Pullman Melbourne Albert Park

65 Queens Road, ALBERT PARK
3004 MELBOURNE
Australia

نظام تحديد المواقع العالمي (GPS):-37.84978, 144.978662

الهاتف
فاكس +61 3 9521 3111

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  3.9/5  2,163 أراء

تقييم TripAdvisor  4.0/5  1,757 أراء

So much to offer !!

ملاحظة Tripadvisor 5.0/5

Dean_Cer Friends getaway - تقييم TripAdvisor المعتمد

So we had a great stay here at the Pullman Albert Park. Great beds, big TVs, on-site parking. Great views, very close to tram to connect to city and StKilda. Breakfast had a great spread and the pool,spa and sauna were amazing! Huge shout out to the great staff including Manny and Mishel front office and the truely amazing Ms Luna f@b supervisor. Thanks everyone for a great Melbourne stay.

A massive disappointment

ملاحظة Tripadvisor 1.0/5

Scott M تقييم TripAdvisor المعتمد

Wow, what a disappointment. Tired, old room in desperate need of refurbishment. Called reception for assistance with internet connection being not available and after called back 20 minutes later and told could not offer assistance until following morning. If looking for a nice Melbourne accomodation put the pen through this one and look elsewhere.

Disappointed

ملاحظة Tripadvisor 1.0/5

Collin W تقييم TripAdvisor المعتمد

I have created a new TA account as previously my partner and I used to have one account. I had been to Pullman Albert Park three times, once in 2022 during GP and this year again, both times with my partner and me alone in October. In 2022 we had issues as the hotel had just reopened after Covid and like many places, it was chaotic. My then partner, an avid F 1 fan, had paid a premium rate and we were unhappy with the service and the room. Having complained to a friend who was then the Marketing Manager for the group, who also happened to be staying, we were introduced to the General Manager, Michael. We thought he managed our issues very professionally and we ended up booking for this year again. Michael met us this year and we had a drink and again, he was charming. My partner and Michael shared many stories about F1, the different tracks and drivers etc., This time in October, I had to come to the CBD and as I had a good impression of the hotel, I asked my friend to book the Pullman as she was travelling on business. The reception was a total disaster while checking in and I was trying to call Michael but he was not answering. As we had to wait for a while we went to the bar and again, as they seemed to be short of staff we did not end up getting a drink, having waited for a while. Finally the room was provided and I felt we were not welcomed with courtesy and was disappointed that I could not get through to Michael as well. The next morning we came for breakfast we asked for the General Manager Michael and someone else turned up. I was confused and said that I asked for Michael but the person said that Michael is no longer with the company. I then said that I tried calling Michael but he was not answering. We were then told that the number does not belong to Michael and we felt strange the way we were told about Michael as if the person did not want to do anything with this conversation. Finally we did not say anything about the issues as we were leaving that afternoon anyway but feel disappointed.

Poor Service Experience

ملاحظة Tripadvisor 1.0/5

alishath2 Couples - تقييم TripAdvisor المعتمد

This hotel is obviously experiencing staffing issues as all customer service experiences were unacceptably slow. Check in procedure took 30 minutes, room service for drinks was 45 minutes and attempting to resolve a refund for for the cancelled room service was over 30 minutes. In the hotel lobby is was evident the front of house staff were fielding concerns from many customers. We are generally understanding people but this was our most frustrating and disappointing hotel stay (world wide).

Wonderful weekend staycation.

ملاحظة Tripadvisor 5.0/5

O8975JSjudys Couples - تقييم TripAdvisor المعتمد

Had a wonderful night’s stay at the Pullman last weekend. Last time we stayed there we had an unpleasant and unpleasant experience. Hotel management went above and beyond to make amends - ensuring our experience this time was fabulous. Special thanks to hotel management- especially Rhett.

بالاشتراك مع TripAdvisor

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