Aparthotel Adagio Access Toulouse Saint Cyprien 3 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 764 أراء

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الوصف

خدمات الفندق الإضافية

  • Busy and commercial district

  • Bus and subway at the foot of the aparthotel

  • Private indoor parking upon availabilities

  • Pets welcome

الإقامات المتوفرة لدينا

ستوديو

Studio for two people

  • 2 شخص
  • 18 / sq ft 193
  • فرش السرير 1 x سرير (أسرّة) مزدوج

موقع الفندق

Aparthotel Adagio Access Toulouse Saint Cyprien

37 Ter Avenue, Etienne Billieres
31300 TOULOUSE
France

نظام تحديد المواقع العالمي (GPS):43.597122, 1.426929

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • فندق خالٍ تمامًا من التدخين

فطور واحد

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  764 أراء

تقييم TripAdvisor  3.5/5  360 أراء

Unhelpful, disrespectful and unfriendly staff. Stains throughout room never cleaned.

ملاحظة Tripadvisor 1.0/5

ColombiaCreated تقييم TripAdvisor المعتمد

Extremely inattentive staff that treat guests like nuisances. Upon arrival to my room there was a very prominent stain in the carpet, on the front of the fridge, and on the wall. The wall stain in particular would have taken literally 30 seconds if they had any attention or pride in their service... I spoke with the black woman with a managerial air at reception who while saying she couldn't do anything about the carpet initially was quite respectful and promised to have someone come and clean the wall. No one ever came to clean the wall. One of the men working the night shift was extremely unhelpful, as was the receptionist woman with the short hair. They don't seem to know the city or even the neighbourhood. They barely look up at you even when you try talking with them and most seem bothered if you take even 30 seconds of their time and were very rude. The young woman receptionist was some respectful and certainly friendlier than the others but even most of her advice and recommendations too were very basic, just surface-level. Cleaners walked in to the room without knocking and would be yelling loudly at each other outside guests' doors. At one point the same man receptionist while I was once patiently waiting for him started speaking aloud - I politely asked him "pardon" to which he just gruffly, dismissively said "I wasn't talking to you" and went back to his computer. The head cleaner(?) too I tried to mention that I'd been waiting a week for someone to come and clean the wall and she just started talking in an extremely patronizing manner, as if I don't understand French and without listening to anything I said. Despite their signs of "s'entraider, respecter" etc upon arrival they don't do this at all, let alone cultivate an example of an atmosphere where guests will do it for each other. It's all rather weird when there are plenty of strangers you can meet right outside the door who are not employed in hospitality but who nonetheless actually bother to be friendly and welcoming... I would much prefer staff who are patient, respectful and helpful in French than rude in English (or rude in both!). As other guests also wrote the pillows were quite small and few.

Poor experience

ملاحظة Tripadvisor 1.0/5

belgaicas Couples - تقييم TripAdvisor المعتمد

The only positive I can find with this place is the staff. Very friendly and helpful. The location of the hotel is not the best - a run down area about 20-30 mins walk from the old town. The towels had holes in them. The sheets were clean but the pillows were lumpy (and only one provided per person) and the mattress was thin. The bed was a double bed but the bed head and side tables built for a queen size. Carpet thin and sticky. Wall trims falling off. No floor safe, broken sink plug. Window could open but no way to keep it open so no fresh air possible. Air conditioning did work which was a blessing. The stench in the room from the drains was overpowering- alleviated to some extent by a jug of boiling water and a squirt of dishwashing liquid in each drain. The breakfast was basically continental but the coffee undrinkable. There was a small fridge in the room with some basic equipment but no tea or coffee or milk provided. One washing machine, dryer and iron for the entire hotel (located in the basement). One lift with queues at check out and check in. Overall a very tired hotel in a poor location.

Cheap hotel at excellent location

ملاحظة Tripadvisor 4.0/5

Martin P Couples - تقييم TripAdvisor المعتمد

It's an excellent hotel if you are looking for a budget trip to Toulouse. The location is perfect - if you are walking 5 minutes straight you will reach the famous Toulouse bridge - Pont Neuf. The hotel is also between two underground stations and easily reachable by tram(T2) from the airport. The receptionists were very friendly and helpful, they also speak English well. The lobby was really cosy and stylish. The rooms were ok. The bed was comfortable. The only disadvantage is that they clean the rooms once per week, but that's fine for short stays. Toulouse is a nice city - and that's a good option to stay in Toulouse!

The bathroom had strong cigarette smell!

ملاحظة Tripadvisor 2.0/5

Sydney2000000 Couples - تقييم TripAdvisor المعتمد

During weekends reception area is unattended between 12noon-2pm so make sure you check in either before or after this time. Pros - secure underground parking, a kitchenette, proximity to Metro station and next to a market and supermarket. Cons - the hallway, bathroom & bedroom had strong cigarette smell. We had to keep the bathroom door shut to minimise the smell getting in the bedroom. We opened the window to let fresh air in but the noise from the street was very loud. Surprisingly we did not hear any outside noise once the window was shut. We stayed in one of the old rooms. The bedroom & bathroom very old. Carpet was rather tired looking. The room rate was reasonable but you got what you paid for. Staff were fine.

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Toulouse Saint-Cyprien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bruno PACHECO Directeur - General Manager Adagio Access Toulouse Saint Cyprien

You get what you pay for

ملاحظة Tripadvisor 1.0/5

d777d7 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

I saw the decent reviews and gave it a shot but the rooms are extremely small and definitely not very clean windows not shut all the way so I heard was car noise all night there were stains all over the bathroom and lots of unfinished trimmings. Feels more like a love hotel then a place for travel. They wouldn’t let me cancel so I had to stay one night and then I went to another hotel the rest of my week. Stay away.

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Toulouse Saint-Cyprien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bruno PACHECO Directeur - General Manager Adagio Access Toulouse Saint Cyprien

بالاشتراك مع TripAdvisor

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