Mercure Tunbridge Wells Hotel 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.1/5 1,002 أراء

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Mercure Tunbridge Wells Hotel - Image 1
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8 Tonbridge Road, Pembury, TN2 4QL TUNBRIDGE WELLS, United Kingdom

الوصف

خدمات الفندق الإضافية

  • An ALLSAFE Clifton Environmental certified hotel

  • 8 fully-equipped meeting rooms for up to 130 guests

  • 18th Century Georgian oast house with original features

  • Nearby landmarks include Tunbridge Wells and Hever Castle

الإقامات المتوفرة لدينا

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موقع الفندق

Mercure Tunbridge Wells Hotel

8 Tonbridge Road, Pembury
TN2 4QL TUNBRIDGE WELLS
United Kingdom

نظام تحديد المواقع العالمي (GPS):51.146079, 0.311925

الهاتف
فاكس +44 161 388 0915

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

THE MALLOWS

الصورة غير التعاقدية

The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You will find individually styled surroundings which offer a relaxed atmosphere.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.1/5  1,002 أراء

تقييم TripAdvisor  3.5/5  1,507 أراء

First night at the mercure

ملاحظة Tripadvisor 5.0/5

Louis H تقييم TripAdvisor المعتمد

Down here for work sadly… however Had a great first night at the hotel! A few issues during the night due to guests setting off fire alarms, however the staff were brilliant with the situation! The waiting staff and food were brilliant, Tom the bar man was very accommodating over the evening and kept us happy.

Tom. Great guy

ملاحظة Tripadvisor 5.0/5

Ted M تقييم TripAdvisor المعتمد

Bit of drama last night but woke up to a right turn around. Tom sorted everything out and made us feel relaxed.top man Very nice guy and very helpful acted calm and composed in a situation last night and dealt with it no problems. Top guy Big shoutout to Tom

Great

ملاحظة Tripadvisor 5.0/5

Simon B تقييم TripAdvisor المعتمد

Great food in the restaurant. Room very clean. Staff very friendly. Friendly reception on arrival. Finn in the restaurant was very attentive as we're all the staff

Our stay at Mercure Tunbridge Wells

ملاحظة Tripadvisor 4.0/5

donnetinir Couples - تقييم TripAdvisor المعتمد

We where very happy with our stay at Mercure Tunbridge Wells staff all very helpful just to mention some names Victoria at reception very bubbly and made us feel at home as soon as we've checked in , breakfast chef Linda no problems with any requests we had and also house keeping Roma And Lily And Kim super girls we definately stay again restaurant staff very accomodating .The room 122 could be looked at ,furniture all chipped and carpet broken, something you dont espect in a 4 stars hotel

Dear donnetinir, Thank you for sharing your experience of your recent stay at Mercure Tunbridge Wells Hotel. We're delighted to hear that you found our staff to be helpful and accommodating, and it's wonderful to know that Victoria, Linda, Roma, Lily, and Kim left a positive impression on you during your visit. I'll be sure to pass on your kind words to them, as I'm sure they'll be thrilled to hear about the impact they had on your stay. However, we apologize for the condition of room 122. Maintaining high standards of comfort and cleanliness is paramount to us, and we regret that the furniture and carpet did not meet your expectations. Please rest assured that we will address this issue promptly to ensure that all our rooms are in top-notch condition for our guests. We truly value your feedback as it helps us to continually improve our services. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Kind regards, John Mitchell Operations Manager

Great service

ملاحظة Tripadvisor 5.0/5

Dean W تقييم TripAdvisor المعتمد

The hotel was very good and tidy overall all staff had very good customer service skills .tom was extremely helpful all round and very quick with service . Tom is a credit to the hotel . Tim from the restaurant was also very helpful and carterd for all needs

Dear H8823IDdeanw, Thank you for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience during your stay at Mercure Tunbridge Wells Hotel. It's fantastic to know that you found our hotel to be very good and tidy, and that all of our staff displayed excellent customer service skills. We're especially delighted to hear that Tom provided you with exceptional service and was quick to assist you with all your needs. We will make sure to pass on your kind words to him, as he is indeed a credit to our hotel. We're also glad that Tim from the restaurant was able to provide you with attentive service and cater to all your needs during your dining experience. Providing excellent service to our guests is something we take great pride in, and it's wonderful to hear that our team members exceeded your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back to Mercure Tunbridge Wells Hotel in the future. Thank you again for choosing to stay with us. Kind regards John Mitchell Operations Manager

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 251 أراء 9.2/10 الموقع
  • 971 أراء 6.4/10 الغرفة
  • 1,004 أراء 8.6/10 الخدمة
  • 8 أراء 7.6/10 إنترنت
  • 585 أراء 6.2/10 المطاعم
  • 422 أراء 6.8/10 مستوى النظافة
  • 416 أراء 8.3/10 الإفطار
  • 244 أراء 4.5/10 شعور

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منشآتنا الأخرى القريبة

جميع فنادقنا في Tunbridge Wells

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.