Novotel Setif 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.0/5 521 أراء

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الوصف

خدمات الفندق الإضافية

  • Downtown area

  • Free supervised car park.

  • Free WIFI

  • 470 m2 of meeting facilities.

  • Fitness area and swimming pool

الإقامات المتوفرة لدينا

Take advantage of our Flight + Hotel offers

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موقع الفندق

Novotel Setif

Avenue De L Aln, Setif Centre
19000 SETIF
Algeria

نظام تحديد المواقع العالمي (GPS):36.193248, 5.410686

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

GOURMET BAR

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.0/5  521 أراء

تقييم TripAdvisor  4.5/5  189 أراء

2023 شهادة تميّز

اقامة هادئة

ملاحظة أراء العملاء 4.5/5

Khaldi A. العائلات - تقييمات مؤكدة لفندق ALL

فندق جيد و محترم و محترف سعر جيد مقارنة بالجودة طعام لذيذ و متنوع فريق محترف و مشكور على ذلك النقطة التي خاب ظني فيها عدم توفير نفس الغرفة لي التي اطلبها كل مرة انزل فيها في للفندق مع اني طلبت ذلك في الحجز

ملاحظة أراء العملاء 4.5/5

M. I. E. المسافرون المنفردون - تقييمات مؤكدة لفندق ALL

انا معجب كثيرآ بالخدمات في الإستقبال و طريقة تعاملهم معي

Novotel hotel in Setif, Algeria.

ملاحظة Tripadvisor 1.0/5

Z S تقييم TripAdvisor المعتمد

I booked at the Novotel Hotel in Setif, Algeria on May 27th 2023 for 5 nights. I am a platinum level member with Accor- which means I stay a lot with Accor. Most hotels have issues but this this Novotel has huge issues: 1. They lie. They put me in an executive room when they told me that they upgraded me to a Junior Suite. Also I asked for sleepers but they said they don’t have those in this hotel. When I complained on my last day about other issues, slippers miraculously appeared in my room. 2. They give only one Towel, one coffee per night no matter what you request or beg. 3. Only one lemonade per stay. 4. The bath robe was brought on the first day then taken away again. 4. You cannot talk to management before 10 am, because they don’t show up until them or perhaps the staff is too scared to tell them. 5. Whatever you ask for ( eg a good coffee), they make sure that you can pay for it before they bring anything. I asked for a little salt and it was given to me in an aluminium paper instead of a normal salt container ( because it was after 10.30 pm). Very strange behavior. 6. All staff seem to be scared and take no initiatives 7. All management is absent. I am still shocked from my stay at this hotel. The senior Manager ( who was sent from France) should be fired first. New manager should bring new management team and new staff. From there I stayed at the Sofitel Arc de Triomphe. Amazing hotel and amazing staff. Perhaps new management at Novotel should be sent there first to learn how to deal with customers, especially loyal customers. I will never stay at any accor hotel again in Setif. It is a disgrace to the accor brand.

Dear guest, First, thank you for taking time to share your feedback with us following your stay at Novotel Setif. I am sorry to hear that you were disappointed with your stay. I treat all your comments with the utmost seriousness and I already investigated this unfortunate matter. Please be reassured that your room were inspected before your arrival by our room division manager and after you complained at the reception he has verified once again the set up with your presence, actually as you mentioned in your review the slippers were missing, however, we gave it to you right after this. Once again please accept our sincerest apologies. Then, regarding the upgrade, our front office team granted you an Executive room because the Junior Suite was not available, please note that the upgrading is always offred depending availability. Again, I sincerely apologize for the inconvenience caused. I hope you haven't lost the trust you've shown in our organization and you will give us an opportunity to serve you better in the future Kind regards

Good location

ملاحظة Tripadvisor 5.0/5

Marisa F تقييم TripAdvisor المعتمد

The restaurant staff is very attentive, a special thanks to Islam, whos was always available to help. The reception staff is also very attentive and kind, give us a good help with taxis. The lovation is very good, near the city center.

Dear guest, First, thank you for taking time to share your feedback with us following your stay. Your positive review is very encouraging, many thanks for sharing. We hope to welcome you and serve you again very soon. Kind regards

Novotel Setif cosyness

ملاحظة Tripadvisor 5.0/5

Tour38290658721 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Best hotel in city and best service. It feels like my second home away from home. Rooms are cosy. Food is delocious. And internet is fine. I feel comfort and peacefull. And my special thanks to the maitre d' Daoudi Fouad. Thanks for excelent service.

Dear guest, First, thank you for taking time to share your feedback with us following your stay. Your positive review is very encouraging, many thanks for sharing. We hope to welcome you and serve you again very soon. Kind regards

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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  • 180 أراء 7/10 مستوى النظافة
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  • 105 أراء 6.4/10 مستوى الراحة
  • 93 أراء 6.9/10 الإفطار

مشغّل بواسطة Trustyou

منشآتنا الأخرى القريبة

ibis Setif 3 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.0/5 (216 أراء)

عند m 0

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