فندق نوفوتيل Novotel بوكيت كامالا بيتش 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 1,456 أراء

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فندق نوفوتيل Novotel بوكيت كامالا بيتش - Image 1
فندق نوفوتيل Novotel بوكيت كامالا بيتش - Image 2
فندق نوفوتيل Novotel بوكيت كامالا بيتش - Image 3
فندق نوفوتيل Novotel بوكيت كامالا بيتش - Image 4
118/16 Moo 3, Tambon Kamala, Amphur Kathu, 83150 بوكيت, تايلاند

الوصف

خدمات الفندق الإضافية

  • إمكانية الدخول إلى الشاطئ مباشرة

  • بار على السطح مع إطلالات خلّابة على البحر

  • على بُعد مسافة قصيرة بالسيارة من صخب باتونج

  • فيلات بجاكوزي وبركة سباحة مع ميزات مائية خاصة

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موقع الفندق

فندق نوفوتيل Novotel بوكيت كامالا بيتش

118/16 Moo 3, Tambon Kamala, Amphur Kathu
83150 بوكيت
تايلاند

نظام تحديد المواقع العالمي (GPS):7.96337, 98.28372

الهاتف
فاكس +66 76 303 777

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  1,456 أراء

تقييم TripAdvisor  4.0/5  2,395 أراء

2024 شهادة تميّز

Terrible stench from the creek right beside the resort.

ملاحظة Tripadvisor 2.0/5

Opt1mus Couples - تقييم TripAdvisor المعتمد

I could have rated this resort 2 notches higher but the stench from the creek right beside the hotel can’t be overlooked. The stench also attracted flies which managed to enter the restaurant. Food: 1. Breakfast buffet was decent and served fresh fruits and specialty milk teas. 2. Ala carte lunch & dinner menu was great and served a good variety of Thai dishes. 3. Friday seafood buffet was delectable and served fresh oysters, rock lobsters, sashimi, squid, etc… Pool Villa: 1. Our private pool villa was heated and was far away from stench of the creek. 2. Rooms were nice & tidy but could use a little updating. Beach: 1. The beachfront could use some early morning rakes to remove debris from incoming waves. Service: 1. Receptionists were welcoming and made sure our check-in & check-out experiences were seamless. 2. Restaurant was properly manned by courteous and attentive servers. We might consider coming back to this place only if the stench from the creek is addressed.

Dear Opt1mus, Thank you for taking the time to share your recent experience at our resort. Firstly, I apologize profusely for the unpleasant experience you had due to the unpleasant smell from the adjacent creek. We are aware of the issue and are actively working to address it. We have already taken measures to increase the frequency of cleaning in the area including the beach and are exploring long-term solutions to eliminate the odor. Apart from that, we are glad to read you have enjoyed various aspects of our resort, including our Villa, F&B, and the friendly service of our members. Again, we sincerely apologize for any inconvenience caused and thank you for bringing these issues to our attention. We assure you that we are committed to improving our services and facilities to ensure a pleasant stay for all our guests. We highly anticipate having another chance to serve you better in the future. Kind regards, Pataraseth Pokinbenjarasamee (YU) General Manager

Bad hotel in the world

ملاحظة Tripadvisor 1.0/5

Lina B تقييم TripAdvisor المعتمد

It’s a very bad hotel and staff 1- there is no air conditioner in the lobby 2- the smell is horrible 3-there is a Gecko inside the room 4- the food is not good 5- the way to the room is very complicated 6- the staff is not friendly 7- no comfortable areas

Dear linabK896MG, Thank you for taking the time to share your feedback about your recent stay with us. We would like to apologize for the inconvenience and discomfort you encountered. Our resort lobby in the open-air areas gives our guests an ocean-breathtaking arrival experience however, A/C is also provided in other common areas for our guest comfort. Your comments on the unpleasant odor have been taken very seriously and our housekeeping department has been alerted to inspect and address this as a matter of priority. As for the presence of a lizard could happen in a tropical resort and we are working with our pest control provider to prevent from our guest room. We have noted your feedback about our food quality, and I have sent your remarks to our Executive Chef for review. Our commitment to serving delicious food is of utmost importance. Your comments about the challenging route to your room have been handed over to our guest services team. We will take it into account for future room assignments and signage improvements. Lastly, I am sorry to hear about the unfriendly behavior you experienced from our team. Rest assured that we value every guest, and your feedback has been relayed to our Human Resources department for necessary training. We truly value your feedback and hope that you will provide us the opportunity to serve you better in the future. Kind regards, Pataraseth Pokinbenjarasamee (YU) General Manager

Wonderful Holidays in Phuket Kamala

ملاحظة Tripadvisor 5.0/5

Kara O تقييم TripAdvisor المعتمد

Everything was wonderful, spécial mention to OH and Sak for Muay Thaï activity !!! Place very Nice and people awsome ! Super team in Kamala!!! Hope to comeback again ! Thank you very much . Un grand merci à toute l équipe du Novotel Kamala Beach !

Dear karao848, Thank you for taking the time to share your wonderful feedback about your recent stay at Novotel Phuket Kamala Beach. I am so glad to hear that you enjoyed your time with us, and I especially want to thank you for the kind words about our team members, OH and Sak. They are both passionate about providing our guests with an unforgettable experience. I am also happy to hear that you enjoyed the Muay Thai activity. We are proud to offer this unique experience, and we are pleased to hear that you enjoyed it. We hope to have the opportunity to welcome you back again soon. Kind regards, Pataraseth Pokinbenjarasamee (YU) General Manager

Amazing stay!

ملاحظة Tripadvisor 5.0/5

Kwan P تقييم TripAdvisor المعتمد

Our stay here was really comfortable and memorable. We are really happy with all the staffs here who had made us feel warm welcomed during the entire stay, especially Khun Ploy (F&B) from dining room who is really friendly and helpful. A special thanks to Khun Pataraseth (General Manager) who really made us feel at home here.

Dear KwanPK, Thank you for taking the time to share your feedback. We are delighted to hear that you had an amazing stay with us and that our staff made you feel welcome. I have shared your kind compliments with Khun Ploy, This is very much encouraging and she was honored that you mentioned her name. We look forward to welcoming you back again when you next travel to Phuket. Kind regards, Pataraseth Pokinbenjarasamee (YU) General Manager

Top Urlaub im Novotel Kamala Beach

ملاحظة Tripadvisor 5.0/5

Sven S تقييم TripAdvisor المعتمد

My family and I had an incredibly relaxing 16-day stay at your hotel, and we are delighted that we chose the Novotel Kamala Beach for our vacation. The service, comfort, and location made it a truly wonderful experience for us. All our requests were promptly attended to, and we were very pleased with the two connecting double rooms we stayed in. One minor issue we encountered was the inconsiderate practice of reserving pool loungers by other hotel guests. However, this did not significantly detract from our overall enjoyment. The hotel was impeccably clean, and the variety and quality of food and beverages offered were exceptional. We would like to specifically commend three staff members who provided outstanding service throughout our stay: Khun Nong, John Angelo, and Sak. They were exceptionally attentive and provided service that exceeded our expectations. We would be delighted to return in the future and will certainly recommend your hotel to friends and family. Warm regards, The Simon Family

Dear Khun Sven Simon, We very much appreciate your comments regarding your stay at the Novotel Phuket Kamala Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Phonchanok Jinpon Digital Marketing & Communication Manager

بالاشتراك مع TripAdvisor

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