إيبيس ibis فين سيتي 3 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 951 أراء

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  • 94 غرفة مريحة

  • WIFI

  • مكيف هواء

  • موقف السيارات

  • تقع محطة المترو على بُعد 5 دقائق سيرًا على الأقدام من الفندق.

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موقع الفندق

إيبيس ibis فين سيتي

شونبررستراس 92
1050 فيينا
النمسا

نظام تحديد المواقع العالمي (GPS):48.188829, 16.349502

الوصول والتنقل

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في الفندق
  • موقف
  • نرحب بالحيوانات
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • فندق خالٍ تمامًا من التدخين

BAR

بارنا مفتوح دائمًا لك، ويُقدم المشروبات والمرطبات والمشروبات الساخنة والوجبات الخفيفة اللذيذة على مدار 24 ساعة في اليوم، مع الأحداث الرياضية المباشرة وقنوات Sky.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  951 أراء

تقييم TripAdvisor  4.0/5  1,151 أراء

Would stay again. Couple of negatives though

ملاحظة Tripadvisor 3.0/5

M1947B Solo travel - تقييم TripAdvisor المعتمد

First impressions weren’t the best as when I politely asked the man on reception whether I could check in please, his response was just ‘ID’ which wasn’t friendly or greeting at all. But I got my room and it was clean enough with a good bathroom and plenty of storage space. Only thing that confused me was it was 2x single bed duvets on a double bed which is obviously not ideal but I made do. Location was ideal, very short walk up the road to Pilgramgasse station and I always got off at Karlsplatz as the location was ideal for the city centre and a good starting point for a walk. Would stay here again if visiting Vienna but a little bit of customer service training can turn this experience from ‘pretty good’ to ‘good’.

Dear M1947B, Thank you for taking the time to tell us about your experience at the ibis Wien City. As clients need to fill in a local registration form our front desk team asks clients upon arrival for their ID cards to prefill the most needed data, of course this should happen in a friendly and welcoming way. Regarding the duvets, as we mostly welcome two guests per room we have recently changed the bedding in our rooms from one to two duvets, as it was requested very often. As we only have double bedded rooms, all our rooms are not automatically equipped with two single bed duvets. We strive to provide a great service experience for every customer; therefore your feedback is very important to us. We would be happy to welcome you again in the future! Best regards Felicitas

Good value for the money, OK location

ملاحظة Tripadvisor 4.0/5

Camper51354437517 Friends getaway - تقييم TripAdvisor المعتمد

Friendly employees and great customer service Location is ok, 10 minutes walk from the metro station, but from that metro station, you usually need to switch two metro lines in one way to get to almost every tourist location. Like all Ibis hotels, it is comfy and good value for the money, but this hotel could be cleaner. If you are a tourist in Vienna, I would recommend the other Ibis Hotel, Ibis Hotel Mariahilfer, which is in a much better location with better connections. You can visit lots of locations by foot, and here you need to use public transportation.

موقع جيد نوعاً ما . اقامة غير جيدة

ملاحظة أراء العملاء 1.0/5

Bandar الأصدقاء - تقييمات مؤكدة لفندق ALL

المكيف لايعمل في الفندق بأكمله ، موكيت الغرفة قذر للغاية ، ازعاج القطار لا ينتهي . للأسف كانت اقامة غير جيدة كلياً . الإفطار كان جيداً وطاقم الاستقبال كان ممتازا

Dear Mr. A., We would like to offer our sincere apologies for the problems regarding ais condition and the house-keeping. That is unacceptable and below our standards. Please rest assured that we will look into this and take steps - and we will make sure that negative experiences are a rare exception in the future. We feel very bad for the inconveniences you had to deal with - and at the same time we do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. We definitely do appreciate the fact that you took the time to review your stay at Ibis Wien City. Now we would like to ask you to give us another chance. We very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, The team of the ibis Wien City

السكن والراحة قبل ابو بسفر

ملاحظة أراء العملاء 5.0/5

مجهول الأزواج - تقييمات مؤكدة لفندق ALL

كان كل شي مميز وخصوص تعامل موظف الاستقبال كان بشوشا هشام

Dear Mr. A., Thank you for staying with us at Ibis Wien City and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of the entire team, we would like to thank you for the stellar review and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, The team of the ibis Wien City

Staff that helps

ملاحظة Tripadvisor 5.0/5

TomOpo العائلات - تقييم TripAdvisor المعتمد

Very helpful staff finding a solution to store our bikes on the spot, an outstanding breakfast with homemade waffles, everything works, quiet rooms in the inner yard, a good base to explore Vienna from a rather safe neighborhood. Entrance from both sides of the building

بالاشتراك مع TripAdvisor

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