Novotel Auckland Ellerslie 4.5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.2/5 1,960 أراء

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الوصف

فندق ALLSAFE معتمد

خدمات الفندق الإضافية

  • ALLSafe certified

  • On-site parking

  • Fully equipped Fitness Centre

  • Acacia Restaurant & Garden Bar with sustainably sourced produce

  • Short walk to the nearest train station, 15 minutes train ride to the city

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موقع الفندق

Novotel Auckland Ellerslie

72-112 Green Lane East, Ellerslie
1051 AUCKLAND
New Zealand

نظام تحديد المواقع العالمي (GPS):-36.888758, 174.798748

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف
قرب الفندق
  • موقف

ACACIA RESTAURANT

Acacia Restaurant is a fast-paced modern suburban bistro committed to providing the best quality produce with an ethos of efficient and caring service. Wherever possible, we source sustainable produce, be it from the land or the sea.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  1,960 أراء

تقييم TripAdvisor  4.0/5  1,179 أراء

Totally Great Stay

ملاحظة Tripadvisor 5.0/5

noelj486 تقييم TripAdvisor المعتمد

Totally great stay, Novotel quality standard , what made this stay 5 star was the staff in the bar and restaurant, great kiwi hospitality, if you don’t need central Auckland accommodation, stay here. Will stay again , rooms are of a good standard

Felt unsafe and unhygienic

ملاحظة Tripadvisor 1.0/5

MicLB المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Novotel and Ibis are in the same building so share reception and facilities. I find this strange, as they are different brands with different offerings. Room was tired, bathroom was clean but roof had dirty finger print marks (probably from tradie fixing lights or sprinklers). The bathroom was small with a shower over the bath. There was a horrible humming noise in the room - I think it was the in-house ventilation. It wasn’t loud, but it was there in the background and enough to be annoying (especially when trying to sleep). In Novotels attempt to be sustainable there are no rubbish bin liners - I find this unhygienic, particularly for sanitary products (no sanitary bags available either. One of the lifts wasn’t working and this caused backlog and frustration with guests. I was there for 4 nights and it only worked on my first night. A lift out of order sign or note to the guests would have been the nice thing to do. The lighting in the whole hotel was dim and since my room was at the end of the hallway, I felt a little scared/unsafe - I have stayed at many hotels with dim lights for sustainability but they would go brighter as you walked into the space. Parking is a nightmare. I knew I had to pay prior to going, but I didn’t know it was limited and if I came after 7pm I probably wouldn’t get a park. There is another carpark (I was told gate 3 of the racecourse) but I couldn’t even see where this was and didn’t fancy a long walk at night in heels. This meant I stayed in the hotel in the evenings and gave me the feeling of being restricted to the hotel. One day my keycard wasn’t working so I had to go to reception. She asked how my stay was and I said “to be honest a bit disappointing” - she didn’t ask any further questions or even respond (just looked akward). She was then going to give me a replacement key without even asking for ID. I’ve had many keycards not work over the years, but I have always been asked to prove my identify before giving me a new card. This just added to my unsafe feeling! The bar staff were efficient but not overly friendly. The food was good - usual Novotel standard. I stay at Novotels because they are fairly consistent worldwide. Not so with Novotel Ellerslie. It has a lot of work to do!

Comfortable rooms at a good price in Greenlane

ملاحظة Tripadvisor 4.0/5

scareduck تقييم TripAdvisor المعتمد

Convenient to friends we visited in Auckland, this hotel has spacious, well-equipped rooms with a comfortable bed. The captive restaurant is better for breakfast, with a wide variety of good options at the buffet, than for dinner.

Charged 2x for a room and now money is in hold where I can not use it

ملاحظة Tripadvisor 1.0/5

Emily N تقييم TripAdvisor المعتمد

Looked good on the outside. The Inside different story, towel that are meant to be white had a massive green stain on it. Fridge didn't have everything in it. And be careful with glass bottle of water our seal was already broken. And they have charged my card 2x for a room. so now im 253 dollars down still and i need to wait 2 / 5 working days before that money is back into my account. They dont communicate well they are trying to blame my bank however, they were the ones who charged my card twice I definitely wouldn't go there again. After reading many many reviews thus has happened to customers where they charge your card twice. And when. We woke up the window had kids drawing on it which showed up from condensation. Meaning they have not cleaned this at all.

Easy To Get To

ملاحظة Tripadvisor 3.0/5

Zane C تقييم TripAdvisor المعتمد

Comfy bed. Clean rooms. Can't really fault this hotel. Parking a bit patchy though and the welcome on arrival was less than stellar. I don't think the guy on reception wanted to be there. Lovely housekeeping staff.

بالاشتراك مع TripAdvisor

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