ibis Birmingham Bordesley Circus 3 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 113 أراء

ibis Birmingham Bordesley Circus - Image 1
ibis Birmingham Bordesley Circus - Image 2
ibis Birmingham Bordesley Circus - Image 3
ibis Birmingham Bordesley Circus - Image 4
1 Bordesley Park Road, Bordesley, B10 0PD BIRMINGHAM, United Kingdom

الوصف

خدمات الفندق الإضافية

  • Just outside the Birmingham Clean Air Zone

  • Free on-site parking for all guests who book directly with us and not via a third-party

  • EV charging on-site

  • Pet-friendly hotel

  • Ideally location for Birmingham City Football Club stadium

الإقامات المتوفرة لدينا

Take advantage of our Flight + Hotel offers

Discover
Discover

موقع الفندق

ibis Birmingham Bordesley Circus

1 Bordesley Park Road, Bordesley
B10 0PD BIRMINGHAM
United Kingdom

نظام تحديد المواقع العالمي (GPS):52.472424, -1.873596

الهاتف
فاكس +44 121 506 2610

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين

ibis Kitchen

Eat as and when you like in our restaurant. Grab a snack 24 hours a day, jusk ask for our menu.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  113 أراء

تقييم TripAdvisor  3.5/5  628 أراء

Not disabled friendly !!

ملاحظة Tripadvisor 1.0/5

Goddessofwine22 تقييم TripAdvisor المعتمد

My friend is disabled and in a wheelchair. Easter Monday 2024, we had been to a music venue and decided to walk down to this hotel, as it was a good landmark to call a taxi from. My friend in the wheelchair needed the toilet, so we headed across to the front entrance. There was a gentleman at the door, who didn’t want to know, despite seeing my disabled friend in distress. We politely asked if we could use the toilet very quickly and that we would leave straight away but no. He even consulted the manager who was also working this night, and he said no. I appreciate the fact, that we were not paying guests but this is still pretty disgraceful! Shame on you!!!

Dear Goddessofwine22 Thank you for reaching out and sharing your experience. I am really sorry to hear that we were unable to accommodate your friend's restroom needs over the Easter Weekend. We understand the urgency of the situation and how frustrating it must have been. Please accept my sincerest apologies for the inconvenience caused. Our hotel is currently closed to the public and while the building is secure, only authorized contractors are permitted on-site for safety reasons , which unfortunately limits access to our facilities, including the restrooms. The hotel is certainly not in a state to welcome guests at this time, and we are working diligently to reopen with improved facilities and, most importantly, a well-trained staff dedicated to exceptional guest service. In the meantime, we are reviewing our procedures to ensure such an incident doesn't happen again. Once again, I am truly sorry for the inconvenience and distress this incident caused you. Sincerely, Hotel General Manager

Unhelpful

ملاحظة Tripadvisor 1.0/5

LightPacker601983 Friends getaway - تقييم TripAdvisor المعتمد

Ok i didn’t actually stay at this hotel but I’m disabled and was waiting for a taxi and desperately needed the toilet (i have an over active bladder)so asked if i could just pop in to use it, flatly refused despite me showing them my disability card said had no disabled loo (thats bad in itself but i did say i can get out chair) still completely said no. Luckily i did make it home in time but unhelpful, completely disabled unfriendly, in this day and age that shouldn’t be a thing. Personally id give this hotel a miss who needs unfriendly staff.

Dear LightPacker601983, Thank you for reaching out and sharing your experience. I am very sorry to hear about the situation you encountered at our hotel. There is absolutely no excuse for the way you were treated, especially while in need of restroom facilities. I want to sincerely apologize if the security team did not adequately explain the situation. Our hotel is currently closed to the public and while the building is secure, only authorized contractors are permitted on-site for safety reasons. Unfortunately, this includes restricted access to public restrooms. There is no excuse for not offering alternative solutions or showing basic compassion in this instance. Having a disability card should have prompted a more helpful and understanding response. We are committed to providing a welcoming and inclusive environment for all guests, and your experience falls far short of our standards. I am personally investigating this matter with the third-party security team to ensure this doesn't happen again. While I understand your frustration, I hope you will accept our sincerest apologies. The hotel is certainly not in a state to welcome guests at this time, and we are working diligently to reopen with improved facilities and, most importantly, a well-trained staff dedicated to exceptional guest service. Once again, I am truly sorry for the inconvenience and distress this incident caused you. Sincerely, Hotel General Manager

Ibis Cancelled booking - no alternative offered

ملاحظة Tripadvisor 1.0/5

eevie تقييم TripAdvisor المعتمد

Booked this hotel well in advance (July 2022) for Springsteen concert. It took 2 months for the hotel to inform me that the confirmed booking was cancelled. This information came after the date the hotel closed, so very poor communication. I'm really disappointed that Ibis and the Accor group were very unhelpful and refused to rebook me into alternative accommodation at the price I had booked at. Obviously 2 months later prices had increased. I booked through Booking.com who were equally unhelpful. But I expected more for Ibis.

Dear Eevie, I am so sorry to hear that your booking was cancelled and that we were unable to relocate you at the same rate, Please know that your feedback is crucial to us, so that we can make improvements to our service. Please accept my apologies for the inconvenience and I hope that you managed to find somewhere suitable in time for the concert. Best Regards

Happy Stay

ملاحظة Tripadvisor 4.0/5

F9178AVkeithm تقييم TripAdvisor المعتمد

Not much to fault with this hotel. Clean room, friendly staff and right where I needed to be. It's about 2km from City centre and a long walk or a taxi ride if you are not familiar with Birmingham. I went for the football, as the stadium is just up the road. If you are not a football fan check the dates as the bar area can get a little lively on match days. Really good experience all round.

Dear F9178AVkeithm, Thank you for your review. We truly value your opinion. It is very important for us that our guests' experiences are shared. In September 2022 the hotel has accepted a 12-month exclusive contract and we closed our door for the general public. We will be happy to welcome you back once the hotel is reopened. Take care and stay well, Mihaela Dihonova Hotel manager

Ibis rocks :0)

ملاحظة Tripadvisor 5.0/5

thesource Couples - تقييم TripAdvisor المعتمد

Stayed for one night as a stopover on the way down south. Looked for a hotel that accepted dogs (£10 charge). What an amazing hotel for the money. All of the staff were friendly, smiling and helpfull. The room was modern and clean. Car park was secure with electric gate. Mcdonalds right next door. Would definitely stop again.

Dear thesource, Thank you for your review and for choosing ibis Birmingham Bordesley. We are happy that you and your furry friend enjoyed your stay. Thank you once again for giving us a perfect rating and for recommending ibis Birmingham Bordesley to other travelers! We can't wait to host you and your favourite pet very soon. Take care and stay well, Mihaela Dihonova Hotel manager

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 89 أراء 8.7/10 الموقع
  • 191 أراء 5.9/10 الغرفة
  • 191 أراء 9/10 الخدمة
  • 117 أراء 4.7/10 مستوى الراحة
  • 106 أراء 5.9/10 مستوى النظافة
  • 59 أراء 8.4/10 الإفطار
  • 52 أراء 7.5/10 القيمة مقابل المال
  • 20 أراء 8.2/10 شعور

مشغّل بواسطة Trustyou

منشآتنا الأخرى القريبة

جميع فنادقنا في Birmingham

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.