Sofitel Melbourne on Collins 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.7/5 7,596 أراء

Sofitel Melbourne on Collins - Image 1
Sofitel Melbourne on Collins - Image 2
Sofitel Melbourne on Collins - Image 3
Sofitel Melbourne on Collins - Image 4
25 Collins Street, 3000 MELBOURNE, Australia

الوصف

خدمات الفندق الإضافية

  • 5-star luxury in the heart of the Melbourne's shopping, theatre and business precincts

  • Spacious accommodation with breathtaking views over Melbourne landscape

  • Exclusive Club Lounge that offers club guests that elevated French joie-de-vivre experience

  • Sophisticated modern dining with vibrant contemporary French flair at No35 restaurant

  • Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

الإقامات المتوفرة لدينا

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موقع الفندق

Sofitel Melbourne on Collins

25 Collins Street
3000 MELBOURNE
Australia

نظام تحديد المواقع العالمي (GPS):-37.813504, 144.973355

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.7/5  7,596 أراء

تقييم TripAdvisor  4.5/5  6,391 أراء

2023 شهادة تميّز

Exceptional service

ملاحظة Tripadvisor 5.0/5

791jayaramj Couples - تقييم TripAdvisor المعتمد

An excellent place to stay in Melbourne. Outstanding team, lot of choices to dine in and recommendable. Room view were amazing, staffs are very attentive and welcoming especially the reception. I loved everything about the hotel and suggest to grab your deal.

Thank you for telling us about your experience at the Sofitel Melbourne on Collins. It is wonderful to know that we met your expectations across many levels. I will ensure your kind words are shared with everyone. We look forward to seeing you again on your future visits to Melbourne.

Outstanding

ملاحظة Tripadvisor 5.0/5

fiona150462 Couples - تقييم TripAdvisor المعتمد

Fantastic place to stay in Melbourne.. top notch.. food unbelievably good. Tim, new employee, in Atrium is doing a wonderful job. Very impressed 👌🏽10/10. The Restaurant 35… food excellent. Outstanding. And the Club Sofitel very good too. We will always stay at Sofitel now

Thank you for leaving such a fantastic review! I am particularly pleased to read that you highlighted Tim from Atrium Bar. He will be really chuffed to have received the recognition. I hope to see you again here at the Sofitel Melbourne On Collins.

Nice hotel but certainly overpriced.

ملاحظة Tripadvisor 3.0/5

akumar1989 العائلات - تقييم TripAdvisor المعتمد

The hotel and staff were lovely and I was fortunate enough to get it on a special deal. But the lack of pool, a slightly out of the way location and lack luster public spaces would make me think twice before paying full price. For some comparison, it is currently possible to book the nearby Hyatt for the same price, but unlike the Sofitel, the Hyatt includes an indoor pool and a lobby that will make your jaw drop. All that isn't to say that this isn't a great place to spend some time in Melbourne, but the pricing needs to be re-calibrated.

Thank you for your review on Trip Advisor. Your constructive comments are appreciated and well taken. We sincerely apologize that these issues kept you from having a flawless visit and we do hope to have you back in the not too distant future.

Nickel and Dimed

ملاحظة Tripadvisor 2.0/5

janimmo تقييم TripAdvisor المعتمد

Groundhog Day lured me south and I booked into my usual luxury, very expensive city bolthole. How times have changed! This formerly gorgeous hotel has deteriorated into a MONEY GRUBBING, parsimonious, worn out, antiquated shell of its former glorious self. The technology remains in the ‘90s, with one charging point per room and none in the public areas of the hotel, I-Pad, iPhone and I-watch cannot be charged simultaneously. Well past time to update the antiquated technology. At almost $800 per room per night, you’d expect some biscuits with your Nespresso coffee, but NO, $6 for a KitKat. Ditto, feel like a wine? $90 per bottle for a local Chardonnay. No thanks, $10 delivery charge for a megre breakfast ($40) delivered to your room and tray left outside uncleaned room until 2pm next day. No need for a slip under the door to tell me my room remains uncleaned, I certainly knew that. Unable to clamber into the old fashioned shower over the bathtub, because I’m old and frail, I caught the lift and used the gym Change Room shower, how inconvenient. (Remember $780 per night). Swipe card for the lift continually failed and was extremely frustrating. Naturally, there’s an upside. Lovely, helpful, sympathetic staff, beautiful, comfortable bed, glorious views, but that’s about it. Never again, after my first visit in 1986, I’ll never again darken their doorways.

Thank you for your review. We're really sorry to hear that your stay fell short of expectations and would like to assure you this is not up to our usual standards at all. We take constructive feedback seriously and will address the issues you have raised. On behalf of Sofitel Melbourne On Collins, we thank you for your business and we hope you will give us another chance and stay again.

Excellent View

ملاحظة Tripadvisor 5.0/5

M8596MYmariad Couples - تقييم TripAdvisor المعتمد

Hotel is centrally located and the staff are amazing. Breakfast and dinners are great. Comfortable rooms and excellent service. The Club service and the staff are warm and welcoming all the time. Would totally recommend the stay.

Thank you so much for taking the time to share such positive feedback. Service is the heart at everything we do, and I am delighted to know that you have enjoyed your stay. On behalf of the entire team, I sincerely hope to have the opportunity to welcome you back to Sofitel Melbourne On Collins.

بالاشتراك مع TripAdvisor

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