Novotel Paris Charenton-le-Pont 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 3.9/5 1,509 أراء

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3-5 place des Marseillais, 94227 CHARENTON LE PONT, France

الوصف

خدمات الفندق الإضافية

  • 12 modular, renovated, equipped (All Connect) mtg rms incl. conference hall

  • Spacious Family Room of 24 m², (2 adults, 2 children)

  • Le Gourmet restaurant with sun terrace and bar

  • Near the Bois de Vincennes park and the Bercy Village district

  • Close to public transport (metro 8, bus, tram T3).

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موقع الفندق

Novotel Paris Charenton-le-Pont

3-5 place des Marseillais
94227 CHARENTON LE PONT
France

نظام تحديد المواقع العالمي (GPS):48.826296, 2.405574

الهاتف
فاكس +33 1 49 77 68 00

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

GREEM

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  3.9/5  1,509 أراء

تقييم TripAdvisor  3.5/5  1,012 أراء

Amazing staff, excellent customer service

ملاحظة Tripadvisor 4.0/5

Z Z تقييم TripAdvisor المعتمد

Adeline at reception was amazing and provided outstanding customer service. Rashida at the bar counter was amazing and very attentive. Spoke to my children with passion and again provided outstanding customer service. Overall I would recommend this hotel.

Poor Service Level and charged too much

ملاحظة Tripadvisor 1.0/5

JH2901 العائلات - تقييم TripAdvisor المعتمد

We booked a Suite at this hotel. As we arrived we were greeted and checked in. Upon arrival in the room we noticed that this was defenitly not what we booked (through Accor Website). So we had to get down to the reception, where I asked what kind of room we were given. We were told it is a doubleroom and that the Suite was not available to to ongoing renovations. I was told to come back the next day in order to discuss with a Manager how this shall be handled. The next morning we were told we will only be charged the doubleroom. Upon check out I raised this issue again as the person at the desk gave us a total which seemed to high. We were told different an confusing numbers and that the local taxes are the reason of the price. I was again and again asked to get my card charged without giving/showing me the invoice beforehand. So when I finally received my invoice (after the card was charged) I had to notice that we were charged the full amount for the Suite, hence we only received a doubleroom. I stated this issue in writing right away with Accor and the hotel directly and even though reminders were sent, did not receive any feedback so far. Also we were at no time told that we were downgraded nor did we get any apology or compensation. Also the room we got was worn out, hairs in the shower, paint coming off and open cables This is totally unacceptable and shady. Therefore I cannot recommed staying here, poor service Level and a rip-off.

Great

ملاحظة Tripadvisor 5.0/5

Hassan R العائلات - تقييم TripAdvisor المعتمد

It was very nice and the receptionist very kind thanks for their hospitality Thank you to Gaelle and the other colleagues My family and I appreciate our stay Nice place close to the subway quiet area we will come back very soon i hope Thank you again

Refundable Retainer / deposit fee

ملاحظة Tripadvisor 1.0/5

meggyj2020 تقييم TripAdvisor المعتمد

Avoid at all cost and if you are asked to pay for a retainer fee which is refundable on check out decline. The hotel has refused to credit back the 100 euros since October and they don’t reply to emails. The so called manager gives soapy stories and promises they will refund within 3 days but all in vain . They choose who to ask for the retainer, if you are asked to pay kindly decline and tell them you don’t have any money. I’ve contacted booking.com and they confirmed about the payment but still taken round in circles . Worst experience ever to say the least.

Bad experience

ملاحظة Tripadvisor 1.0/5

Scenic828947 تقييم TripAdvisor المعتمد

I want to make a complaint. I paid for an early check in and there was no room available, which made me wait for more than half an hour. Total disregard for the customer, I am very dissatisfied. The attendand Amid was completely rude and treated us with disdain. I don’t recomend!

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 782 أراء 9.1/10 الموقع
  • 1,178 أراء 5.2/10 الغرفة
  • 816 أراء 8/10 الخدمة
  • 11 أراء 8.1/10 إنترنت
  • 496 أراء 7.4/10 الإفطار
  • 458 أراء 5.4/10 مستوى النظافة
  • 289 أراء 4.8/10 شعور
  • 233 أراء 4.7/10 وسائل الراحة

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منشآتنا الأخرى القريبة

جميع فنادقنا في Charenton Le Pont

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.