Novotel Beaune 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 3,172 أراء

Novotel Beaune - Image 1
Novotel Beaune - Image 2
Novotel Beaune - Image 3
Novotel Beaune - Image 4
25 avenue Charles de Gaulle, 21200 BEAUNE, France

الوصف

خدمات الفندق الإضافية

  • Certified GREEN KEY

  • Poolside terrace and room service

  • Wine Please restaurant

  • Swimming pool, fitness center, outdoor equipment

  • Arcade game machine, table soccer, indoor and outdoor kids' areas

الإقامات المتوفرة لدينا

موقع الفندق

Novotel Beaune

25 avenue Charles de Gaulle
21200 BEAUNE
France

نظام تحديد المواقع العالمي (GPS):47.008087, 4.849314

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين

Wine Please !

Come and sample the culinary delights of our chef at Wine Please. Simple and tasty cuisine, both healthy and balanced. During the warm season, enjoy a quiet meal on the terrace near our swimming pool.

احجز

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  3,172 أراء

تقييم TripAdvisor  4.0/5  1,764 أراء

2023 شهادة تميّز

Awful service

ملاحظة Tripadvisor 2.0/5

lindseymS8401SD تقييم TripAdvisor المعتمد

We stayed overnight en route to the alps and were extremely disappointed. The location is good but we received the most revolting looking steak for dinner which was also cold. When we told the waiter he proceeded to ‘heat it up’ then returned the same slab of fatty beef. When we said we didn’t want it anymore he said it was a much better steak than we’d get in England and walked away. We asked if he could take it off the bill which he said he would but upon checking out this obviously hadn’t been done. We weren’t expecting 5 star service but manners come for free and these are certainly lacking at this Novotel. Thankfully there are plenty more options in the area for us to use in the future.

Not worth the price

ملاحظة Tripadvisor 3.0/5

GranZorro تقييم TripAdvisor المعتمد

We selected this hotel both because of its location and its swimming pool (which turned out to be pretty small). Rooms and bathrooms are adequate, but not much more. Breakfast is so so. But at least the staff is friendly.

Cher Monsieur, Nous vous remercions d'avoir pris le temps de nous faire part de votre expérience au Novotel Beaune. Nous sommes heureux d'apprendre que vous avez déjà séjourné dans notre établissement et que vous avez apprécié le petit déjeuner. Nous sommes également ravis que le personnel ait été aimable et attentif. Chez Accor, nous nous efforçons d'offrir à chaque client un séjour exceptionnel et nous nous excusons de ne pas avoir répondu à vos attentes à cette occasion. Nous prenons très au sérieux les commentaires comme les vôtres, car ils nous aident à améliorer continuellement nos services, et nous utiliserons vos commentaires comme une précieuse opportunité d'apprentissage pour notre équipe. Nous vous remercions d'avoir mis en avant les chambres et les salles de bains et espérons que votre expérience a été satisfaisante dans l'ensemble. Nous espérons avoir le plaisir de vous accueillir à nouveau dans un avenir proche. Nous vous prions d'agréer, Monsieur, l'expression de nos salutations distinguées, ERTZ Alexane Chef de Réception

A regular and reliable stop

ملاحظة Tripadvisor 4.0/5

Colintoo Solo travel - تقييم TripAdvisor المعتمد

This is my regular stop on my way south. Parking is always available and the hotel is easily accessible from the autoroute. The hotel is on the outskirts of Beaune so a fairly long walk into town. The hotel is comfortable, clean and reasonably priced. The staff are always welcoming and efficient. The restaurant is adequate but very expensive for basic food. 31€ for a bland entrecôte and a handful of chips with no salad or veg. The wine list has very few half bottles and those it has are around 30€. Probably cheaper to get a taxi into town. One seemingly trivial but hugely frustrating issue with all the Accor hotels I have stayed in recently is that they no longer supply milk for your in room coffee or tea. I guess this is about reducing plastic use but it is an idiotic policy. Please think again Accor.

Hello, Thank you for your feedback. I am delighted to hear that your stay went well overall. I will take the liberty of passing on your recommendations concerning the kitchen to our chef so that we can improve in the future. As far as the milk jugs are concerned, the decision to remove single-use plastic came from Accor management. But it is the result of the new European standards to be put in place. Our housekeeper is currently working on the subject to find an alternative to this service that respects the wishes of our customers, hygiene standards and new environmental policies. We haven't yet found a miracle solution, but we're working on it. I hope to see you soon, Sincerely ERTZ Alexane Reception Manager

مريح كمحطة استراحة

ملاحظة أراء العملاء 4.0/5

Yasir العائلات - تقييمات مؤكدة لفندق ALL

فندق مقبول وجيد

السید بعد التحیة نشكركم على إيجاد الوقت للإجابة على ھذة الإستمارة. نحن نقدر كثیرا تعلیقاتكم الإجابیة حول اقامتكم في فندق ............. لقد قمت بمشاركة تعلیقاتكم مع فريق العمل لیكونوا على دراية بمشاركتھم في إرضائكم وكونھم عند حسن توقعاتكم. إن التقییم الإيجابي من عملاءنا يعتبر أفضل مكافئة لنا- شكرا نحن نتطلع للترحیب بكم مرة أخرى في............. مع خالص الشكر و التقدير -- --- Régis CHEZE Directeur General

Superb Customer Service

ملاحظة Tripadvisor 5.0/5

fastm Friends getaway - تقييم TripAdvisor المعتمد

We were 4 travellers from UK on Motorcycles, who had been let down on at 21:00 arrival at another hotel. I phoned the Novotel in Beaune who in minutes sorted out 2 twin rooms for 3 nights. No fuss and superb customer courtesy. I would like to Name Alexandra and Lexane, who are a great asset to this Hotel. They even allowed us to get a meal while they checked us in! This hotel is truly customer focussed and I would stay here again as a first choice. I also recommend it to other visitors to Beaune. The town is an easy 15-20 minute walk to the town centre.

Bonjour "Rapide", La direction et moi-même vous remercions pour ce merveilleux commentaires. Alexandra et Lexane également qui ont été ravies de le lire. Nous serons extrêmement heureux de vous revoir parmi nous. A très vite Bonne journée ERTZ Alexane Chef de réception

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 682 أراء 9.1/10 الموقع
  • 1,310 أراء 8.1/10 الغرفة
  • 1,322 أراء 8.8/10 الخدمة
  • 16 أراء 7.4/10 إنترنت
  • 833 أراء 6.9/10 المطاعم
  • 672 أراء 8.8/10 الإفطار
  • 469 أراء 7.6/10 مستوى النظافة
  • 7 أراء 1.8/10 مرافق رياضية / صحية

مشغّل بواسطة Trustyou

منشآتنا الأخرى القريبة

جميع فنادقنا في Beaune