Novotel Lille Centre Grand-Place 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 1,396 أراء

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الوصف

فندق ALLSAFE معتمد

خدمات الفندق الإضافية

  • Charming hotel in the heart of the historic district

  • Stylish restaurant with terrace

  • Large, peaceful family rooms

  • Bike rental point and shuttle to the downtown area nearby

  • Nouveau Siècle public car park near the hotel.

الإقامات المتوفرة لدينا

موقع الفندق

Novotel Lille Centre Grand-Place

116 rue de l'Hopital Militaire
59000 LILLE
France

نظام تحديد المواقع العالمي (GPS):50.637001, 3.058622

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

NOVOTEL CAFE

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  1,396 أراء

تقييم TripAdvisor  4.0/5  1,282 أراء

A great wee hotel

ملاحظة Tripadvisor 4.0/5

sg17463 العائلات - تقييم TripAdvisor المعتمد

I liked this hotel. Great location, 10 mins walk from the Grand Place & the two main train stations. Lovely bar with friendly staff, nice big rooms, a nice gym in the hotel, and complementary water at reception with empty bottles which you can fill up and take to your room. Only minor grumble was that there no plug sockets at one side of the double bed, so to plug in your phone or check the time, you had to get up out of your bed to do so. Very minor grumble though. Overall, a nice hotel and I would definitely stay again.

We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Enjoyed our stay

ملاحظة Tripadvisor 4.0/5

LichfieldBoy تقييم TripAdvisor المعتمد

We stayed here in order to go to a game at the Rugby World Cup, while this was on they tripled the charge for an overnight stay but this is true of hotels in all cities hosting an event so it was expected. The hotel is in a good location just a short walk from the old town and many bars & restaurants. There's also a supermarket around the corner for beer/wine (there's a fridge in the room) or snacks. It's also not too far from the Eurostar station which you can walk to or take the metro. The format of the bedrooms seemed to vary depending on the location, ours was on the 4th floor and had a separate shower in addition to the bath but it had no room to store flat clothes, there was only hanging space. Rooms on the 2nd floor only had a bath with a shower outlet but plenty storage room for clothes. Regardless our room was clean, quiet, well decorated and had a comfortable bed - nothing at all to complain about. It also had a safe, a large flat screen TV and good wi-fi reception. The staff on reception and in the bar were friendly and helpful. The bar was very busy while we were there but they managed to cope very well with the number of orders for both drinks and food. Drinks were on the expensive side but this is true of most hotels. Breakfast was a bit disappointing in terms of variety and quality (especially the hot items) but the bread was fresh and there was some fruit on offer. There is a courtyard area where you can sit outside in addition to the bar/breakfast areas and we found this a convenient place to sit on the last day while we were waiting for transport to go home. As it is close to Flanders we took the opportunity to book a private WW1 battlefield tour which we enjoyed. If we decide to return to do a similar tour we will certainly stay at this hotel.

What a superb description of our hotel!! thank you for that !!! We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Fantastic staff

ملاحظة Tripadvisor 5.0/5

DenisMurphy5842 العائلات - تقييم TripAdvisor المعتمد

We arrived today for a 3 night stay and we were met at the hotel by 2 reception staff that were absolutely fantastic. Their names were Ahmed and Bogdan and they were both so welcoming. Thank you both for the great introduction to this hotel you are both a credit to Novotel

Thanks so much !! We share this nice comment with Ahmed and Bogdan Hope to see you again, regards,

Great value place to stay

ملاحظة Tripadvisor 5.0/5

Anne S تقييم TripAdvisor المعتمد

Please don’t be put off by some of the earlier reviews, we’ve just had three great nights at this hotel. Perfect central location, delicious food and really lovely friendly and helpful staff. No sign of any disruptive renovations as referred to in previous post. Comfortable rooms, great selection at breakfast buffet and late checkout. I wouldn’t hesitate to stay there again or recommend this hotel to others

Thanks so much for this nice post hava a nice day

Poor standards and totally unwelcoming

ملاحظة Tripadvisor 1.0/5

Iainnantucket تقييم TripAdvisor المعتمد

This hotel is under renovation and covered in scaffolding, noise from 8 am with builders climbing around outside the window. And no pre warning on booking. Aircon not working so had to move room after 1 dayand not a word of apology…. Unwelcoming and a 25 minute wait for someone to man reception on check in……all in all a very poor experience and a hotel to avoid in future…seems to have a real lack of anyone careing for their customers.

Thank you for taking the time to tell us about your experience at the Novotel Lille Centre Grand-Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

بالاشتراك مع TripAdvisor

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