نوفوتيل Novotel لندن ويست 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 3.9/5 2,356 أراء

نوفوتيل Novotel لندن ويست - Image 1
نوفوتيل Novotel لندن ويست - Image 2
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الوصف

خدمات الفندق الإضافية

  • 33 مساحة مخصصة للاجتماعات لتلبية احتياجات مؤتمراتك كلها

  • خدمة WiFi مجانية في كل الغرف

  • مركز لياقة كامل التجهيزات

  • على بعد 3 دقائق سيرًا من محطة قطار الأنفاق Hammersmith

  • على بعد رحلة قصيرة بالقطار من هارولدز وهايد بارك

الإقامات المتوفرة لدينا

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موقع الفندق

نوفوتيل Novotel لندن ويست

1 Shortlands, Hammersmith
W6 8DR لندن
المملكة المتحدة

نظام تحديد المواقع العالمي (GPS):51.492115, -0.219759

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  3.9/5  2,356 أراء

تقييم TripAdvisor  4.0/5  5,498 أراء

Don’t expect a lie in.

ملاحظة Tripadvisor 2.0/5

JJtravelsanddinning المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

There is nothing I hate more than a hotel that clearly wants you gone in the morning despite check out not being until 12pm. From house keeping repeatedly knocking on the door and trying to enter your room even with a do not disturb sign from 8:30am.

Noisy, tired & could do with a revamp

ملاحظة Tripadvisor 2.0/5

emmalouiseb556 Couples - تقييم TripAdvisor المعتمد

Stayed here due to closeness to the Eventim Apollo. The room & decor outside of the reception area was tired and really needed a refresh. Ritual toiletries consisted of hand soap, shampoo & shower gel, but no conditioner so if you need it, bring it with you. The sofa bed in the room had rips in it & there were marks on the walls. The bed was quite hard, the curtains didn’t shut properly & there were a few events on in the hotel so earplugs were a necessity. If you just want a bed to sleep in then it’s fine, but we won’t be back.

Nice stay.

ملاحظة Tripadvisor 4.0/5

boo59Leicester تقييم TripAdvisor المعتمد

Lovely hotel with a great locatopn for the Apollo. The Greek man on the desk was super friendly but the girls not so much. We arrived early about 45 mins but no room ready but we waitied in a lovely reception area. snack and drinks very expensive but London prices. Clean and spacious enough. Didn't like my view out of the window but for 1 night is was ok. Lot's of places to eat outside the hotel.

Dear guest, Thank you for taking the time to share your review. It is delightful to hear that our location near the Hammersmith Apollo and the reception area met your expectations and contributed to a positive experience. We regret to hear that interactions with our staff were not consistently excellent; please rest assured we are committed to providing a welcoming environment for all our guests. Regarding the pricing of our snacks and drinks, we strive to maintain competitive rates for the area while offering the best quality products. We understand the importance of value and we will take your comments into consideration. Moreover, we apologize that the view from your room did not meet your expectations. In future visits, we would be happy to accommodate a room change request subject to availability to enhance your experience. We are pleased to know that the cleanliness and spaciousness of our rooms were to your satisfaction, as we pride ourselves on maintaining high standards for our guests. Once again, thank you for choosing Novotel London West. It would be a pleasure to welcome you again. Best wishes, Odhi Johanes, Senior Guest Relations

Achingly dull

ملاحظة Tripadvisor 3.0/5

thealoms تقييم TripAdvisor المعتمد

Soulless. I feel sorry for anyone visiting London to end up staying in this paint-by-numbers corporate group-think vanilla medium sliced white bread hotel. Only positive I can say is that our room faced the motorway (because of course it did), but the sound proofing was excellent.

Dear Guest, Thank you for your feedback. Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement. We all hope to welcome you back for your next visit. Best regards, Odhi Johanes, Senior Guest Relations

Not what I expected !!!

ملاحظة Tripadvisor 3.0/5

Nicki H تقييم TripAdvisor المعتمد

I chose this hotel because of the closeness to the Eventim Apollo. On arrival this hotel looked lovely it was in a really good location close to everything we needed. We was checked in by a lovely lady at reception and she told us all the relevant information that we needed. When we entered the room we just dropped our bags off and went to explore the area. We went back to the hotel bar later that evening to have a drink and the lady who served us was extremely helpful and we enjoyed a nightcap then headed back to our room. It wasn't until then we realised how unclean parts of the room was. The stains on the carpet, the dust, food on furniture, broken parts and last of all a what seemed to be a dried bogie on the wall which my daughter had been walking past and her clothes had been touching the wall as it was beside her bedside. It was such a shame as the beds where clean and very very comfortable and we did have a really good night's sleep. For the price of the hotel I was just expecting a bit more. Overall I wouldn't stay here again as there is a premier inn across the way so I will use that in future.

Dear Nicki, Thank you for this review of your recent stay. We are delighted to hear that our prime location, efficient check-in process, and the courteous service provided by our reception and bar staff met your expectations and contributed positively to your experience. We sincerely regret that the cleanliness of your room was not up to the high standards we strive to maintain, and we extend our apologies for any discomfort this may have caused. Please rest assured that daily housekeeping is a standard practice at our hotel, and we are addressing this with utmost priority to ensure that all our guests enjoy a spotless and welcoming environment. It is pleasing to note that, despite this issue, the comfort of our Novotel mattresses and the overall tranquility of your room allowed for a very good night's sleep. We understand that value is an important aspect of your stay, and we are sorry to hear that you felt it did not meet your expectations on this occasion. We all hope that we may have the pleasure of welcoming you back in the future. Best wishes, Odhi Johanes, Senior Guest Relations

بالاشتراك مع TripAdvisor

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