Sofitel Strasbourg Grande Ile 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 2,313 أراء

نضمن لكأفضل سعر
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Sofitel Strasbourg Grande Ile - Image 4
4 place Saint Pierre le Jeune, 67000 STRASBOURG, France

الوصف

خدمات الفندق الإضافية

  • Our temporary ice rink at the Christmas market

  • Chef Mathieu Klein's Alsatian-inspired restaurant

  • The terrace and the retro-chic of the Link Bar

  • Private car park with valet service and charging stations

  • Our hybrid seminar areas and your events in our vineyard

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موقع الفندق

Sofitel Strasbourg Grande Ile

4 place Saint Pierre le Jeune
67000 STRASBOURG
France

نظام تحديد المواقع العالمي (GPS):48.585184, 7.746356

الهاتف
فاكس +33 3 88 15 49 99

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف
قرب الفندق
  • موقف

TERROIR AND CO

Discerning gourmets will appreciate the cuisine offered by the chef of the Terroir and Co restaurant, Mathieu Klein. This chic, inspired and elegant bistro authentically showcases local Alsatian products.

احجز

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  2,313 أراء

تقييم TripAdvisor  4.5/5  2,096 أراء

2023 شهادة تميّز

الموقع جيد جدا ويتناسب مع متطلبات التجول في المدينة .

ملاحظة أراء العملاء 3.5/5

Al N. الأزواج - تقييمات مؤكدة لفندق ALL

كانت اقامة جيدة وقد أعجبني تعامل الموظفين جميعهم بما فيهم عمال المطعم .

Dear Mr. Al N., Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our location convenient and that you had a good stay overall. We sincerely apologize for any discrepancies between the room description and the actual room you received. Your comfort and satisfaction are of utmost importance to us, and we regret any inconvenience caused. As we do not have any other category of room with balcony a gesture we have upgraded you to a junior suite. Rest assured, we have taken note of your comments regarding the need for updates within the hotel, including room furnishings, curtains, and other areas. We continuously strive to improve our facilities and services to provide the best possible experience for our guests. We appreciate your valuable feedback and hope to have the opportunity to welcome you back in the future for an even more enjoyable stay. I wish you a lovely day, Kind regards, Camille Renaud Executive Assistant in Charge of the Quality

Great location & fantastic Guest Relations team

ملاحظة Tripadvisor 5.0/5

MrWhitesmith العائلات - تقييم TripAdvisor المعتمد

We spent one night at this Sofitel on our way to ski holidays and we couldn’t have asked for a better stopover. Myriam and Rebeca from the Guest Relations team had prepared an amazing set up in the room for our 6 year old. This made her so happy! Beyond this great welcome initiative, we enjoyed a great suite (303) and also had a very good dinner in the restaurant of the hotel. In summary, we will come back for any stay in Strasbourg, thanks to the attention to detail of the entire staff and to the comfy rooms of this hotel.

Great Hotel and close to the main centre

ملاحظة Tripadvisor 4.0/5

RP3053 تقييم TripAdvisor المعتمد

Great hotel and location was excellent, within walking distance to the Christmas Markets. We were given the wrong room configuration and after a very long wait finally able to access room so wasted the whole day. They locked the fridge because I did not want $600 (AUD) to be held on my card as a guarantee. We could not use the fridge for our personal items. I explained it could take up to 5 days for the money to be released as we were from Australia. They should have advised us that the fridge would be locked. Very clean and comfortable beds. Shower not great. Thankyou to Mathieu in Concierge for being so helpful and for assistance with booking restaurants and day trips. Also due to the Christmas markets the roads are closed after 11am. We had to walk with 2 large suitcases from the Station to the hotel. Approx 15 minute walk. I would suggest arriving before 11am if you are not able to walk long distances.

Dear Guest, Thank you for taking the time to share your feedback with us. We appreciate your kind words about the hotel and its excellent location, and we're delighted to hear that Mathieu from Concierge provided you with helpful assistance. However, we sincerely apologize for the inconveniences you faced during your stay, especially the mix-up with the room configuration and the delay in accessing your room. We understand the frustration this caused and regret that it impacted your day. Regarding the issue with the locked fridge, we apologize for not providing clear information in advance. We're glad to hear that you found the beds comfortable and the overall cleanliness of the hotel met your expectations. However, we're sorry to learn that the shower did not meet your standards, and we will certainly look into addressing this matter. Every year, for security reasons, the City of Strasbourg decides to close access to the city centre to cars during the Christmas market. However, in order to get through the police checkpoint at the entrance to the city centre and to reach the hotel, we send a form to each of our guests. Once again, we apologize for any frustration caused during your stay, and we genuinely appreciate your feedback. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience. Kind regards, Camille Renaud Executive Assistant, Quality & Guest Experience Manager

Great location

ملاحظة Tripadvisor 4.0/5

tmgNewYork العائلات - تقييم TripAdvisor المعتمد

The hotel is located just off the shopping district and tram. It is an easy walk but just far enough to be away from the crowds. The staff was wonderful and did their best to make the stay enjoyable. The small food stalls outside the entrance was a nice treat offering great food options. The hotel rooms and halls could use some updating but this did not take away from the enjoyment of the property. Great place to stay if you are visiting the Christmas market.

Dear Guest, Firstly, let us thank you for your time and excellent review about your stay with us at The Sofitel Strasbourg Grande Ile. There is no better satisfaction than reading that you appreciated your stay with us. We hope to have the chance to welcome you again Warm Regards Myriam: Guest Relations

Pleasant stay

ملاحظة Tripadvisor 4.0/5

subhadeeps2022 Couples - تقييم TripAdvisor المعتمد

Amazing staff, warm welcome and seamless chcekin. On checkin we requested a change of room and the management stepped in to accomodate our rrequest despite being a busy season. Nice location Very good service Good food. Only wish the rooms had some storage facility. The bathroom floors are dated and chipped at places.

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Strasbourg Grande Île. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile PASTORE Front of House & Guest Experience Director

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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  • 925 أراء 5.3/10 الغرفة
  • 1,294 أراء 9.3/10 الخدمة
  • 7 أراء 9/10 إنترنت
  • 435 أراء 5.2/10 مستوى الراحة
  • 402 أراء 5.2/10 شعور
  • 373 أراء 8.7/10 الإفطار
  • 210 أراء 5.5/10 وسائل الراحة

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منشآتنا الأخرى القريبة

جميع فنادقنا في Strasbourg

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.