Novotel Budapest Centrum 4 stars

Customer review rating (ALL Rating) 4.3/5 1,470 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Modern rooms with free WiFi and 48 inch flat screen TV

  • Metro, trams and buses on your doorstep

  • Fitness centre

  • Art Nouveau style Palace restaurant and Klimt Bar

  • 7 meeting rooms (up to 330 pax in the plenary in theater style)

Our accommodation(s)

Hotel location

Novotel Budapest Centrum

Rakoczi ut 43-45, NTAK SZ 22041413
1088 BUDAPEST
Hungary

GPS:47.497418, 19.072095

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PALACE RESTAURANT

Located on the ground floor. With its unique interior design and excellent service it is an ideal place both for business lunch or dinner for two. Hungarian and international dishes, permanent seasonal offers, selected Hungarian wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,470 reviews

TripAdvisor Rating  4.0/5  2,491 reviews

room was good and pleasant - service and breakfast need improvement

TripAdvisor rating 3.0/5

claudiac67 TripAdvisor review

I stayed for two nights at the Novotel Brussels Centrum Hotel in Budapest as part of a business trip. My room was on the first floor and it had recently been refurbished so it was nice and pleasant. I understand from colleagues that not all floors had refurbished rooms. The bed was comfortable. The bathroom was fine. The toilet was separate but in a very, very small closet. The room was on the inside part (internal courtyard - no openings) so not very bright but silent. Breakfast was rich but of medium quality. I had two buffet lunches in the hotel and quality was really average. Some staff were nice (the person speaking Italian at the reception or one of the waiters in the restaurant), others were not very helpful and not friendly. Mixed feelings about the hotel.

Dear Ms. Claudiac67, thank you for sharing your experience on tripadvisor.com I was happy to hear that you liked the room in general and you also had good experience with our staff. Al the rest of your comments I will pass to my colleagues to improve our service. Hope to welcome you back in the future. Kind Regards Attila Lénárt Front Office Manager

Old school style, best-in-class contemporary service

TripAdvisor rating 5.0/5

KaVee2013 TripAdvisor review

What a delightful hotel! I was here over a long weekend and everything was great. In particular the staff were all so friendly and helpful, everyone from the cleaning staff to the bar staff and the front desk. I stayed on the first floor in one of the very attractive and newly renovated rooms (I believe others are still being redecorated). The room was spacious and had a separate toilet and shower. It was so nice to see that this hotel still has the old-school minifridge with juices and snacks inside and also provides a kettle, coffee maker and tea bags. These things are not always available anymore in hotels in this price range and the coffee in particular was much appreciated. Bed was comfortable and everything spotlessly clean. The breakfast buffet was large and had plenty of items on offer, everything from scrambled eggs, Hungarian sausage, and bacon to chia pudding, fresh fruits and even fresh langos (Hungarian deep-fried dough specialty) which you could smother in cheese and sour cream, if you weren't watching your weight. The Palace restaurant, which is the restaurant incorporated into the hotel, is a bit of a cavern but has a kind of cool old-school Soviet era-meets-Hungarian art nouveau vibe going on. On the night we dined there – a pleasant enough three-course meal, complete with Hungarian specialties like rolled cabbage and cake for desert – there was a pianist playing on the mezzanine, which only made it a bit more of a throwback. We ate a lot in Budapest and there are plenty of hip, modern eateries around. This is not exactly one of them but it was awesome nonetheless. The location is good, in the middle of a busy shopping area, including a supermarket and if you venture further into the side roads, cafes and restaurants aplenty. Also right in the middle of a bit of a transport hub with plentiful connections to tram, bus and metro here. Speaking of public transport, we would highly recommend using the Hungarian buses, trams and trains – there's literally one on every corner, they crisscross the city and suburbs, and the app they have, called BudapestGO, is really easy to use.

Dear KaVee2013, wow what a lovely review. I was very happy to read that we could meet your expectations. Thank you for your detailed comments and kind words. I hope to welcome you back in the near future. Kind Regards Attila Lénárt Front Office Manager

Good

TripAdvisor rating 4.0/5

David G Solo travel - TripAdvisor review

It’s alright. Good hotel. Very clean. Had a last minute booking due to missing my flight and it was a speedy check in. So it was decent. Was very happy to spend the night here and the friendly reception was very helpful. Gooooooooooooooooooood

Dear Mr. David G, I was happy to hear that you had a good experience in our hotel and you were satisfied with our service and our reception staff. Hope to welcome you back soon. Kind Regards Attila Lénárt Front Office Manager

Great location

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

I stayed in January and really enjoyed the service, the room, and the location so I booked again for March but sadly, the experience was not as good.

Dear Shaina A., Thank you for taking the time to tell us about your experience at the Novotel Budapest Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Attila Lénárt Front Office Manager

Shower drain

Customer review rating 3.5/5

Shin H. Business - Confirmed reviews ALL

Shower drain was not smooth.

Dear Guest, Thank you for taking the time to share your feedback. We will take a look at the issue and will make sure this will not happen again. Sincerely, Attila Lénárt Front Office Manager

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Other web-users rate our hotel

  • 813 reviews 9.4/10 Location
  • 958 reviews 7/10 Room
  • 817 reviews 8.4/10 Service
  • 24 reviews 7.1/10 WiFi
  • 503 reviews 8.7/10 Breakfast
  • 397 reviews 6.6/10 Cleanliness
  • 55 reviews 0.6/10 Wellness Area
  • 15 reviews 0.4/10 Pool

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