Novotel Resort & Spa Biarritz Anglet 4 stars

Customer review rating (ALL Rating) 4.6/5 2,306 reviews

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68 avenue d'Espagne, 64600 ANGLET, France

Description

Hotel extras

  • Free airport shuttle from 5.30am until 9.30pm

  • Outdoor pool, tennis court and boules pitch

  • Free WiFi and 2,960 sq. ft (275 m2) of modularrooms for your meetings

  • Family Rooms and children's play areas

  • Cozy bar serving a selection of local delicacies

Our accommodation(s)

Hotel location

Novotel Resort & Spa Biarritz Anglet

68 avenue d'Espagne
64600 ANGLET
France

GPS:43.477126, -1.525803

Telephone
Fax +33 5 59 03 33 55

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

L' Ardoise Gourmande

The Au Comptoir L'Ardoise Gourmande restaurant and its team welcome you for a culinary journey through Basque Country and others... Attentive service, enjoy and indulge!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,306 reviews

TripAdvisor Rating  4.0/5  1,394 reviews

Certificate of excellence 2023

Terrible

Customer review rating 1.0/5

Liam Families - Confirmed reviews ALL

Staff very rude. Room stank of paint and had no shower head in the shower.

Dear LIAM C., Thank you for taking the time to tell us about your experience at the Novotel Resort & Spa Biarritz Anglet. I am really sorry that your experience did not meet your expectations. We talked together friday morning and you told me you were happy about your stay so I am a little surprised about your global feedback. Your point of view is really important for us, next time please fell free to share your comments during your stay. We are working all day for your satisfaction. The housekeeping and technichal manager will check the room today. I hope you enjoyed your time in Bordeaux . Regards Pauline CD Adjointe de direction

Family hotel

TripAdvisor rating 4.0/5

TEAM J TripAdvisor review

Very good staff friendly and good welcoming A special attention made for my son Lobby and bar very nice decoration The room is enough space and with amenities which smell good The hotel is closed to the airport and in a calm aera With members card we had a good discount

Ideal location half way from channel ports to souther Spain

Customer review rating 5.0/5

Peter T. Couples - Confirmed reviews ALL

Very friendly staff.

Dear PETER T., We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pauline CD Adjointe de direction

Excellent Service

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

I stay frequently at ACCOR Hotels but this stay was made special by the attention that the personnel had for us, but also for everyone around us - people make the difference! Bravo!

Dear ANDREW P., We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pauline CD Adjointe de direction

Good location and polite and attentive staff

Customer review rating 3.5/5

Peter G. Couples - Confirmed reviews ALL

A lovely hotel for a night half or Longer stay. Rooms clean and comfortable. Polite and attentive staff. A nice bar but beware of the price of the drinks. €61.00 for a double brandy and glass of wine. Three times more than it should cost. Breakfast good but both coffee machines were out of action and no staff around to sort the problem out. Parking is good.

Dear Peter, Thank you for taking the time to share your feedback. It's good to read that, overall, you spend a good stay in our hotel. Regarding the breakfast I am sorry that your experience did not meet your expectations and Iexpress my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pauline CD Adjointe de direction

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Other web-users rate our hotel

  • 375 reviews 9.1/10 Location
  • 883 reviews 7.1/10 Room
  • 1,243 reviews 9.2/10 Service
  • 481 reviews 8.7/10 Breakfast
  • 360 reviews 7.5/10 Cleanliness
  • 247 reviews 9.1/10 Pool
  • 85 reviews 9/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.