ibis Versailles Château 3 stars

Customer review rating (ALL Rating) 4.2/5 1,257 reviews

Best price
guarantee
ibis Versailles Château - Image 1
ibis Versailles Château - Image 2
ibis Versailles Château - Image 3
ibis Versailles Château - Image 4
4 Avenue du Général de Gaulle, 78000 VERSAILLES, France

Description

Hotel extras

  • The hotel is a 5-min walk from the Palace of Versailles and the conference center.

  • At the heart of the historic district of Versailles.

  • Web corner and free WIFI throughout the hotel.

  • Covered private car park (charges apply, subject to availability).

Our accommodation(s)

Hotel location

ibis Versailles Château

4 Avenue du Général de Gaulle
78000 VERSAILLES
France

GPS:48.801529, 2.129024

Telephone
Fax +33 1 39 50 06 31

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,257 reviews

TripAdvisor Rating  3.5/5  1,185 reviews

Probably the most depressing stay ever

TripAdvisor rating 1.0/5

thejarvisjotter Couples - TripAdvisor review

I've stayed in many many hotels, 5 star and 2 star and this one tops the list of one of the most awful stays I've ever had. You'd think in a hotel that is 200m from an international tourist location such as the Versailles Chateau that reception would speak English...nope. So anyway checked in, went to room. Omg this is where the issues really started. I didn't book an Ibis Budget, I booked the Ibis Versaille Chateau. This indicates to me that I could expect a reasonable standard of hotel, like a reasonable size room with fairly modern decor, nope. This hotel has wood chip wallpaper painted beige and brown. The room was tiny, it bashed off the bed as you walked in. There are not even tea and coffee facilities in the room. The bathroom is absolutely tiny, I had to go sideways out of the shower. The worst thing by far was the service by reception, apart from reception not speaking any English, this is not her fault the management Franco who stood by and watched us struggle. When we phoned reception about the disgraceful room she couldn't understand us and hung up. We then went physically to reception again and we could not understand. Again Franco was asked to help as we were not happy with the room, when we asked for the number for customer service he said he did not have a number and made no effort to find one saying in ten years nobody has complained about the rooms which I find really hard to believe. So after also experiencing terrible service from Accor and Agoda we decided to give up and just stay in the pokey little brown room for a special trip to the Versaille Chateau. The only good thing about this hotel is its proximity to the chateau and train station. Otherwise I would book somewhere else, an absolutely awful experience. It's number two on the list of worst hotels ever stayed and I've travelled globally in cheaper and more expensive hotels. I'll be writing to Accor/Ibis and Agoda.

Well located and cheap but cramped

Customer review rating 3.0/5

Alyson B. Families - Confirmed reviews ALL

The hotel is directly opposite the railway station and very close to the Chateau but the room is small and the shower / toilet room is so small that it is difficult to move around and to dry oneself in there. the breakfast is not nearly as good as Holiday Inn and a very limited range of food is served in what they call a restaurant but is actually just a bar that does a few pizzas.

Dear ALYSON B., Thank you for taking the time to tell us about your experience at the ibis Versailles Château. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cordialement, Christophe pomarede - Directeur

The hotel is well located in Versailles, walking distance from train station Rive Gauche.

Customer review rating 4.5/5

Rossano S. Business - Confirmed reviews ALL

A nice three stars hotel. One of my favorite hotel if I am traveling to Versailles.

Dear ROSSANO S., We very much appreciate your comments regarding your stay at the ibis Versailles Château. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement, Christophe POMAREDE - Directeur

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Excellent service Dry well Situated for tourist attractions

Fantastic stay

Customer review rating 5.0/5

Vicky Solo - Confirmed reviews ALL

All the staff are very kind! Amazing location, my room was perfect! Forgot to alert them to put me away from the lift but I was away from it anyway! I had city view! The 307 single room is super spacious for single travelers! Breakfast is fantastic! I will definitely come back! Thank you Ibis Versailles Chateau!!!

Dear Vicky, We very much appreciate your comments regarding your stay at the ibis Versailles Château. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 917 reviews 9.1/10 Location
  • 1,236 reviews 4.1/10 Room
  • 897 reviews 9.2/10 Service
  • 15 reviews 7.4/10 WiFi
  • 866 reviews 2.7/10 Comfort
  • 597 reviews 8.7/10 Breakfast
  • 296 reviews 6.9/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Versailles

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.