Question about a confirmed reservation
Please complete the following fields so that we can reply to your request as quickly as possible:
I you wish to modify or cancel a reservation, please go to Cancellation. If you want information about a hotel, click here.
(* Mandatory information)
1. Enter your contact details
Name*
First Name*
E-mail*
Confirmation number (given to you at the time of reservation)*
If you don't have a confirmation number, please contact the hotel directly
Please select the hotel name*
Location*
Number of rooms
Dates for your stay
Date of arrival* ( jj / mm / aa )
Date of departure* ( jj / mm / aa )
2. Please complete the following area with you message
Your message*
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The answer to your question may be contained in our help page. Please do not hesitate to try it.
Information collected is collected and used by Accor to process your request. It will not be disclosed to any third party without your consent. In case of incident, your file will receive special handling. In application of the French law of 6 January 1978 relative to information technology, computer files and freedom, you have the right to access and to modify your personal information.
To exercise this right, please apply to : Accor — Marketing Relationnel & Internet — Immeuble Odyssey — 110 av de France — 75210 Paris Cedex 13, France.
For more information on the French "Information Technology and Freedom" law, you may visit the CNIL website.