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Technical problems encountered when using the site |
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If you have encountered technical problems browsing our site or when making a reservation on it, please describe them to us as precisely as possible so that we can try to correct them and satisfy your request.
(*Mandatory information)
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| 1. Enter your contact details |
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| 2. Description of technical problem* |
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Specify where the problem occurred (home page, reservation, reservation confirmation, browsing a site heading, etc.). Please also state the action taking place at the time (clicking on a button, on a link, etc. Which one?) |
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| 3. Additional information |
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| Which browser and browser version do you use?* |
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| Which operating system do you use?* |
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| What type of connection do you have |
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The answer to your question may be contained in our help page. Please do not hesitate to try it. |
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Information collected is collected and used by Accor to process your request. It will not be disclosed to any third party without your consent. In case of incident, your file will receive special handling. In application of the French law of 6 January 1978 relative to information technology, computer files and freedom, you have the right to access and to modify your personal information.
To exercise this right, please apply to : Accor — Marketing Relationnel & Internet — Immeuble Odyssey — 110 av de France — 75210 Paris Cedex 13, France.
For more information on the French "Information Technology and Freedom" law, you may visit the CNIL website. |
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