Novotel Tours Centre Gare 4 stars

Customer review rating (ALL Rating) 4.4/5 1,253 reviews

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15 Rue Edouard Vaillant, 37000 TOURS, France

Description

Hotel extras

  • In the city center, a 1-minute walk from the TGV train station

  • A 2-minute walk from the International Congress Center

  • Fully renovated

  • 2368 sq. ft. (220 m²) of meeting spaces

Our accommodation(s)

Hotel location

Novotel Tours Centre Gare

15 Rue Edouard Vaillant
37000 TOURS
France

GPS:47.388738, 0.69574

Telephone
Fax +33 2 47 38 53 35

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RESTAURANT

Enjoy the chic, modern decor and musical ambiance while you take your time to try the traditional dishes on the menu, or discover the burgers, salads and pasta dishes on our snack menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,253 reviews

TripAdvisor Rating  3.5/5  252 reviews

Confort of the room

Customer review rating 5.0/5

C. Business - Confirmed reviews ALL

Very good service, welcome, very nice room

Dear Marie-Laure C., We very much appreciate your comments regarding your stay at the Novotel Tours Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Tours Centre Team

Service downgrade

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

I'm used to stay almost every month, usually got room upgrade with my diamond status. This time, got a dark room on 3rd level, have to ask for drink voucher, no hair dryer in room. Quite bad experience, I'll give another try before considering swapping to different place. Adding fact that room cancellation must be done 24h in advance now (was beforfe 18h same day before) while prices are going up, may be time to try different hotel brand.

Dear FREDERIC P., Thank you for taking the time to tell us about your experience at the Novotel Tours Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well situated and convenient hotel in Tours

Customer review rating 5.0/5

Corentin Business - Confirmed reviews ALL

It was a 1 night stay. As with all Novotels, it's a convenient, modern, and relatively impersonal hotel. The room was big with a modern bathroom. Very quiet and comfortable. The hotel is situated nearby the train station and several brasseries and restaurants. The breakfast was plenty and very good. It was perfect for my stay.

Dear CORENTIN C., We very much appreciate your comments regarding your stay at the Novotel Tours Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Team

Everything good

Customer review rating 4.0/5

Arthur Business - Confirmed reviews ALL

Hotel is well located, room is spacious and clean , breakfast is nice

Mister A, We thank you for taking the time to write this feedback. We are glad to read that you did enjoy your stay. We hope we will be able to welcome you again very soon. Best regards, General Manager

Customer review rating 4.0/5

Mario Business - Confirmed reviews ALL

I would like to underline that the elevator service was not good, long waiting. Time especially in the morning. For the rest the experience is satisfactory

Mister P, We thank you a lot for your feedback. Concerning the elevator, you can in deed wait few seconds when the hotel is very busy. We are glad to read that, for the rest, you did enjoy your stay in our hotel. We are looking forward to welcome you again. Best regards, General Manager

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Other web-users rate our hotel

  • 425 reviews 8.7/10 Location
  • 624 reviews 7.7/10 Room
  • 575 reviews 9/10 Service
  • 22 reviews 2/10 WiFi
  • 366 reviews 7.1/10 Comfort
  • 277 reviews 8.4/10 Breakfast
  • 186 reviews 7/10 Cleanliness
  • 138 reviews 4.6/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.