Mercure Padang 4 stars

Customer review rating (ALL Rating) 4.7/5 123 reviews

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Description

ALLSAFE approved hotel

Hotel extras

For culinary lovers, you can visit our restaurant offering a variety of Western, Chinese and Indonesian food. Other facilities include pool bar, swimming pool and fitness center.

Our accommodation(s)

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Hotel location

Mercure Padang

Jl Purus IV No 8 Padang, West Sumatra Indonesia
25115 PADANG
Indonesia

GPS:-0.936285, 100.352313

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

ATLANTIS

Non contractual photo

Overlooking the beautiful swimming pool and ocean, Atlantis serves breakfast, lunch, dinner and tasty light bites, using the freshest foods to create an authentic, fascinating dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  123 reviews

TripAdvisor Rating  4.5/5  1,300 reviews

Good experience

Customer review rating 4.5/5

Andrea W. Couples - Confirmed reviews ALL

Staff was very nice, rooms was comfortable and restaurant had good food

Dear JOSHUA W., MR/S We very much appreciate your comments regarding your stay at the Mercure Padang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ferry Iswoyo, General Manager

Excellent

TripAdvisor rating 5.0/5

Yusra H TripAdvisor review

I really enjoy to chit-chat with friend in Mercure. The hotel served good ala carte menu for lunch and the taste of coffee is also good. The service is the best, food is good and the staff are friendly, especially Irwan. He is really helpful. Last but not least, I also enjoy the mocktail. Will be back again with some friends

Dear Mr.Yusra It is great to know that the magic still work for times around. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please be assured that I will pass your so kind words about service to Irwan. Once again, thank you for your kind feedback, hope it will not be too long before we get a chance to welcoming you back. Yours sincerely, Ferry Iswoyo General Manager

Helpful and great hotel

TripAdvisor rating 5.0/5

Cruiser66951328783 TripAdvisor review

Great service and hospitality, family friendly, profesional and helpfull staff.. Thank you Mercure Padang khususnya all staff FnB saat breakfast tadi pagi udah kasih Birthday Suprisenya untuk adik saya. We will back again.. Resepsionis mba resti yang handle friendly dan fast respon

Dear Valued Guest, I am very pleased that you felt at home while staying at Mercure Padang. Everyone at Mercure Padang was thrilled by your kind compliments. Thank you for your kind remarks and praised towards our staff who I am indeed very proud of. We highly appreciate your recommendations and look forward to welcoming you "back home" to Mercure Padang. With kind regards, Ferry Iswoyo General Manager

Good location, so clean & nice room, n excellent staff service

TripAdvisor rating 5.0/5

Snuwatt TripAdvisor review

Hotel location is very good; near the beach. Room is so clean and so comfy to stay. Staff are nice and very impressive starting from check-in. I also try a local menu for my dinner, it called "Rendang". Its good to try I like it. Yes, of course i will visit here again when travelling to Padang.

Dear Mr.Saranuwat Thank you for staying with us and for your kind attention by giving us your feedback during your experienced stay. We really need guests highlights like yours to keep our level of quality and truly wish that you will continue your support towards Mercure Padang. We do hope that we will have opportunity to welcoming you back to our hotel in the near future. Best regards, Ferry Iswoyo General Manager

Amazing

TripAdvisor rating 5.0/5

Phil O TripAdvisor review

Mercure Padang is a great hotel. The staff are very welcoming and friendly. The breakfast is extensive and delicious . Special mention to staff in restaurant at breakfast including Asri Doni , Rani and Yuni who make it special. I recommend Mercure to all guests looking for quality accommodation in Padang

Dear Mr.Phil, Thank you so much for your great review about Mercure Padang. We are really pleased to read that you enjoy your stay with us. This is always a motivation for all team when our guests give a good feedback about the service and i will passed your kind comments to Asri Doni, Rani & Yuni. Thank you for your kind feedback, and we hope to see you again soon for another wonderful journey with us. Best Regards, Ferry Iswoyo General Manager

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Other web-users rate our hotel

  • 103 reviews 8.9/10 Location
  • 302 reviews 9.2/10 Room
  • 366 reviews 9.3/10 Service
  • 12 reviews 8.8/10 WiFi
  • 199 reviews 9.4/10 Cleanliness
  • 160 reviews 9.1/10 Amenities
  • 117 reviews 8.3/10 Breakfast
  • 101 reviews 8.9/10 Comfort

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