Mercure Tokyo Ginza 4 stars

Customer review rating (ALL Rating) 4.5/5 2,354 reviews

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2 9 4, Ginza, Chuo ku, 1040061 TOKYO, Japan

Description

Hotel extras

  • Direct access from Tokyo Metro. Easy access from Haneda and Narita Airport.

  • a convenient location in the vibrant shopping district of Ginza

  • Locally inspired hotel, where the design tells the history and story of Ginza

  • a breakfast buffet with items such as fresh smoothies and several different breads

  • The Privilege room offers a 50" TV, free minibar and an Espresso Machine.

Our accommodation(s)

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Hotel location

Mercure Tokyo Ginza

2 9 4, Ginza, Chuo ku
1040061 TOKYO
Japan

GPS:35.672855, 139.768367

Telephone
Fax +81 3-4335-1222

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

For breakfast, we offer a Western buffet. The buttery croissants, which are baked hot in the kitchen every morning and are made with dough that has been from France, and the baguettes that are crispy on the outside and moist on the inside are popular.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,354 reviews

TripAdvisor Rating  4.0/5  1,893 reviews

Certificate of excellence 2023

Modern, lovely hotel. Convenient location.

TripAdvisor rating 4.0/5

sylvia_m0 TripAdvisor review

Nice hotel close to the Ginza neighborhood. Convenient to a couple of train stations too. Very nice rooms and comfortable bed and linens. The lobby is gorgeous. The staff was helpful but seemed kind of young and inexperienced. Like, it would have been nice if the bar and restaurant was open, it was closed almost every day we were there, and the last day when the bar finally opened, it closed very early. We never saw the restaurant open. Why have such a lovely restaurant and bar if it's never open? Why give a free drink coupon to premium Accor members if you can't use it? It just seems odd that no one at the hotel thought that you might want to actually use a free drink coupon. When we mentioned that, they just shrugged like it wasn't a "hotel" issue, so not something they cared about.

Dark older rooms

Customer review rating 1.5/5

Spring T. Families - Confirmed reviews ALL

I will start by saying the service of this hotel is some of the best I've experienced. Every single person was 5 stars. But, the entire hotel and especially the rooms are incredibly dark and in need of a serious upgrade. Quite dingy and musty. And, there is no other space in the hotel to relax on the property outside of your dark room. No real lobby or restaurant to hang out, other than the breakfast buffet room which shuts down after service. Probably one of the most dreary hotels I've ever stayed in.

Good location good stay

Customer review rating 4.5/5

Teddy G. Families - Confirmed reviews ALL

Located in the middle of Ginza area, near all the combini , mac donald and yoshinoya, very convinient for family

A nice stay in Mercure Ginza

Customer review rating 5.0/5

T. Couples - Confirmed reviews ALL

The location is very strategic in Ginza area. The staffs are very friendly and helpful. The room is in good condition.

Dear T. Tommy, Thank you for staying at Mercure Tokyo Ginza. We are very honored to receive your very good comment. Did you enjoy your trip in Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza

Good Stay

Customer review rating 5.0/5

D L. B. Families - Confirmed reviews ALL

We were provided with 3 rooms on the same floor for my family of 7 people which allowed us to move easly between family members. The rooms were comfortable and the staff were very helpful when ask a question especially when we could only speak the English language.

Dear David L B., Thank you for staying at Mercure Tokyo Ginza. We are very honored to receive your very good comment. Did you enjoy your trip in Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza

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Other web-users rate our hotel

  • 1,243 reviews 9.7/10 Location
  • 1,249 reviews 7.6/10 Room
  • 1,202 reviews 8.8/10 Service
  • 26 reviews 8.3/10 WiFi
  • 504 reviews 7/10 Breakfast
  • 395 reviews 8.1/10 Cleanliness
  • 41 reviews 2.5/10 Bar
  • 8 reviews 1.1/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.