Novotel Solo 4 stars

Customer review rating (ALL Rating) 4.3/5 1,066 reviews

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JL. SLAMET RIYADI 272, Central Java, 57141 SOLO, Indonesia

Description

Hotel extras

  • Easy access to the main touristic sites and corporate offices

  • Ideal for families with 2 large pools and modern children facilities

  • Fitness center, spa, whirlpool bath, sauna and hammam

  • Free High-speed WIFI throughout the hotel

Our accommodation(s)

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Hotel location

Novotel Solo

JL. SLAMET RIYADI 272, Central Java
57141 SOLO
Indonesia

GPS:-7.567917, 110.817139

Telephone
Fax +62 271 724666

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,066 reviews

TripAdvisor Rating  4.5/5  1,285 reviews

good stay nothing special during peak seasons

Customer review rating 3.5/5

W. Families - Confirmed reviews ALL

Dear Pak Wijaya, during my recent stay at Novotel Solo, I found the experience to be rather ordinary, lacking any standout features. Perhaps due to the peak season, the service felt somewhat lacking, although I did appreciate the hotel's convenient location. While the rooms were adequately clean and well-maintained, the internet speed was disappointingly slow. The breakfast offered at the restaurant also left much to be desired in terms of taste and variety, falling short compared to other four-star hotels in Solo. Although the security staff could improve their friendliness to match that of BCA bank security personnel, I must commend the excellent service provided by the restaurant staff, who deserve a thumbs up for their attentiveness. However, it was evident that many front office staff members were new or interns, lacking the depth of service compared to their more seasoned counterparts. Overall, while Novotel Solo has its merits, there are areas for improvement, particularly in service consistency and staff training.

Dear RINTIS EKO W., Thank you for taking the time to tell us about your experience at the Novotel Solo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager

value for money

Customer review rating 4.5/5

Granita Families - Confirmed reviews ALL

Value for money with touch of Javanese style

Dear GRANITA Granita, We very much appreciate your comments regarding your stay at the Novotel Solo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

well located, good stay

Customer review rating 4.0/5

Maria I. Couples - Confirmed reviews ALL

Nice view but no balcony

Dear MARIA I., We very much appreciate your comments regarding your stay at the Novotel Solo. It is always a pleasure to receive positive feedback. I will share your comments with our team.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Toat Edi Wijaya General Manager

Happy!

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

I have a pleasant stay in novotel solo. Staff was very friendly and fulfill my request. The room was clean, and comfortable.

Dear IVIANA A., We very much appreciate your comments regarding your stay at the Novotel Solo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Nice room

Customer review rating 5.0/5

Agung Families - Confirmed reviews ALL

First time stayed in Novotel Solo, as per my expectation. Nice room and nice surroundings.

Dear AGUNG P., We very much appreciate your comments regarding your stay at the Novotel Solo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

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Other web-users rate our hotel

  • 281 reviews 9.2/10 Location
  • 806 reviews 7.8/10 Room
  • 1,053 reviews 8.8/10 Service
  • 25 reviews 6.7/10 WiFi
  • 422 reviews 8/10 Cleanliness
  • 300 reviews 8.6/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.