Sofitel Agadir Thalassa sea & spa bintang 5

Catatan tamu Avis (Peringkat ALL) 4.5/5 402 ulasan

Sofitel Agadir Thalassa sea & spa - Image 1
Sofitel Agadir Thalassa sea & spa - Image 2
Sofitel Agadir Thalassa sea & spa - Image 3
Sofitel Agadir Thalassa sea & spa - Image 4
Baie des Palmiers, Cité Founty P5, Secteur touristique, 80010 AGADIR, Morocco

Deskripsi

Keistimewaan hotel

  • Overlooking the ocean with private beach

  • Thalassotherapy institute: long and short treatments, including slimming

  • Also available: Iyashi Dome, Watermass, Thalassa Sea & Skin products

  • Car park and free WiFi

  • Daily well-being program: yoga, cross-training and fitness boxing

Akomodasi kami

Lokasi hotel

Sofitel Agadir Thalassa sea & spa

Baie des Palmiers, Cité Founty P5, Secteur touristique
80010 AGADIR
Morocco

GPS:30.3927, -9.597191

Telepon
Fax +212 5283-88001

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Ulasan tamu kami

Ulasan tamu kami

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Cari tahu selengkapnya

Peringkat ALL  4.5/5  402 ulasan

Peringkat TripAdvisor  4.5/5  3.653 ulasan

Great experience

Catatan Tripadvisor 5.0/5

Kate D Ulasan TripAdvisor tersertifikasi

Highly recommend Sofitel Agadir Thalassa Sea & Spa - the staff were so friendly and helpful, the breakfast buffet is wide-ranging and delicious and the staff were so attentive. The room was lovely - spacious, comfortable bed, cleaned everyday and bottles of water brought daily. The pool is huge and there are plenty of free sun beds at this time of year. To flag that the food at the restaurants (lunch / dinner / drinks as breakfast was included for us) is fairly expensive but once again the service was great. Really enjoyed our stay and would definitely return - thanks so much!

Good but could have been better

Catatan Tripadvisor 4.0/5

Avaa661 Ulasan TripAdvisor tersertifikasi

The hotel property is beautiful and the staff is really polite. However, the service is not 5 star always. The driver who picked me up did not look like a chauffeur from a 5star hotel and his merc van had lots of scraps and dent. He also did not turn on the air con and rolled down the windows (which I did not want as the wind and dust kept blowing in). When requested to close the windows and switch-on air con. He just told me to “wait”. He had two almost collisions, and drove a bit like a manic. I would have expected better from the hotel arranged pick-up. It was MAR 400 ride and definitely not worth it. The reception and concierge staff on arrival was extremely polite and helpful. I had requested an early check-in. I was told the room would be ready in 30 mins (no issues) but it took 2 hours (which was really frustrating). I decided to go get lunch. The hostess at the beach restaurant was really polite. However, the waiter never arrived to take the order. Eventually I got access to my room and left. The room service and laundry staff is very polite but I am not sure that they fully understand what I am saying, and that can sometimes lead to quite funny situations like two orders for lunch. However, the staff is always quick to fix the issue. Polite and always follow-up. The property does not have any lifts and going up/down the stairs can be annoying at the end of a long day or in heels. AC is an issue and requires a lot of persistence to resolve.

Dear Guest, Thank you so much for taking the time to rate our hotel. Your feedback is highly valued. Best regards, Guest Relation Team

Great experience in Agadir.

Catatan Tripadvisor 4.0/5

Linda F Ulasan TripAdvisor tersertifikasi

My husband and I have just spent one week at Sofitel. Agadir. The hotel was beautiful with lovely gardens deserving a particular mention. Personnel went above and beyond to please. Hichan, Rashid and Lahoucine deserve a special mention for their great table service. Fatima also kept our room so well cleaned. However everyone was extremely helpful.

Dear Guest, Thank you so much for taking the time to rate our hotel. Your feedback is highly valued. Best regards, Guest Relation Team

Lovely time, good staff, could do better

Catatan Tripadvisor 4.0/5

seacon Ulasan TripAdvisor tersertifikasi

Stayed with family start April. Lovely hotel with good facilities. Had an issue with air con in suite but was sorted when moved room. Staff did all they could to remedy. Restaurant staff were great, Lahoucine looked after us each morning at breakfast and his language skills were excellent. Food is quite expensive but lots of choice and big portion size. Hotel situation is at end of promenade so need to walk to other restaurants but not so far. It was a lovely walk in the evenings. Beautiful beach with private area for hotel guests.

Dear Guest, Thank you so much for taking the time to rate our hotel. Your feedback is highly valued. Best regards, Guest Relation Team

Paying 5 star prices for 1 star service

Catatan Tripadvisor 1.0/5

Gavin W Ulasan TripAdvisor tersertifikasi

Don't recommend staying here, so many better hotels nearby for half the price and presumably better service. Staff are the rudest I've ever experienced, borderline hostile towards guests. Some examples of the bad service: - We have not received any response from various emails both before and after our stay - Generally, minor requests were treated as major inconveniences - We were served breakfast by someone wearing airpods. Staff always scrolling on phones and very inattentive - One staff member literally rolled his eyes when I asked for more coffee one morning It's also very costly. Food was extremely overpriced and nothing special. Buffet or tapas were the only dinner options, strange for a 5 star "resort". You can't use the indoor pool and spa without paying an additional entry cost per day (30 quid). The airport collection is twice the price of a taxi. It was a shame because the rooms and setting were great, clean and the hotel has a really nice pool area. Our experience was tarnished by the above.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 277 ulasan 9/10 Lokasi
  • 435 ulasan 6.6/10 Kamar
  • 904 ulasan 8.5/10 Pelayanan
  • 174 ulasan 8.9/10 Kolam
  • 171 ulasan 6.2/10 Kebersihan
  • 146 ulasan 9.6/10 Pantai
  • 127 ulasan 8.4/10 Sarapan
  • 92 ulasan 3/10 Kesepadanan nilai

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